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Lisez les avis des autres

Noté 5 sur 5 étoiles

After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... Voir plus

Noté 1 sur 5 étoiles

Our System needed a replacement fan. HRV used some quite honestly deceptive language to try to tell us that was not possible and the only solution was a $2,500 replacement. This included tell... Voir plus

Noté 5 sur 5 étoiles

We have never regretted having our HRV system installed in our house. Even with double glazing we used to get condensation on our window sills in cooler weather. As soon as HRV was operating there was... Voir plus

Noté 5 sur 5 étoiles

Amazing people installed our HRV system and did an excellent job. We had one installed in our previous home and really loved it so decided to get one for our recently purchased Town House. We love the... Voir plus

À propos de l'entreprise

  1. Entrepreneur spécialisé dans les systèmes de CVC
  2. Fournisseur de systèmes de climatisation
  3. Fournisseur de climatisation
  4. Fournisseur de chaudières

Écrit par l'entreprise

HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(145)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Never too late to install HRV

We love HRV, drier home in 8 years. Should have installed it when we built, but it's never too late. No more crying windows and mould on the frames. Set and forget, just alter the thermostat when it suits.
A great investment if you ever want to sell your home.

21 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Go literally anywhere else

Hrv employs salesmen that push you towards their own side companies. Those companies steal your money and go into liquidation. Hrv should be ashamed they employ those salesmen. Avoid anyone with bird names.

1 mars 2025
Avis spontané
Logo de HRV

Réponse de HRV

Hi Mal,
We’re sorry to hear about your concerns. We did visit you last year, however you did not proceed with HRV so you are not listed as a customer in our system. We’d also like to reassure you that HRV has not gone into liquidation and continues to operate as usual. While we take feedback seriously, we also want to ensure information shared here is accurate. If you’d like to discuss this further, we’d be happy to talk directly.

Kind regards,
The HRV Team

Noté 5 sur 5 étoiles

Fantastic service

The service provided is great as I am kept informed of what is required to keep my HRV system maintained and up-to-date. The technician was helpful and nice to deal with.

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional, Great Customer Service

Wonderful communication, down to earth friendly people to deal with. I have been dealing with HRV for 10 years now, and cannot fault them. Lovely technicians, great phone support

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Flexible and friendly company

HRV listened to my requirements and was always flexible with the timing of the installation. I found it to be a plus in getting this done.

10 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick response to service request.

Quick response to service request.
Service technician was friendly and approachable when we asked questions. This was our first service with the system and we had questions about the filters etc, which he was only too happy to show us the old ones and answer our questions.

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product excellent service

Just love our HRV which we originally got about 2007. No more condensation. Heat from wood burners heats the house much more efficiently. Technicians that service the filters & do upgrades are really professional & friendly. Highly recommend HRV.

1 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Every house on the North Island should have an HRV System.The promised benefit from the system…

The promised benefit from the system was actually lower then what we experienced. There is no longer a river in the window tracks, no moisture on the windows, and overall dryer feeling throughout the entire house. The removal of moisture has made the house easier to heat, mold on tile in bathrooms is gone, and cooking smells no longer linger in the house. We no longer use allergy and sinus medications!

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Overall great

Initial contact was great.
The pre-inspection team were confident and knowledgeable as well as direct and informative.
The installation team came did what they needed, things are working well.

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and easy process

Great service from our calling to advise our needs, through visit of the rep who talked through options and solutions and provision of quote on the spot. Pricing was in line with our expectations. Installation is booked. This will be 3rd time we have used HRV for our home heating and ventilation services. Always reliable.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great investment for the Whanau’s Well-being.

Excellent service. Good communication. However the product speaks for itself. The HRV system keeps my parents home warm and cosey with no condensation. Installed 2 years ago.
Absolutely highly recommend.
Great investment for the Whanau’s well- being.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Vortex bathroom Fan

Recently spent a lot of money to renovate our bathroom and asked the sparky to install a good extraction fan as we have an old house, anyway long story short it didn’t work! I knew about the HRV vortex as it was mentioned when we initially installed our ventilation system a few years back, been installed now for a couple of weeks and the difference is amazing! we’ve gone from mouldy wet walls to nice dry ones!! in hindsight I should’ve just got one of these installed during the renovation and saved myself money in the long run! Installers were friendly and knowledgeable.

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

The ventiltion system made a huge difference

We had a ventilation system installed and it made a huge difference in our house. Our house is warmer, and less damp and we have noticed an improvement in ours and our little kids health. The staff were all so nice and made the whole process so easy.

1 mai 2025
Avis spontané
Logo de HRV

Réponse de HRV

Fantastic to hear the difference it’s made for your family and home, thanks for the kind words!

-The team @ HRV

Noté 4 sur 5 étoiles

I organised a tech to replace the…

I organised a tech to replace the filter. It was arranged quickly
The tech was in touch on the day

17 juillet 2025
Avis spontané
Logo de HRV

Réponse de HRV

Thanks for sharing, great to hear the filter replacement was sorted quickly and smoothly!

-The team @ HRV

Noté 5 sur 5 étoiles

Return Customers

As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

29 janvier 2025
Avis spontané
Logo de HRV

Réponse de HRV

We love hearing from return customers, thanks for trusting us again and for the recommendation!

-The team @ HRV

Noté 5 sur 5 étoiles

Honesty.

Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

28 juillet 2025
Avis spontané
Logo de HRV

Réponse de HRV

Thanks for your understanding and kind words, we’ll be here when you’re ready!

-The team @ HRV

Noté 5 sur 5 étoiles

Continued satisfaction.

We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

13 août 2025
Avis spontané
Logo de HRV

Réponse de HRV

Great to hear your system is still performing so well after all these years!

-The team @ HRV

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