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Lisez les avis des autres

Noté 5 sur 5 étoiles

Cannot recommend this company highly enough. Product (sheepskin hot water bottle) is exquisitely made and feels like my childhood teddy bear! The packaging was amazing and the delivery was so quick. L... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I discovered Hyde &Hare earlier this year and have made a few purchases since then. I value this company as the products are of excellent quality and the customer service is superb. I have received q... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to replace worn area rug in bedroom with Hyde and Hare real sheepskin rug (Carmel). Online purchasing easy to navigate, delivery prompt and nice little touches with a card from Hyde and Har... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow what a find! I had been searching high and low for the right sheepskin… and then I happened upon Hyde and Hare - great products at great price. My purchase - a beautiful double step skin arrived w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Fournisseur de peaux et de laine de mouton
  4. Magasin de meubles
  5. Magasin de vêtements

Écrit par l'entreprise

The Home of Natural Fibres At Hyde & Hare, we turn to nature to discover the art of slow living. Drawing on age-old traditions, we celebrate the inherent beauty of natural fibres. We want to help you embrace a sense of calm in stolen moments, quiet evenings and sleepy Sunday mornings, even if you have a busy lifestyle. Founded by Piers Dickinson in 2019, our vision has been rooted in the Scandinavian concept of Hygge. We embrace simple pleasures and seek cosiness and contentment – whether that looks like spending time with loved ones or enjoying a new book in your peaceful sanctuary. "Our promise to you is that our furnishings and furniture are made from the finest sustainable, renewable fibres by skilled makers. We’ve all become more aware over the years of the environmental and health benefits of natural fibres, and they really are the most thoughtful way of bringing quiet luxury to your space."


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(177)

90 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Don't hesitate to buy from this…

Don't hesitate to buy from this company. In my experience their customer service is excellent and the sheep skins are of a quality I have not come across before. Beautifully packaged too.

4 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for your kind recommendation. We’re delighted to hear you were so happy with everything. We really appreciate you taking the time to share your experience. x

Noté 5 sur 5 étoiles

Quality, and luxurious products. Highly recommend!

I ordered one sheepskin cushion from this company about 8 weeks ago and loved it! Since then I ordered another one, a sheepskin rug and two sheepskin seat pads. I can honestly say their products are such good quality, so soft and luxurious. The seat pads are wonderfully resilient and look fab. Also, their customer service is second to none. All round great company, few and far between these days! Would highly recommend!

1 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your kind words. We’re really pleased to hear you’re enjoying the quality of our products and that your experience with us has been such a positive one. We truly appreciate the recommendation. x

Noté 5 sur 5 étoiles

Highly recommended

Fantastic and responsive customer service. Gorgeous high quality rug which came beautifully packaged. Far more personal touch than similar big name retailers, will be buying more from them!

18 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your lovely review. Your support truly means a lot to us, and we look forward to welcoming you back again. x

Noté 5 sur 5 étoiles

Oozes chalet chic

I purchased the sheepskin seat pads in taupe to add to my chalet chic look in my conservatory for winter. They are absolutely gorgeous: so luxurious and look a million dollars. I placed them over thicker cushions, but they are equally good on their own. Beautifully wrapped with tracked delivery. Unfortunately, this was delayed through to an DHL glitch, but Melissa in customer care at H & H kept me up to date. I highly recommend and will purchase from them again. Am lusting after a reindeer skin….

18 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for the lovely review. We’re so pleased you’re enjoying the seat pads and that they worked perfectly for your space.

Thank you as well for your patience with the delivery, and we really appreciate the recommendation. x

Noté 1 sur 5 étoiles

Poor Experience

This company seems to have good products according to other reviews but do not resolve things correctly when things go wrong. Read their other 1 star reviews

8 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

We’re afraid there is no order or customer interaction linked to this review, so it doesn’t appear to be based on a direct experience with us.

That said, we’re sorry for whatever prompted you to leave this feedback and are always open to discussing any genuine concerns if you’d like to get in touch.

