Housing Disrepair Helpline Avis 

172
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They never call back and only care about signing clients to law firms. Once you trust them and sign, if the solicitors mess around with your claim, they simply step back and ignore any accountabili... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly I’ve had this continuous issue for about 6 months. Mould and damp on the ceiling bathroom and living room which got worse!. Starting leaking, also cracked and then collapsed. Report this issue... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Company is not affiliated to spam callers using their name. I received a spam call today from someone claiming to represent Housing Disrepair Team. From looking into the matter I can see that they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The property i live in, is a block of 35 flat's for elderly tenants. The heating and hot water were constantly going off sometime,s for long periods. Since getting in touch with Housing disrepair Hel... Voir plus

À propos de l'entreprise

  1. Services juridiques

Écrit par l'entreprise

Housing Disrepair Helpline is a company that specialises in helping tenants sort out their living conditions when their landords are unwilling to do so. We will come to your home to get a full understanding of the problems that you are having to live w...


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(172)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional service.

I filled in the online enquiry form due to Housing Disrepair. I had a call back from an advisor within 5 minutes who took some brief details then I was passed in to Liam. Liam has been very helpful throughout it all, kept me updated with everything prior to a solicitor. A solicitor then got in touch within 5 days of me starting a claim. Would 1000% recommend this company as they go above and beyond to help where necessary

4 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam, please dont waste your time. They dont listen to your complaint but are also rude and hang up on me 3 times..

28 novembre 2022
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi Ada - we can only apologise for this - please call 0800 612 4690 - ask for Will - we will try and assist.

Noté 5 sur 5 étoiles

Great service A+

Having had ongoing issues with my windows and a landlord not doing much about it, I contacted these guys. After a visit from them, a few months later I had my window replaced by my landlord. Extremely helpful from day 1.

25 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Keep calling,n calling n calling,won't…

Keep calling,n calling n calling,won't stop even though been asked to many times,COLD CALLERS STOP RINGING ME!!!!

11 novembre 2022
Avis spontané
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Réponse de Housing Disrepair Helpline

Hi we do not cold call - you have the wrong company. Legally we are not allowed to cold call. Please check the name of the company that are calling you - they are an Indian call centre - we are based in London.

Please feel free to call us on 0800 612 4690 - ask for Graham or Will to ensure that you are not in our data base.

Noté 1 sur 5 étoiles

At first after a couple of responses a…

At first after a couple of responses a guy Called Rian seemed helpful then after no response was given do not trust them extremely unprofessional... Finally a response came through after many attempts and the hand messaged operated had no clue of my file! These people are not serious. Fraudsters

26 octobre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi we dont have a Rian or Ryan - please call us on 0800 612 4690 - this doesnt sound like you have the right company - but we will try and help you.

It is very damaging to companies to put reviews that are not related. Please remove this or at least call us so we can explain that you have the wrong company.

Noté 1 sur 5 étoiles

Getting harassed by these guys

Getting harassed by these guys. Don’t know where they got my number from but they ring from Manchester numbers and London numbers and each one I block, they ring again on a different number even though I have told them I am not interested

3 novembre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi We are based in London and we dont cold call - this is not us! Please call us 0800 612 4690 - to ensure that you are not in our system.

Noté 3 sur 5 étoiles

Very disappointing …

Very disappointed with the result of my claim! My housing association was found liable for various repairs.
When I did contact them I never recieved any reply. Although they have agreed to fix all repairs and a payout was recieved it was a absolute joke! 95% of it was taken in various fees. It really wasn't worth my time at all.
The claim was only originally put in when there reps walked straight into my home and bombarded me in my property.
It wasn't worth the time and hassle to recieve what I did.
Unless your claim is worth alot of money I really wouldn't bother as it's a joke.

1 novembre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi Julie, Please can you call us - ask for Will - we would like to investigate. 0800 612 4690

Noté 1 sur 5 étoiles

you DO cold call

you DO cold call! I get at least 4 calls a week, all from different numbers, mostly with London prefix area codes, although I have received calls from Manchester, Newcastle, even Edinburgh, and EVERY caller claims to be from the "housing disrepair team". I have REPEATEDLY asked for my number to be removed from your data bases, but I still get calls from you.
My next step will be to take legal advice on how I can stop your unsolicited phone calls

26 octobre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi Mark, We DO NOT COLD CALL. You quote "Housing Disrepair Team" this business is called "Housing Disrepair Helpline".

