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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you for your help and support. Without your help I would still be getting fobbed of by my landlord. The essential repairs were only carried out with your help. He is even now maintaining the pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So Pleased And Over Whelmed I Decided To Take A Chance And Go Ahead With Disrepairsupport All Through My Case They Were So Helpful The Young Man Ash Went Above And Beyond To Help Me Making Sure All S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam was great to deal with from start to finish really made the process easy for someone who isn’t the best with this type of stuff sam made it effortless. Great service and the problem got solved

L'entreprise a répondu

Noté 4 sur 5 étoiles

Their extremely professional and efficient, the help and service is second to none. I would strongly recommend Their services.

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'assistance au règlement des petits litiges

Écrit par l'entreprise

At Disrepair Support, we help tenants across the UK take action when their homes fall below a safe and livable standard. Whether you’re dealing with mould, damp, leaks, broken heating, faulty electrics, or structural damage, our team is here to make sure your landlord meets their legal responsibilities. We work alongside expert solicitors who specialise in housing disrepair claims, helping you secure repairs and fair compensation often at no upfront cost. Our goal is simple: to make the claims process clear, fair, and stress-free for every tenant. We pride ourselves on honest communication, transparency, and real results for our clients. Contact us today to find out if you could qualify for support your home deserves better


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4,7

Excellent

TrustScore 4.5 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(86)

86 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had a great experience.

I had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional and it certainly was.

11 mars 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thanks for the review.

Noté 5 sur 5 étoiles

Housing Conditions

They are professional, the staff is very helpful and cooperative 👍 I am very happy with their services especially thank you very much to Mr. Dylan 😊

27 janvier 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thank you so much

Noté 1 sur 5 étoiles

I'm absolutely fed up with this…

I'm absolutely fed up with this company, I'm now angry! 😠 I phoned them ONCE! ....They called me back and I said I didn't want to go ahead with getting it all sorted as the council have now reached out to sort the mould out. They KEEP SPAMMING & HARASSING ME, I've had to block 5 of their numbers as they continue to phone me from different mobile numbers even after asking 3 different callers at 3 different times to delete my number off their system. I'm typing this review as they've literally just contacted me AGAIN and I've AGAIN just told the man on the phone to take my info off the system and he said "I'm sorry, I've not spoken to you before, so wasn't aware" So even after telling the other callers 3x to delete my number they still haven't done so, otherwise this man would've been aware to not call me, or actually he wouldn't have been aware as my number wouldn't have been on the system if it had been deleted!
If they can't even communicate and do a simple task of deleting a number off the system then what else can they not put into, or take off, their system?! VERY UNPROFESSIONAL!

Edit: 16th March....have just received ur reply and really appreciate the fact that you've even replied let alone apologised, so thank you!

11 mars 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Hello Becca,

I’m very sorry to hear this. I’m disappointed that our sales agents have handled things this way. I will look into this for you and make sure it is addressed so that it doesn’t happen again.

Please accept my sincere apologies.

Kind regards,
Sam Haley

Noté 5 sur 5 étoiles

I can't Complain i have had excellent…

I can't Complain i have had excellent Service, the process was simple and straight forward, no issues at all Great communications with the team, I felt to be in safe and trustworthy hands, a good all round assessment I have been ignored for years by landlords and associations this is the first time actions are taken place.

Thanks to Luke.

10 mars 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thank you so much

Noté 5 sur 5 étoiles

They are so helpful with the problem…

They are so helpful with the problem I’ve he’d a highly recommend them to anyone who’s got a problem, they will try there best to help you in any way.

26 février 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thank you so much i will pass this onto Kevin.

Noté 5 sur 5 étoiles

“Yunno I do have full confidence that…

“Yunno I do have full confidence that you are gonna do what you need to do and because I feel you’ve already gone above and beyond to help me and my family I’m sure that with your expertise and guidance things will be sorted and I wanna say thank you for that man !!!” - this was my response to Sam from Manchester Disrepair Support Team who had gone above and beyond to get me up to speed with what I need to do how I can get help and real time assistance and advice in addition to smooth communication enabling for me to get the best compensation for my situation. I highly appreciate and recommend them to anyone.

12 février 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

thank you

Noté 5 sur 5 étoiles

Great company

Struggled to get a response off the council for months regarding the damp and mould .. was affecting my health.. these guys got it sorted quickly with no fuss

17 janvier 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thanks Alan.

Noté 5 sur 5 étoiles

Great service

Great service – helpful and responsive throughout

I had issues with disrepair in my property and wasn’t sure where to start. Disrepair Support were really helpful from the first call and explained everything clearly.

Overall really happy with the service and I’d definitely recommend them to anyone dealing with housing disrepair.

20 janvier 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thanks Jordan.

Noté 5 sur 5 étoiles

I belled them as I was sick of the damp…

I belled them as I was sick of the damp and mold in my council house. It really helped get the council to sort the issues out, My health has massively improved and I feel soooo much better!!!!!!

16 janvier 2026
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thanks Ben.

Noté 5 sur 5 étoiles

Really helpful company i felt lost and…

Really helpful company i felt lost and not listened too. Disrepair disrepair helped me get my property fixed and compensation by helping me find a amazing solicitor to take my case on and win.

16 octobre 2025
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thanks Max.

Noté 5 sur 5 étoiles

Amazing service

They were very understanding and responded with genuine care and attention, and got my house plastered after months of asking the council

27 novembre 2025
Avis spontané
Logo de Disrepairsupport

Réponse de Disrepairsupport

Thanks Shannon

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