HotelContractBeds Avis 

319
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When doing business, my primary objectives are a) only use a reputable company who offer out standing customer support, one who will resolve any querries i have, including warranty claims. b) offe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super comfy bed at a great price. Clear communication about delivery. It’s in our guest bedroom and has rave reviews from guests. So much so we are thinking of replacing our own mattress with the same... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted a specific configuration of 2 zip and link divan beds, and after much searching and online research we found Hotel Contract Beds. Order process was easy, availability was within a week, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We would recommend this company 100% We originally bought all our beds from them and sold them with the sale of our house. We bought beds again for our new home and had to keep re-arranging de... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

Supplying contract beds, mattresses and sofa beds (BS5852 & Crib 5) to hotels and the hospitality industry. Free UK mainland delivery. Bespoke sizes available, call for details.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(319)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products and customer service

I run a small
B&b for the last 20years.About 10 years ago I came across with HotelContractBeds and ever since all my previous issues like week bed frame ,un comfy mattresses and poor sleep experience went away.Great customer service and products.

20 juin 2024
Avis spontané
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Réponse de HotelContractBeds

thankyou for the lovely review and the continued business throughout the years, glad you customers are still happy and thanks again for the 5 stars!

Noté 5 sur 5 étoiles

Bespoke Beds

Relatively quick turn-around for a bespoke bed & mattresses. HCB were proactive to enquire about fabric delivery; Nadia was extremely helpful when ordering and changing the delivery address (twice!); delivery was efficient with good protection.

19 juillet 2024
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Réponse de HotelContractBeds

Thank you for your review, we are pleased you found the delivery service efficient and I will pass on your comments to Nadia.

Noté 5 sur 5 étoiles

Great customer service, great product

Outstanding customer service through to delivery and exceptionally comfortable beds!

2 juillet 2024
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Réponse de HotelContractBeds

Thank you for your review and we are pleased that you found our customer service outstanding and the beds comfortable.

Noté 5 sur 5 étoiles

Great product and services

Great product and services, used many times over number of years and very happy

6 juillet 2024
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Réponse de HotelContractBeds

Thankyou so much for the review and the 5 stars!!, thanks again for the continued orders and look forward to dealing with you again!

Noté 5 sur 5 étoiles

Good service and warranty

Good service and warranty. Have used this company for beds in a B&B previously and were all good quality. Last year we purchased a mattress for ourselves, due to some issues we recently contacted them about a replacement and this was handled quickly and without any fuss, we were also able to upgrade at the same time, new mattress was delivered and the old collected all smoothly. Highly recommended.

3 juin 2024
Avis spontané
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Réponse de HotelContractBeds

Thankyou for the lovely review, glad we could help with the problem you had an great to hear the new mattress is behaving as we expect!! thanks for the 5 stars!

Noté 5 sur 5 étoiles

Mattresses for our Holiday Cottages

Really swift service and we have had many a compliment on the mattresses when our guests come to stay.

16 juillet 2024
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Réponse de HotelContractBeds

Many thanks for the lovely review and of course the 5 stars, so happy your guests like the mattresses!

Noté 5 sur 5 étoiles

Very happy

Absolutely love the new bed. Looks very good with the matching headboard and so comfortable, we have trouble getting out of it!!

22 juin 2024
Avis spontané
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Réponse de HotelContractBeds

Thank you for your review. We are so pleased that you find the bed so comfortable and you love it.

Noté 5 sur 5 étoiles

Divan beds

Very comfortable beds.
Lovely deep mattress.
Packed well.

2 juillet 2024
Avis spontané
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Réponse de HotelContractBeds

Thank you for your review and we pleased you found the beds to be very comfortable.

Noté 5 sur 5 étoiles

An excellent company

An excellent company. A quality zipped duvan bed delivered just as described.

Fantastic customer service with a very helpful and joyful lady on the telephone.

I would highly recommend this company.

