I’m happy with the service at Derby but also very disappointed because the next day after I spent £400 on a Dyson dryer ( after a lot of consideration I may add) there was 10% off it , which would... Voir plus
L'entreprise a répondu
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I’m happy with the service at Derby but also very disappointed because the next day after I spent £400 on a Dyson dryer ( after a lot of consideration I may add) there was 10% off it , which would... Voir plus
L'entreprise a répondu
Speedy delivery, high quality brand at a great price. Will be my first choice for future purchases
A great, easy to use website with brilliant prices on top of the range items. I will definitely be back soon for another purchase and can recommend them to anyone in the market for hair tools!
Thank you so much for the free gift hair serum and also the bag which was unexpected! Thank you for the love hearts! Really personal friendly service that I would highly recommend- thanks again
Brand communication & distribution for only the very best hair, beauty & lifestyle brands.
10 Tomlinson Industrial Estate, Alfreton Road, DE21 4ED, Derby, Royaume-Uni
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I wanted to return and hairdryer. I made contact via the website & then again via email as I hadn't received a reply after 48 hrs. This was the response: "Unfortunately, we’re unable to accept returns for items that have been opened and used.
As your purchase was made through a trade platform, our terms and conditions — including our returns policy — apply." The item had been opened but not used & no idea what the platform bit means.
A great, easy to use website with brilliant prices on top of the range items.
I will definitely be back soon for another purchase and can recommend them to anyone in the market for hair tools!
Very helpful and true to there word i can recommend them . 😊
Easy to order
The delivery was quick and e-Mail communication was good
Product arrived well packaged.
Always brilliant service and delivered super quick
I was sold a product that was later refunded as out of stock, for the first time since I started stopping online in 2006. Why do they not have an accurate representation of their stock, and why do they part-refund your order for what’s missing, instead of contacting you to ask if you want the rest of it (full refund)
It would have been good to be informed the item I ordered was out of stock but I spoke to them on the phone when it didn’t arrive and was given a restock date and it was delivered quickly
Quick delivery, but images on the website do not reflect the product received. Contacted via the chat area on the website, still awaiting a reply 4 days later. Not a good start with it being my first order.
Great supplier of essential products for professional quick turnaround
Excellent delivery service. I love the brush I bought. So good in quality although it is pricy. Worth every penny.
High quality industry products and equipment with a knowledgable, friendly professional service
Item received on appropriate time frame and super satisfied with the product. Highly recommended the company and their products 👌

Réponse de How High Brands
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