Disrepairsupport Avis 

I contacted Disrepair Support because I was struggling with housing issues and made it clear from the outset that I have health conditions, including concussion-related symptoms, which can make communication difficult on some days.

Despite explaining this, I felt overwhelmed by the volume of calls and messages I received. Rather than feeling supported, I felt pressured and stressed by the frequency of contact. I would have expected my circumstances and communication needs to be taken into account, but that was not my experience.

If you have health conditions, cognitive difficulties, or need a more measured and accessible approach to communication, I would recommend discussing your preferred contact arrangements very clearly before engaging with this service.

Unfortunately, my experience left me feeling unheard and added to an already difficult situation.

Sam was great to deal with from start to finish really made the process easy for someone who isn’t the best with this type of stuff sam made it effortless. Great service and the problem got solved

Their extremely professional and efficient, the help and service is second to none.
I would strongly recommend Their services.

I was made to feel that my repair problems were important by the company.
Customer care on the phone was outstandingly good.
The process so far has gone well and very helpful.

Thank you for your help and support. Without your help I would still be getting fobbed of by my landlord. The essential repairs were only carried out with your help. He is even now maintaining the property so it feels like a home. I can't express my thanks and gratitude. I would strongly recommend this company. Thank you Sam, you are a truly wonderful caring person.

Quick, professional, get everything sorted even things I didn’t know I could get help with. Amazing thank you so much.

Just about everything from the start ,I saw what they do and thought.yes it was the best decision I've ever done it's in the hands of professional people who know what the do , I'm feeling very good for a good result.

Luke was very energetic and friendly and made me feel at ease about getting my issue sorted.
Fantastic. Organised and got the job done efficiently and effectively.

"I engaged with this company regarding a housing disrepair claim, but I was consistently ignored and received no progress on my case. When I went to their website to find their official complaints procedure to raise these issues, I discovered that the email address provided for complaints is associated with an unrelated 'Redundancy Payment' service, rather than housing disrepair.
The lack of professional branding and the administrative confusion, combined with being ignored for so long, has left me with no confidence in this company’s legitimacy or capability to handle legal claims. I would urge others to be very cautious and carefully check who they are actually dealing with before sharing any personal information."

So Pleased And Over Whelmed I Decided To Take A Chance And Go Ahead With Disrepairsupport All Through My Case They Were So Helpful The Young Man Ash Went Above And Beyond To Help Me Making Sure All Steps Were Properly Covered At Times I Was Getting Frustrated With Myself But Ash Being Ace At His Job Guided Me Through Certain Steps.
If You Think You May Have A Complaint DISREPAIRSUPPORT Get In Touch With Them! You'll Be So Glad You Did 👍

A brilliant service, very happy

Disrepair Support deserve my 5 star rating on the basis that they were proactive, professional and fully understanding of my needs and concerns. From the outset, they listened and were most helpful in getting my property issues resolved when the council were non responsive to my needs. They guided me through the process and ensured that action was finally taken. As a result of their support & care and attention to detail, the required repairs were carried out in full. From start to finish, Disrepair Support handled my situation in a professional and expedient matter. I would recommend them to anyone in a similar position.

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my house to feel like a home again. Thank you! Great service & extremely helpful throughout the process.

There be so helpful helping me with the damp and mould and the leak I am grateful this team helping me

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asset to the company! He has been very vigilant with updates and keeping me in the loop throughout the process. I am ever so grateful.

The help ive had and the communication has been great.
The bloke who has been helping Kevin pike is a credit to the company

Joe was extremely helpful and friendly he spoke to me about everything and made the process very easy and stress free

Great experience ,I had so far ,with Luke! He transmited confidence, professionalism and care.

I had a great experience working with Luke on my housing disrepair claim. From the start, he was professional, clear, and really easy to deal with. He explained everything in a way that made sense and kept me updated throughout the process, which made a stressful situation much easier to handle.

They were brilliant, they helped me get my property fixed with exceptional, quick service.