6 juin 2024
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Réponse de HotelContractBeds

Thankyou very much for the lovely review, glad you are happy with the quality of the bed and lovely to hear you're pleased with our team here!, thanks again for the 5 stars!

Noté 5 sur 5 étoiles

First Class Service from this bed company

Great company to deal with as their communication with the customer in our experience was first class. Even when we had a faulty item, they immediately responded positively and resolved the issue directly. Absolutely first class customer service and excellent customer communication. Delivery driver was also marvellous. Thank you so much

9 juillet 2024
Avis spontané
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Réponse de HotelContractBeds

Thankyou so much for the 5 star review, especially like you say when there was an issue - thanks for your patience whilst this was corrected and thanks again for the kind words for our team here!!

Noté 5 sur 5 étoiles

Great customer service from ordering…

Great customer service from ordering through to delivery. Beds look and feel great and hope they’ll please our holiday guests.

15 juin 2024
Avis spontané
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Réponse de HotelContractBeds

Thankyou so much for the lovely review and 5 stars!!, hope your guests agree!

Noté 5 sur 5 étoiles

I ordered 3 beds for my BNB

I ordered 3 beds for my BNB, and I couldn't be more delighted with the service! They kept me informed about the shipping throughout the entire process. They were incredibly kind and patient with my mum when they called to let us know when the beds were arriving. The kindness they showed her was truly immeasurable.

2 juillet 2024
Avis spontané
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Réponse de HotelContractBeds

That's lovely to hear thanks for the review and glad you and your mum were happy with the beds and the service!

Noté 5 sur 5 étoiles

Excellent mattress

Excellent mattress, really pleased. Ordering was easy with fast delivery.

2 juillet 2024
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Réponse de HotelContractBeds

Thankyou for the review, glad everything is to your liking and more importantly you are happy with the mattress

Noté 5 sur 5 étoiles

Good service.

Product as described, very good quality, communication, updates regarding delivery, everything without any problems. Used twice already and will be using in future.

28 mai 2024
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Réponse de HotelContractBeds

Thankyou for the lovely review and of course the repeat orders. We look forward to speaking to you for your third order!

Noté 5 sur 5 étoiles

I ordered a few beds…

I ordered a few beds, mattresses and head boards for our family run care home, to replace old stock and increase quality of furnishings (hopefully).
HCB will be our sole supplier from now on.
Great customer service even though as we are an Isle of Wight business they couldn’t deliver they recommended a courier that could.
Good quality products.
Fair prices.

3 juin 2024
Avis spontané
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Réponse de HotelContractBeds

Thankyou for the lovely review, Great to hear how happy you are and of course its lovely to share business recommendations and i'm glad Shaun at Ess Express could help with the delivery over that strip of water to the Isle of Wight.

Noté 5 sur 5 étoiles

It's what it says on the tin

It's a pleasure to do business with a company that says what it does and then does what it says.

When ordering, you'll know exactly what you are getting, when you're getting it and what the quality will be.

I wouldn't by mattresses anywhere else.

29 mai 2024
Avis spontané
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Réponse de HotelContractBeds

Thank you so much for the lovely review and 5 stars!, Look forward to dealing with you again and thanks for the continued business!!

Noté 5 sur 5 étoiles

Highly recommend this company

Our bed specification wish list was long and Hotel Contract Beds answered all our questions quickly. Fabric swatches arrived promptly. Delivery date was far sooner than any other company we looked at and it came on the allocated day and at the allocated time slot. Castors were delivered rather than sliders and a phone call sorted this out and replacements arrived the next day. Very good service. Most importantly guests say it is a very comfy bed and we felt great value for money. Will definitely recommend to others and use in the future. Jane B

7 juin 2024
Avis spontané
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Réponse de HotelContractBeds

thankyou so much for a lovely review! Glad we ticked all the boxes for you and hope your customers continue to enjoy the beds!, appreciate the 5 stars!!!

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