Was meant to click and collect. Never received the email saying it was ready to collect. Then received an email saying thank you for picking up your order. Which I had not done. Long story short, no p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAlban Park, Hatfield Rd, Al4 0JJ St Albans, Hertfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in t... Voir plus
L'entreprise a répondu
I was looking for a couple of things in the gardening department. The young Lady that I approached was very helpful and while your store didn’t have what I wanted, she made some suggestions that I cou... Voir plus
The people in store were amazing. The click and collect software wasn’t working for them so they had to think on their feet to locate my order and the lady was positive despite working under pressure.... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - St Albans
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Alban Park, Hatfield Rd, Al4 0JJ, St Albans, Hertfordshire, Royaume-Uni
- 0345 646 3230
4,0
Bien
77 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 48 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
Excellent Service
I ordered a new lawnmower at 07.10 & collected it at 11.05.
I also got an additional 10% discount for signing up for emails
19 mars 2024
Avis spontané
Staff were so helpful including taking…
Staff were so helpful including taking my goods to the car for me
6 mars 2024
Avis spontané
Very polite and helpful member of staff
29 février 2024
Avis spontané
I was helped immediately and it was…
I was helped immediately and it was what I ordered. It was ready very quickly.
22 février 2024
Avis spontané
St Albans store staff friendly and helpful
St Albans store staff are always so friendly and helpful. They seem happy and motivated and it’s always a pleasure to shop there.
13 février 2024
Avis spontané
Excellent service from collection point…
Excellent service from collection point in store
30 janvier 2024
Avis spontané
BRILLIANT PICK-UP!
BRILLIANT!
Friendly lady on desk who was very polite and helpful.
3 janvier 2024
Avis spontané
Staff very friendly
Staff very friendly, picked up my online shopping, did extra shopping while at the store.
27 décembre 2023
Avis spontané
Réponse de Homebase - St Albans
Hi Maddie,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Emma at Homebase on Hatfield road was…
Emma at Homebase on Hatfield road was so helpful and cheerful and located the item I wanted. In fact customer service staff were also fab. It’s great to receive good customer service!
20 décembre 2023
Avis spontané
Réponse de Homebase - St Albans
Hi Caro,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very quick response
16 décembre 2023
Avis spontané
Réponse de Homebase - St Albans
Hi Hayley,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
We were very impressed with both of the…
We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in the Christmss Tree area took time to help us choose our tree, and then asked us if we wanted the bottom cutting of it which he then di
25 novembre 2023
Réponse de Homebase - St Albans
Hi Joe,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Click and collect order
Ordered through click and collect. Order was ready within the hour and east to collect in store. Sales attendant was super efficient and friendly. One easy transaction and totally hassle free.
Will definitely use again.
8 décembre 2023
Avis spontané
Réponse de Homebase - St Albans
Hi Bridget,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick service
Good experience. Lady that served me was polite and I didn’t have to
Wait for too long
4 décembre 2023
Réponse de Homebase - St Albans
Hi Sika,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great service definitely 5stars for me
6 décembre 2023
Avis spontané
Réponse de Homebase - St Albans
Hi Home,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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