The House Nameplate Company Avis 

581
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a house sign for friends birthday and was worried it might not turn up on time.... It was delivered in super quick time and so well wrapped up, it took me ten minutes to get Into the parc... Voir plus

Noté 1 sur 5 étoiles

I am not impressed with the quality of my letterbox and I am appalled by the lack of customer care. I've had a basic letter box attached to my gate for a little over a year ( fitted January 2024 ) a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After reading through previous customer reviews, all of whom were delighted with their purchase I decided to place an order. I couldn't be more pleased! I went for something simple and classy choo... Voir plus

Noté 4 sur 5 étoiles

Purchased an oval ceramic number plate. The company responded promptly to a query about numeral alignment which they attributed to the chosen Times Roman font. Black on white provides an easily visibl... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. Boutique de cadeaux
  3. Magasin de design et de décor intérieur

Écrit par l'entreprise

The House Name Plate company was established in 1986 with the idea of creating beautiful handcrafted house signs, numbers and letterboxes. Since then we have sold over 2 million House Signs. We remain a privately-owned business. Over the last 40 years we have extended our product range to include slate, acrylic, brass, aluminum, granite and ceramic. All of our cutting, polishing, sand blasting and laser engraving is done at our workshops in North Wales.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

581 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(581)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Faded sign, not faded customer service

I had a mind the step sign in my retail unit but after 18 months there was virtually no yellow left visible. They have a five year no fade guarantee so I contacted hnp and their response was very efficient. They asked for a picture which was easy to provide and within a couple of days a replacement had been sent. I wish all companies that I deal with had such a customer focus.

3 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

I thought it would be just add text to…

I thought it would be just add text to a field and choose a typeface but it was much, much more.
Offered suggestions and advice with layout and finish.
Very pleased and now my brothers and dad are using the company.

2 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

A quality product backed up by excellent customer service

Absolutely delighted with the quality of the engraved slate road sign for our lane. Not only is the product superb, but the customer service was excellent too. The sign arrived promptly, and despite its weight and size it was very well packaged in protective materials etc. The neighbours are thrilled! Highly recommended company.

18 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company and stunning products

I was not sure about sizes etc and was supplied all the information before making the purchase from Elisha, who emailed me multiple times with pics and info. Purchase and receipt was easy and quick and when I received the memorial stone with the inscription it was stunning, and is now placed at the bottom of the garden marking where my beloved dogs are now. Great company!

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Exquisite Product

Dear All,
Exquisite product received from this firm. Beautifully made and delivered within a good time frame.
We're very happy with the service and will no doubt be back to order more.
Great work!

10 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Memorial stone.

We ordered a memorial stone for our beloved cat Claude and it is excellent! The inscribed picture of him on it is exactly the same as the picture we sent. We are so pleased and happy with it. I'm sure that Claude would say that it is purrrrrfect! Thank you so much.
Wayne.

10 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic, well pleased

Just received my new house name please and it's absolutely brilliant the quality is solid I would definitely recommend your company.

thank you
Geoff Mckay

9 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Caring attitude to an issue with a lock which was overcome due to their expertise and desire to please

18 avril 2023
Noté 3 sur 5 étoiles

replacement keys

nothing wrong with the product but the website navigation and checkout process is confusing. I needed replacement keys and couldn't find any drop down box without using the search bar. The checkout process was cumbersome and defaulted back to visa when I wan ted mastercard.

23 avril 2023
Logo de The House Nameplate Company

Réponse de The House Nameplate Company

Hi Medwyn,

Thank you for your comment, We have now resolved the issue with a sub category within letterboxes making them easier to find. Also I have checked the payment portal for any issues and it seems fine my end, maybe a temporary blip.

Kindest Regards
Daniel Evison
Special Projects Manager

Noté 5 sur 5 étoiles

Wow 🤩

Our new house nameplate is fabulous!! Amazing quality and incredible value for money. We couldn’t be more pleased with our purchase.
Company definitely highly recommended.
Thank you very much!

14 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

slate house number…

I received my slate house number yesterday and I'm very pleased with it. I needed to change the sign from landscape to portrait and messaged them direct about it. They were very happy to oblige and I would definitely use them again.

6 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Post box let’s in water and is rusting after 18 months use.

18 months ago I purchased a postal box from this company costing £65 and it now lets water in when it rains, not helpful when important documents get wet and despite not living in a coastal region, it’s rusting.
I have contacted them and they won’t replace it, instead offered me a discount to purchase another post box so I can waste more of my money.

21 mars 2023
Logo de The House Nameplate Company

Réponse de The House Nameplate Company

Hello Mrs Hope,
I am very sorry that you have had problems with rust and water ingress on your letter box. You bought this from John Lewis and partners, and not the House Nameplate company, so please can you contact them. The parcel box you bought is a discontinued item so neither they nor us can replace it. As a gesture of goodwill I will give you an alternative product at half price, but I must stress the onus is on JLP where you bought it from and not us.
Kind regards
Chris Jones

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus