hyperfi.co.uk Avis 

I bought the Marantz MCR612 which was described as B grade and £170 cheaper than the cheapest elsewhere. It arrived the following day and it looks like new. It was in the original box and packing, and, although this had been opened, everything looked completely untouched. I have now installed it and it all works perfectly. Great service.

I bought the Denon Ceol RCDN10. Product was sold as used but it looks brand new and at an excellent price. Very prompt response to enquiries, arrived very quickly, really well packaged. Overall a 5 star service.

Ordered a Denon Soundbar. Arrived within 2 days, looked brand new to me & no issues with it whatsoever. Very happy.

Just bought a Denon mini hi-fi From hyperfi have to say the packaging was a bit ropey but was sufficient the hi-fi though was in excellent condition so saved a lot of money so would recommend them and will defiantly use again.

Bought a Denon Dab41 system. Enquired about it first. Received a prompt answer which turned out to be accurate once I received the system. A couple of minor cosmetic issues with the system but as expected after the phone call. Very happy with the system and the service and would use again and recommend to others. Have had the system over one week and tried all aspects which work perfectly. Excellent value hifi.

I was slightly concerned when I read some of the other reviews, but the Polk Magnifi soundbar I purchased from Hyperfi was in as new condition. I don’t think it had ever been out of the box. All the instructions and accessories were present and in sealed plastic bags.
The sound bar was easy to set up, it was delivered quickly and at a great price. As far as I’m concerned there isn’t much not to like and I will use Hyperfi again.

Excellent company to deal with, Adam always responds promptly to emails, I could not fault them and would highly recommend.

Very good prices and well laid out web site.
Most of the stock is B grade, which may put some people off, my personal experience of this stock from hifi companies has been good.
I bought a Rotel 1572 CD player and am very happy with it, excellent sound staging, and detail, easy to place instruments in a song, very happy with it.
Also very good service from hyperfi product arrived very speedily. Thank you

Found Denon N10 mini hi-fi on Which? as Best Buy, retailing around £500 from most companies. On sale at Hyperfi at £329.99 + £22 carriage. Wonderful service and next day delivery. I recommend this company.

Purchased a B stock Marantz SR6015. It was despatched within two days and very securely packaged. The unit was in immaculate condition and works perfectly. It came complete with the remote, antennae and room set up microphone and I downloaded the manual online. Perfect. Very happy with the kit and the transaction.

Don't understand all the negative comments that I read, because my experience was excellent received my order within 24 hours plus sales Simon was very helpful regarding my purchase, excellent packaging looks like straight from factory no problems whatsoever.
Item: Polk XT35 Center Monitor
Will be using in the near future for my upgrades

I ordered a B Stock receiver which arrived well packaged, but had an intermittent fault. Hyperfi re[placed the unit without question. Was very impressed with the interaction and the support. Would definitely recommend.

Let's say you paid 500GBP for the item and you paid 30GBP for postage so a total of 530GBP. If you need to return this you must pay the return postage (which is fair unless the item is broken). But HyperFi also keep your original 30GBP postage cost. So your refund will be only 500GBP despite you paying 530GBP.

This is actually illegal in the UK. The DSR (Distance Selling Regulations) successor law the CCR (Consumer Contracts Regulations) section 34-2 clearly states:

"The trader must reimburse any payment for delivery received from the consumer, unless the consumer expressly chose a kind of delivery costing more than the least expensive common and generally acceptable kind of delivery offered by the trader. "

You can google "Consumer Contracts Regulations" and it will be the first hit.

And I chose the only delivery option available. Yet they decided to steal my original postage money. I have contacted Paypal to open a dispute and also contacted trading standards to highlight this behavior. I will not let them get away with that. One way or another, it will be refunded and I will do what I can to prevent this shady company pulling this on other people.

Avoid these guys. HyperFi are a shady company in general, there is no company number on their website and the address on the website when looking at google maps is a completely different shop. They might have cheaper prices on a few things but if something goes wrong it will be more hassle than Amazon etc.

UPDATE 09-03-22
HyperFi offered to refund the postage if I removed this negative review. I declined this offer and initiated legal proceedings against them.

They have as of today refunded the postage costs in full however this is too little too late as I have already paid the court fee to take this issue to court. I will update this review as that proceeds with the eventual outcome. I assume HyperFi are trying to get this review removed because I am getting messages from TrustPilot asking for more information.

UPDATE 17-03-22
Paisley sheriff court has gotten back to me and they have seen that HyperFi has refunded my postage costs. They ordered HyperFi to pay my legal fee of 19GBP as well. So the matter is closed now.

Anyone reading this, if HyperFi do the same to you and keep your original postage cost, you can get your money back via the small claims court (known as simple procedure in Scotland).

Bought a ROTEL CD 11. In original box, un-opened and perfect condition. Delivered promptly. Highly recommend.

Purchased a B stock Denon hifi. Product was in excellent condition (as new). Delivery was within 48 hours. Price was £70 less than competition. Delighted. Would highly recommend Hyperfi.

Just bought a Marantz SR8015.
As per other reviews, box slightly scuffed but solid with no tears.
All inserts, protective bags present, manuals and paperwork in perfect condition.
Couple of hairline scratches on the back of the unit, where the connections are (who cares about that!!), otherwise perfect.
Delivered within 48hrs of ordering.
Totally happy with the purchase and the huge saving!!

Initially, I was a bit concerned about the quality of 'B' stock. I shouldn't have worried. The Marantz M-CR412 that I purchased was in excellent condition (as new). The box was a bit tatty, but that's no problem. Cummunication with Hyper Hifi was exemplary All in all, an excellent deal, and I would recommend them.

i've used Hyperfi previously without issue and again i ordered a Denon DP300f turntable, i'd previously emailed Simon asking advice about this product and received some 'sound' advice. product arrived as described, i struggled to get it to work originally and quick search on YouTube soon my discs spinning
A1 service highly recommended

Can't rate these people highly enough. I couldn't believe the deal they were providing on Denon AVR amps and I was initially worried, but my purchase arrived very fast and in perfect condition. Their communication throughout was first class too.

I was a bit concerned about buying from Hyperfi after reading some of the negative comments. However after having a chat with a chap there, he was very helpful, Bought a Denon AVR X2600H, it arrived when they said it would, I had tracking with Parcel Force, the AVR came in original box with all the accessories still in polythene bags, the amp had no marks and looks brand new, it works brilliantly. very good experience, well done Hyperfi.