Please feel free to call the office on 0800 612 4690 - ask for Graham to ensure that you are not in our system.

Please take legal action - against "Housing Disrepair Team". You may also wish to contact the Telephone Preference Service and remove yourself from any data bases.

We can only apologise that you are being harassed - but it is not by our company.

Noté 1 sur 5 étoiles

Cold calling and doesnt unsubscribe - GDPR breach

This company cold calls me at least once a day for the last month and has illegally obtained my data and phone number and each time I ask them to remove me from their database they dont.

24 octobre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi - please can you call us - ask for Will. We dont cold call anyone as it is against the law. We would like to check that you are not in our system. There are many other companies who do this and even claim to be us. Please call us to ensure that we are not calling you.

Noté 1 sur 5 étoiles

Constantly getting phonecalls from this…

Constantly getting phonecalls from this company, up to 6x a day as do my children on their mobiles from 020******** (and it is this company as the number is on their website before they say it isn’t them!). I have asked them so many times to take mine and my childrens numbers off their call lists none stop, and every single time they say they will and don’t. They claim to be from my local councils housing disrepair team….but yet call from a London number-I don’t even live in London and my local council do not have a “Housing Disrepair Team”, and they certainly do not call because they email you only after you log on to your housing account to report a repair.

I’m sick of the bloody calls so stop calling!

14 octobre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi the only number we have on our website is 0800 612 4690 - we can only apologies but its not us that are calling you. Please feel free to call us and we will double check that you are not on our database.

Noté 1 sur 5 étoiles

01904 935251 York number

01904 935251 York number

This is the number continuously calling me. Very poor grammar so I suspect English is a second language. Surely the legitimate company can do something about the illegal companies pretending to be them? Report to company’s house, the police, trading standards? The longer they go unchecked harassing innocent people, the longer they are damaging your company’s reputation

12 septembre 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

We only call from 0203 numbers. We are not allowed to cold call. This is not our company.

Please call the office and ask for Will if you need any help reporting the company who are hassling you.

Noté 1 sur 5 étoiles

they phone you and ask you to use…

they phone you and ask you to use what's app so they can contact you, then they want you to do this that and everything under the sun, I was beginning to get rather annoyed and angry with them

2 août 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi, Unfortunately you are being harrassed by indian call centers who use our name and even quote our website as their own.

We can only apologise for the harrassment but can assure you that this was not our company. Please feel free to contact Will Angood our Commercial Director on 0800 612 4690 in order to ensure that you are not on our contact list.

We do not cold call any clients - as we are not licensed to do so.

Noté 1 sur 5 étoiles

Stop calling me! Stop harassing me! NOT INTERESTED

Stop calling me! Stop Harassing me and Leave me ALONE!! Take my number of your list and just stop!!!!! Stop calling me an being rude when I tell you I don’t want you calls, I am not interested your a scam company I will lose it every singe time you call I do not want to sue my local council I am not interested in what your apparently offering you dodgy dodgy pushy company- SCAM SCAM SCAM AVOID AT ALL COST!!!

2 août 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi, Unfortunately you are being harrassed by indian call centers who use our name and even quote our website as their own.

We can only apologise for the harrassment but can assure you that this was not our company. Please feel free to contact Will Angood our Commercial Director on 0800 612 4690 in order to ensure that you are not on our contact list.

We do not cold call any clients - as we are not licensed to do so.

Noté 1 sur 5 étoiles

I am a council tenant and my kitchen…

I am a council tenant and my kitchen needs doing a inspector come to look but he said I need all new but I hi ave got to wait. 9 months +

13 juillet 2022
Avis spontané
Logo de Housing Disrepair Helpline

Réponse de Housing Disrepair Helpline

Hi Christine we are not your landlord - we are a legal company.

Noté 1 sur 5 étoiles

Terrible service from the start

Terrible service from the start. They even "lost" my file at one point, would claim people are going to ring and then don't hear nothing back. Questioned them about inital contract and advisor couldn't answer any of the questions. Avoid!

11 juillet 2022
Avis spontané

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