Very helpful, efficient, went out of their way to answer queries and give advice. Extremely nice delivery driver too.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Customer service. Maddie was brilliant. Gave me all the information I asked for, good communication and very helpful! She even helped with the delay in my delivery even though she had finished wor... Voir plus
L'entreprise a répondu
Excellent service…I have not received service as good for many years! Friendly and great to be able to support a local business…thank you Kim and the team 😊
L'entreprise a répondu
From first ordering to delivery this was a perfect transaction. The mats are well priced, and although on back order, as they and the fixing pins were out of stock, they were available when advised, o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de randonnée équestre
- aussi dans
- Écurie
- Fournisseur de produits en caoutchouc
- Magasin d'équitation
- Salle de gym
- Terrain d'équitation
Écrit par l'entreprise
Horsemat Ltd are suppliers and installers of quality stable mats - equestrian matting, matting for horse walkers, grass mats, matting for horse boxes & trailers and paddocks. We also, supply and install many products for kennels, gyms, sports areas, driveways, gateways, car parks, there aren't many scenarios we haven't come across in 20 years! As a small family company, we really pride ourselves on our personal customer service, we set our standards bar at Charles Kingsley's quote "Do as you would be done by" . We believe customer service is in decline and would like you to experience the standard that we would hope for ourselves. We genuinely care about our customers, their requirements and seeing your enquiry all the way through from your vaguest thoughts to the delivery or installation of your mats. Your satisfaction is our motivation, we will never unnecessarily sell you a product that you don't need. We never say that things don't go wrong, but if they do we will do everything in our power to put it right, quickly and efficiently for you. If you need a mat for it Horsemat has you covered with not only great products but fantastic service! We invite everyone to review us, and are enormously proud of and appreciate our Trustpilot reviews.
Coordonnées de contact
The Old Stables, Goldingham, CO10 7ER, Sudbury, Royaume-Uni
- 01787 886929
- sales@horsemat.co.uk
- www.horsematshop.co.uk
5,0
Excellent
949 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Horsemat ltd
Thank you so much Chris for taking the time to leave us a great review. We were delighted to be able to help you.
Réponse de Horsemat ltd
Thank you for taking the time to leave us a great review. We are so pleased the application of your new ramp materials straight forward, ready for the season ahead!
These guys are awesome
Have used Horsemat ltd to floor my 3 fitness studios.
I always go back to them as their work and flooring is top quality
Would Highly recommend them
24 mai 2024
Réponse de Horsemat ltd
Thank you for leaving us a great review. We were absolutely thrilled to be able to help you again!
Réponse de Horsemat ltd
Thank you for leaving us a great review.
A smooth and professional experience…
A smooth and professional experience from start to finish. Great communication from Sophie on all the measurements and other logistics and the team who came to fit the mats were on time, friendly, and did such a great job. Absolutely love my new stable floor and walls mats. Will definitely recommend to my horsey friends.
13 mai 2024
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us such a lovely review Erica. We really believe that communication is key from start to finish so we can really help and guide our customers and the guys are delighted you are so happy with your mats.
Grass mats for my horses winter paddock
The ordering process and customer service were great. The delivery service and driver were excellent.
The mats went down easily and the grass is starting to grow through them so we'll see how well they do next winter.
Overall I'd definitely order from them again.
1 mai 2024
Réponse de Horsemat ltd
Thank you Ann for taking the time to leave us a great review. We were delighted to be able to help you. You have done the right thing by placing your order at this time of year when the grass is growing and maximizing the chances of them working well with the stabilisation mesh - belt and braces! Fingers crossed we won't have such a warm and wet winter next year!!
Brilliant very helpful quality product
Brilliant very helpful, delivered quickly and very good quality product.
Horse happy with mats
23 avril 2024
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us a great review. We are delighted you were happy with our service and your mats and most importantly - we LOVE to hear about happy horses!!
Did exactly as expected
Did exactly as expected. Good communication. Efficient workmen on the day. And a very good finished product. Very pleased, definitely recommend.
26 avril 2024
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us a really great review Lesley. We were so pleased to help you and are delighted that you are happy with the installation of your mats.
Quick delivery
Needed replacement stable mats and found the right ones on the website. Good selection of delivery options and they arrived quickly. Good service.
2 avril 2024
Réponse de Horsemat ltd
Thank you for leaving us a lovely review. We are so pleased you found our website easy to navigate and we were able to help you quickly.
Great customer service and really know…
Great customer service and really know about the products they are selling.
12 avril 2024
Réponse de Horsemat ltd
Thank you so much Scott for taking the time to leave us a great review. We were delighted to be able to advise you and to help you with your collection.
Réponse de Horsemat ltd
Thank you for taking the time to leave us a lovely review, we were so pleased to be able to advise you and that you like your mats.
Fantastic doing business with you and…
Fantastic doing business with you and would definitely be using you again, fast delivery and very helpful when I phoned up to ask about different matting.
3 avril 2024
Réponse de Horsemat ltd
Thank you for leaving us a great review, we were delighted to be able to help you within the time frame that you needed your mats. We look forward to helping you again in the future.
Excellent service
I called for advice and within 5mins card payment was taken, whirlwind! Mats fit the kennel perfectly and one happy 3 legged dog who hasn’t slipped once.
22 mars 2024
Réponse de Horsemat ltd
Thank you Dave for leaving us a great review. We are so delighted to hear that the mats are working well for your dog and were thrilled to be able to advise you with a different challenge!
Réponse de Horsemat ltd
Thank you so much Kerrie for taking the time to leave us a lovely review, we were delighted to be able to help you again.
Quality products
From my first phone call to the delivery of my goods, the service I received was excellent. The delivery was on-time and the guy was helpful, polite and friendly.
Would definitely order from this company again
15 mars 2024
Réponse de Horsemat ltd
We really appreciate you taking the time to leave us a great review. And thank you for the feedback on the carrier we use, I will make sure I pass it on! Fingers crossed now spring is on the way, but we are sure the mats will help with your muddy areas.
Réponse de Horsemat ltd
Thank you so much for leaving us a lovely review. We were delighted to be able to help you with the products you needed.
The order and payment process was made…
The order and payment process was made very easy and the mats were beautifully fitted by a very polite and courteous fitter.
14 mars 2024
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us a wonderful review. We were so pleased to help and guide you and delighted you are so happy with your finished result! I will pass on your compliments to John - he will be really pleased.
Really happy with garage gym flooring.
I recently used Horsemat Ltd for installing a gym floor. I'm very happy with their work, the flor is fitted perfectly and the whole communication process was great.
The installation crew was there on time and they were very efficient with laying the mats. I would strongly recommend them and if I ever need any other project involving protective flooring I will definitely reach out to them again.
13 mars 2024
Réponse de Horsemat ltd
Thank you so much Jan for taking the time to leave us a great review. We were so pleased to be able to help you and the guys are delighted you are pleased with your mats they installed! Enjoy working out!
Ordered superjim mats- good quality gym…
Ordered superjim mats- good quality gym mats, night and day difference between these and cheap foam mats I used to have and easy to cut down to size with a few cuts of a stanley blade. Delivery was fast as well.
7 mars 2024
Avis spontané
Réponse de Horsemat ltd
Thank you James for taking the time to leave us a great review. We are delighted that you are so pleased with your mats, we are confident they will last you for years!
Réponse de Horsemat ltd
Thank you for the lovely review Hannah, we were so happy to be able to help you and a worthy cause. Keep doing your good work!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.