Noté 1 sur 5 étoiles

Awful company to deal with

Awful company to deal with, apparently they left a parcel valued at £500 outside my house and took no responsibility for it not being there when I got home. Then they sent me internal emails of them sending smiley faces and laughing about the situation

17 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for sharing your feedback. We’re sorry this has been your experience and apologise on behalf of the carrier for how the delivery was handled. We understand how frustrating this would be, particularly because you weren’t home at the time.

We’d also like to reassure you that customer satisfaction is taken very seriously, and no one made light of the situation. We’re genuinely sorry this was your impression. Our team did try to help and explore possible options, and it’s a shame we couldn’t reach a resolution together. Please do feel free to get in touch at any time.

Noté 5 sur 5 étoiles

Really lovely products and good…

Really lovely products and good customer service - no complaints. V happy. Thanks for my beautiful cushion!

17 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your kind words. We’re really pleased you’re happy with the cushion and your experience with us.

We truly appreciate your support. x

Noté 5 sur 5 étoiles

Beautiful quality products and…

Beautiful quality products and excellent communication throughout. Very happy with how they have enhanced our home. Highly recommended.

16 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for the lovely feedback. We’re so pleased to hear you’re happy with the quality and communication, and that everything has worked so well in your home.

We really appreciate the recommendation. x

Noté 5 sur 5 étoiles

I ordered cream seat pads which arrived…

I ordered cream seat pads which arrived quickly and were beautifully wrapped, however I decided white would look better, so returned them and reordered, return was easy and refund quick, new ones also arrived quickly and I am delighted with the seat pads and customer service. Personally I think they would be better with a bit of filling, I have opened them and done this myself, but then I am quite experienced at making soft furnishings.

15 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for taking the time to share your experience. We’re really pleased to hear the returns and re-order process was smooth and that you’re happy with the seat pads and our service. We appreciate your helpful feedback too and are glad you were able to tailor them to suit your preference. x

Noté 5 sur 5 étoiles

I’ve been checking out Hyde & Hare…

I’ve been checking out Hyde & Hare’s beautiful instagram for quite some time now before making my purchase. I’m delighted to say that the whole customer experience matched my expectations! I bought two sheepskin rugs, one to replicate a little touch of luxury I enjoyed as a child- to have one by my bedside stepping onto the sheepskin each morning, and one for my new garden office chair to warm up chillier mornings. Every touch point was superb: from ordering to communication, delivery, gorgeous sustainable packaging (my cat very much enjoyed playing with the H&H ribbons) and of course the product itself- top quality. Don’t hesitate to support this lovely little business.

27 novembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for taking the time to share this. It means a great deal to hear your experience matched what you’d hoped for, and that the rugs are bringing that touch of comfort both at home and in your new garden office. We are so pleased that everything, from the packaging to the quality, has been just right for you. We look forward to your continued support ❤️

Noté 5 sur 5 étoiles

I am over the moon with my rug

I am over the moon with my rug. I have just been through a big home renovation and have found it very stressful, mainly due to a variety of companies not delivering what they promise. Hyde and Hare are the only company that have provided a high quality item, packaged beautifully, delivered swiftly and on time with great communication. I will definitely buy from them again the quality is really good, would make a lovely present too as the packaging is really premium.

10 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for sharing this. I’m really pleased your rug has brought a bit of joy after such a stressful renovation, and it’s lovely to hear the quality and packaging stood out for you. Knowing our service made things easier at a busy time means a great deal.

We look forward to welcoming you back whenever you’re ready. x

Noté 5 sur 5 étoiles

I haven’t been the easiest customer

I haven’t been the easiest customer. However the Customer Service has been second to none. Thank you Melissa.

Myrug! I just love, love, love it. I am saving it until my new sofa arrives - can’t wait!

I did shop around before taking a chance on an online business. I’m so glad I did. This is just the best!

Now my only problem is talking myself out of buying a sheepskin beanbag. Oh the temptation!

6 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for such a warm and thoughtful review. We're so pleased you’re happy with your rug, and hope it looks perfect once your new sofa is in place. It means a great deal that you took a chance on us after looking around and felt reassured by the experience.

As for that beanbag, it is one of our cosiest pieces, so I completely understand the temptation. x

Noté 5 sur 5 étoiles

AMAZING sheepskin seat pads !!!

Ordered some wonderful sheepskin chair seat pads x6 , they arrived beautifully wrapped !
They are amazing and have finished off our kitchen / diner , I can see they are A star quality x
Thank you so much will order from this company again !

5 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your lovely feedback. It’s wonderful to know they’ve made such a difference to your space.

Happy to welcome you back whenever you’re ready for more. x

Noté 5 sur 5 étoiles

Pure luxury!

I bought 4 sheepskin seat pads from Hyde and Hare. They have just arrived and I am absolutely delighted with them. They are every bit (and probably more) the quality that is described and illustrated on your website. Now trying to think where else I can add a bit of Hyde and Hare magic to my home...!

5 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for sharing such lovely feedback. So pleased the seat pads have exceeded your expectations. It’s wonderful to hear you’re already thinking about where else to add a little more Hyde and Hare magic at home. x

Noté 5 sur 5 étoiles

I am absolutely delighted !

I am absolutely delighted with my first order from Hyde & Hare! It arrived quickly, and the quality is excellent- I shall be ordering another sheepskin rug soon!

3 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your kind words. I’m really glad your first order arrived quickly and that you’re happy with the quality. It’s lovely to hear that another sheepskin rug is already on your mind. ❤️

Noté 5 sur 5 étoiles

I ordered the double sheepskin rug in…

I ordered the double sheepskin rug in cream and after it arrived immediately ordered two matching cushions. The quality is outstanding, really worth putting money into a real rug if you can. The speed of delivery and presentation was also top notch. I will definitely be back to purchase more in time.

4 décembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for sharing this lovely review. I’m so glad the cream rug was just what you were hoping for and that the cushions followed so quickly. It’s great to hear that the quality and presentation stood out for you.

We’ll look forward to welcoming you back when you’re ready for more. x

Noté 5 sur 5 étoiles

Two bespoke hide bean bags…

We asked for two bespoke hide bean bags and Hide & Hare delivered. Superb quality, very professional service with regular updates.
First class business.
Well done.

27 novembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for the kind words. I’m really pleased the bespoke beanbags were just right and that you felt well looked after throughout. It’s wonderful to hear the quality and service stood out for you.

We’d love to work with you again in the future. x

Noté 1 sur 5 étoiles

exchange refund - no response

have been trying to contact this company all day about a return, and keep getting automated messages, and emails that make no sense. I ordered some items, exhanged them and now can not get an answer as to how to return these items. Not great service!

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Double Tibetan Sheepskin Rug - Charcoal

I purchased 2 shearling singles which weren’t suitable returning was a simple way process with great customer service. I exchanged for the Double Tibetan Sheepskin Rug - Charcoal. This sheepskin is absolutely beautiful admired by many including my cat who appears to have claimed ownership 💕 I shall be back for soon💕 And the complimentary hot bot was a cozy bonus.
Thank you Hyde & Hare 💕

15 septembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for sharing your experience. I’m glad the return was nice and easy for you and that the Double Tibetan rug in charcoal has been such a hit at home. It sounds like your cat has excellent taste. The hot water bottle was a little extra treat, so it’s lovely to know it was enjoyed too.

We’ll be very happy to welcome you back again soon. x

Noté 5 sur 5 étoiles

Gorgeous sheepskin

Gorgeous sheepskin that is really warm and luxurious and amazing quality.

14 novembre 2025
Avis spontané
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Réponse de Hyde & Hare

Thank you for your lovely feedback. I’m so pleased to hear you’re enjoying the warmth, feel, and quality of your sheepskin.

We really appreciate you taking the time to share your experience.❤️

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