Rochdale branch awful to deal with. Branch manager incompetent in dealing with a complaint he witnessed. 2.5 months on all ignored, no follow up. Closing both accounts!, As to head office... Voir plus
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Lisez les avis des autres
Had some stone delivered today. Was really easy from ordering online to delivery. I had questions, got helpful people on the phone, Driver was a lovely chap too, 5 star all round.
Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big add... Voir plus
5* service! Andy from Birghouse has helped me twice now with mini DIY projects and has always been so helpful, patient and knowledgeable. I couldn’t recommend them more, great with price and quick and... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can
Coordonnées de contact
Leeds, Royaume-Uni
- 0330 119 2509
- info@howarth-timber.co.uk
- www.howarth-timber.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent service and a straightforward…
Excellent service and a straightforward purchase. Cut perfectly to size.
On time driver took care when…
On time driver took care when offloading material
Good service
Could easily see what I wanted online. (Gravel). It was delivered where I asked (I was away when delivered)
Planning to order another lot after summer holidays.
Everything was great
Everything was great. Really appreciated the call to clarify the colour of the stone after ordering so I could amend my choice. Delivered without issue on expected date. Would use again.
poor web sales conformation from store
The web site is easy to use, however the communication from the store afterwards is poor with no feedback on delivery times
Excellent customer service.phoned me to…
Excellent customer service.phoned me to confirm order before delivery.
Very reasonable price compared with other merchant's.
Decorative stones
Good price on the ton bag of decorative stones, and free local delivery too. Love the fact they aren't greedy for profit. Long may it continue
Delivery was delivered a day earlier…
Delivery was delivered a day earlier but 1 item was missing ordered with Bury branch but Rochdale branch delivered so rang the branch to report the missing item they said the item is not on their invoice so rang Bury branch they tried to blag me by saying it was for collection after some comfrotation they said they'll get back to me next day I get a refund for the item what a joke as I paid for delivery
When ordered items they were all in…
When ordered items they were all in stock had some delivered lovely but still waiting for 2 items too come
Ordered in stock items online
Ordered in stock items online. I phoned to check the items were available to collect. Went to collect the items only to find they had mistakenly been delivered to someone else. Items were retrieved and delivered to me. On checking the balustrade posts, found scores on all posts. Replacements delivered from another depot a couple of days later. Not the best experience.

Réponse de Howarth Timber
Very easy and efficient service
Delivery arrived earlier than expected which was great, unloaded everything quickly and safely allowing me time to move to where I needed it. Very easy to order online and received call to say what day will be delivered.
Helpful staff good products reasonable…
Helpful staff good products reasonable price. Collected 20 minutes after the order was placed.
Good service with nice fast delivery
Good service with nice fast delivery. Will definitely be buying again.
Jumbo bags of stone chippings.
Very helpful when ordering and subsequently adding additional items to the order. Delivery date agreed to suit and delivered in good time
Really great service
Really great service , I ordered the wrong gravel and they were really good about it, took it back and brought the right stuff the same day , delivery driver was great and really helpful all in all top service
Shiplap cladding
The timber was delivered on time. The driver was extremely helpful (as usual), and it was also great value. Will definitely use again.
Brilliant Service
I can honestly say it was an absolute pleasure doing business with Howarth Timber. Polite and helpful staff with my initial enquiry. Placing the order was a doddle. The items were here within days, top quality flags, no mess or inconvenience. And the price could not be bettered. Highly recommended.
Very easy to order and was delivered on…
Very easy to order and was delivered on time great service
Easy process
Easy to order, collect and transport home. Good product at reasonable price. Very pleased.
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