Homebase - Tiverton Avis 

153
TrustScore 4.5 sur 5

4,5

Lowman Way, EX16 6SR Tiverton, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Homebase Tiverton. Excellent service as usual. The whole staff are so welcoming, helpful and knowledgable. Whenever we visit we are greeted by lots of smiles and sales people ready to offer advice and... Voir plus

Noté 4 sur 5 étoiles

Mel was helpful with my customer service experience! After seeking advice from a colleague, Mel was able to price match the offer that was online and had appreciated why I had asked the question, as I... Voir plus

Noté 5 sur 5 étoiles

We went in to find a tap to match our sink. We had looked at different options elsewhere but couldn't find the right tap. Amy in the kitchen department was incredibly informative in helping us choos... Voir plus

Noté 2 sur 5 étoiles

Ordered an item for delivery to my local store (Tiverton) as it was not in stock. I was advised that it was available for collection but the assistant and another called in to help couldn’t find my or... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Tiverton

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 49 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(153)

752 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helping hand

I visited the store in Tiverton devon was really happy with the level of service I had from Steph, he helped me choose the correct compost I needed toke my through the pay point, gave advice on plants and even loaded up my car nothing was too much, will return again soon

20 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered an item for collection online

Ordered an item for collection online. Said 10 in stock. Ordered 4, within half an hour have a call from the store saying they only have 2 in stock!!! How can their stock levels be so wrong? Not happy at all. Still awaiting refund!

17 septembre 2024
Avis spontané
Logo de Homebase - Tiverton

Réponse de Homebase - Tiverton

Hi Kira,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase

Noté 4 sur 5 étoiles

Ordering was easy

Ordering was easy and goods arrived quickly. Ready on trolley to take to car. Offer of help with loading would have been appreciated at 70 tears old!

10 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful visit

Went into Homebase to find some paint materials didn’t know what I exactly wanted to get. A gentleman called Ollie helped me out with what I needed for the different job.

31 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Had a brilliant experience a guy named…

Had a brilliant experience a guy named Jon came up to me and asked if he could help with anything and I was confused by two paints. He explained the difference and even suggested another paint which was perfect.

26 août 2024
Avis spontané
Noté 5 sur 5 étoiles

John in Tiverton was huge help!

John in Tiverton store really went above and beyond to help us sort out a bbq! Helped explain how to put together as well as get it into the car.

17 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I had a lovely visit at my local…

I had a lovely visit at my local homebase. The staff were amazing and very helpful! I was looking for advice on paint and was kindly helped by Steph who was very patient with me and then served by Dani who was also very helpful and informed me on all the different brush types available. Overall I had an enjoyable visit and will be coming again

13 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Why bother entering car reg number if you still fine people £100 parking for buying a kitchen?

Well i bought a lovely kitchen and as I was going to be there a while I was advised to scan the QR code so that I wouldn’t be fined if we went over the 90 mins parking restriction.
I did that and entered my registration number.
Yet I still received a £100 parking fine…not impressed…
Update: To be fair the kitchen I bought is really lovely and the in-store service was great.
The help I had with cancelling the parking fine was good too, just such a shame that G24 have such a rubbish system and send out parking fines when you have been through the correct process to register your car. Please drop G24 from managing your parking arrangements...

31 juillet 2024
Avis spontané
Logo de Homebase - Tiverton

Réponse de Homebase - Tiverton

Hi Arthur,

We’re sorry to hear of this happening. We appreciate you bringing this to our attention and will share your review with the store manager so they can look into this further. A member of our escalations team will be in touch with you directly via email to support in getting this resolved for you.

Thanks,
Team Homebase

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