When doing business, my primary objectives are a) only use a reputable company who offer out standing customer support, one who will resolve any querries i have, including warranty claims. b) offe... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Super comfy bed at a great price. Clear communication about delivery. It’s in our guest bedroom and has rave reviews from guests. So much so we are thinking of replacing our own mattress with the same... Voir plus
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We wanted a specific configuration of 2 zip and link divan beds, and after much searching and online research we found Hotel Contract Beds. Order process was easy, availability was within a week, and... Voir plus
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We would recommend this company 100% We originally bought all our beds from them and sold them with the sale of our house. We bought beds again for our new home and had to keep re-arranging de... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Supplying contract beds, mattresses and sofa beds (BS5852 & Crib 5) to hotels and the hospitality industry. Free UK mainland delivery. Bespoke sizes available, call for details.
Coordonnées de contact
Bedford iLab, Priory Business Park, MK44 3JZ, Bedford, Royaume-Uni
- 01234 834693
- www.hotelcontractbeds.co.uk
4,8
Excellent
319 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great service
Great service, speedy response, great quality and delivery. 5 months of use, so far so good.
1 novembre 2024
Avis spontané
Réponse de HotelContractBeds
Thankyou for the review, its as if each comment is a bulletpoint for our mission plan. so lovely to see, thanks again for the 5 stars!
Third times a charm...
*Honest Review* This is my 3rd time using this company each time just as good as the last. I reordered the Chelsea Mattress for my Short Term Rental business and immediately after changing to this Mattress we saw an increase in positive reviews from our guests. Ordering online is a breeze and you can phone up and ask for advice if needed. Delivery was prompt and driver phoned 30mins before arrival to confirm.
14 février 2025
Avis spontané
Réponse de HotelContractBeds
Many thanks for such a wonderful review, thankyou for taking the time to write this and so glad you are happy with the quality of the mattresses and of course our service! thanks again for the 5 stars and hope to speak to you on the 4th order!
Excellent products and Great Customer Service
Ordered 2 beds which were great quality and delivered promptly as per discussions with the team.
Would highly recommend.
21 décembre 2024
Avis spontané
Réponse de HotelContractBeds
Many thanks for the review and so glad you are happy with the quality of our products! Thanks so much for the recommendation and of course the 5 stars!
Bought a Pocket Dream 1000 Contract Zip & Link Bed
Bought a Pocket Dream 1000 Contract zip & link bed. Easy purchase on website. Bed delivered in an exceptionally short time - less than a week. Installation straight forward. PLUS it is very comfortable. MASSIVE SHOUTOUT to Nadia Allen at the company for her communication & customer service skills. She kept in touch through out the process by e-Mail and phone calls to ensure we were 100% happy with all the processes. It is this attention to detail Nadia displayed that will be one of the reasons we recommend this bed supplier. Nadia - you are truly remarkable. THANKYOU.
12 mars 2025
Avis spontané
Réponse de HotelContractBeds
Thank you for taking the time to write a review. We are glad you are happy with your purchase and I will pass your praises onto Nadia.
Good reliable servcie
12 octobre 2024
Avis spontané
Réponse de HotelContractBeds
Thank you for your review, we are pleased you found the service good and reliable.
Competitively priced and very prompt…
Competitively priced and very prompt delivery. Our order was missing some parts. After contacting customer services, promptly posted out that day
14 novembre 2024
Avis spontané
Réponse de HotelContractBeds
Thank you for your review, we are please that the missing parts were posted asap and apologise for this happening in the first place.
We've ordered beds from this company…
We've ordered beds from this company before as they customise sizes. Customer service was great. So this duvet we ordered is gorgeous too! Brilliant quick delivery. Can't thank them enough.
26 février 2025
Avis spontané
Réponse de HotelContractBeds
Thankyou for the review and the continued support and frequent orders. Thanks again for the 5 stars and look forward to the next order!
Excellent service all the way through…
Excellent service all the way through having purchased 3 superking beds
2 décembre 2024
Avis spontané
Réponse de HotelContractBeds
Thankyou for your continued support and the orders, thanks again for the 5 stars!!
Great products and brilliant customer service.
Made a couple of errors when ordering a ziplock bed. Customer service were excellent, sorted it all out for me and amended the order to make delivery before Christmas. Bed arrived really promptly and customer service were again absolutely fantastic with advice over the phone - thank you Nadia, as I was trying to put it together by myself. What a great company, so helpful and it doesn't stop once your product arrives. 100% recommend... (oh and it's a super comfortable bed!)
16 décembre 2024
Avis spontané
Réponse de HotelContractBeds
Many thanks for the lovely review, so glad we could be of assistance throughout the ordering process!! more importantly so happy you are pleased with your purchase! thanks again for the 5 stars!
Luxurious Mattress
We bought a Marquess 3000 Mattress, as we had had a wonderful nights sleep in a hotel that had this mattress on the bed.
It’s so comfy, incredibly well made and luxurious.
We received an email from the company straight away thanking us for our order.
Brilliant company. 😊
30 décembre 2024
Avis spontané
Réponse de HotelContractBeds
thankyou for such a lovely review! so glad we ticked all the boxes for you, hope you continue to enjoy your mattress, thanks again for the 5 stars!
So far so good
So far so good. Zip bed and headboards arrived on time no issues. Beds are comfortable and easily separated or joined.
8 janvier 2025
Avis spontané
Réponse de HotelContractBeds
Thank you for your review and we are glad that you find the beds comfortable.
So glad we found you
Oh what a difference speaking to passionate professionals makes!
We dealt with Rich who did a great job.
I really do not understand why people buy boxed mattresses when you can buy a properly designed, UK made, quality product.
We are simply delighted with zip and link, Marquess 3000 with topper and can manoeuvre them easily enabling us to regularly turn and spin them to keep the wear even and our sleep refreshing.
12 décembre 2024
Avis spontané
Réponse de HotelContractBeds
Thank you so much for taking the time to write a review. I will pass on your comments to Rich and totally agree with your sentiments.
Stocked what I was looking for
Great company, had the mattress protector I was looking for, great communication and delivery too
19 novembre 2024
Avis spontané
Réponse de HotelContractBeds
Thank you for your review. We are pleased that you found the communication great and that we had the mattress protector you were looking for.
Fantastic company with amazing quality…
Fantastic company with amazing quality beds, the beds were purchased for a holiday let and all the reviews in our guest book and online reviews mention that they are the best beds they have slept in, we are due a new bed for home and I will 100% be getting another hotel contract bed, I definitely won’t buy from anywhere else again
4 avril 2024
Avis spontané
Réponse de HotelContractBeds
Thank you for your review.
Monarch mattresses are the best ever
Monarch mattresses are the best ever...
We purchased our first set of zip and link beds with this mattress 11 years ago and they are still as comfortable and looking as good now as they did on day 1. We have purchased other sets with the same Monarch mattress since, and friends have purchased the Monarch for themselves on our recommendation!
26 novembre 2024
Avis spontané
Réponse de HotelContractBeds
Thank you so much for your review. It is great to hear you are so happy all these later.
Quick delivery and quick to resolve a problem
Quick delivery. First bed arrived, the springs appeared faulty, they were extremely noisy on one of the zip up mattresses. Absolutely no problem, a replacement arrived 7 days later and everything was sorted.
29 octobre 2024
Avis spontané
Réponse de HotelContractBeds
Thank you for your review. Please accept our apology that the first mattress that was delivered was faulty but we are pleased the issue was rectified quickly and everything sorted for you.
Have bought many beds from Hotel…
Have bought many beds from Hotel Contact Beds. They are great to deal with, lovely products, fast and friendly delivery. Have dealt with any issues promptly and professionally. Would definitely recommend.
21 juillet 2024
Avis spontané
Réponse de HotelContractBeds
many thanks for the review, so nice to hear your comments across all teams and most of all glad you're happy with the items! thanks for the 5 stars!
Good service price and delivery.
Good service price and delivery for our zip link beds, unfortunately the 2 mattress do not align when zipped together which is a bit awkward. But I would recommend. Just check this if you buy zip and link.
2 août 2024
Avis spontané
Réponse de HotelContractBeds
Many thanks for the review, please send through some images along with your order number to sales@hotelcontractbeds.co.uk and we can have the mattresses looked into for you.
Réponse de HotelContractBeds
Not much more we can ask from a review - thanks for the 5 stars!
Excellent service in giving advice…
Excellent service in giving advice about most suitable bed and very good communication on delivery.
Very comfortable beds!
1 juin 2024
Avis spontané
Réponse de HotelContractBeds
thankyou for the review! lovely to see these comments and thanks for the 5 stars!
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