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Michele Thompson has been brilliant. She's helped us secure a mortgage offer and navigate staircasing on shared ownership. She stuck with us and guided us when we had significant difficulties with the other party and has always been clear, open and honest. Great firm since we first used them 4 years ago, and Michelle has been a star.

We had a fantastic experience with IMH, especially thanks to Izzie Malia, who guided us through our remortgage. She reached out ahead of time before our fixed rate ended, gave us everything we needed to prepare, and arranged our consultation without any hassle.

Throughout the whole process, Izzie was professional, friendly, and incredibly knowledgeable. She made a complicated and often overwhelming task feel simple and stress‑free. The service really was exceptional, and I’d recommend IMH — and Izzie — to anyone.

Thank you, Izzie, for your patience, clarity, and support. You made the entire journey smooth from start to finish.

Deepa Joshi is a legend! What could have been a long, boring drawn out process was made a breeze thanks to her candor and friendliness. Nothing was too much trouble and she remained enthusiastic throughout the entire process. Cannot recommend them enough.

This is the second time I've used IMH for our mortgage, and once again they have been great to deal with.

A special thank you to Deepa, who has been our mortgage broker on both occasions. She is incredibly knowledgeable, professional, and responsive, and she made the entire process feel straightforward and stress-free. Deepa took the time to understand our circumstances, explained everything clearly, and was always available to answer any questions we had.

Deepa's expertise and attention to detail made everything run smoothly from start to finish.

I wouldn't hesitate to recommend IMH, and especially Deepa, to anyone looking for mortgage advice and support. Thank you again for all your help—we look forward to working with you in the future.

I received a fantastic service from Jordan. He is very knowledgeable, professional and shows attentation to the details. He demonstrates that he understands the needs and requirements of customers.

Kind regards
Femi

This was our first time remortgaging and had zero idea on what to expect. Having taken out a renewal membership we are lucky to have IMH with us for the future. Although there was a small technical error meaning our renewal date had disappeared from the system (Covid times were hard), once contacted, they pulled out all the stops to get things sorted in a small window. We had Victoria helping us for both renewal and protection. We couldn’t have asked for any more, her knowledge, friendliness and honesty for our needs were brilliant and personable. Victoria took away all of our apprehension and dread of searching, coming back to us with a simple package- all we had to do was say yes and the rest is taken care of, it is such a relief. I am happy to have taken out the membership and have no concerns or reservations when it comes to remortgaging again with IMH, worth every penny.

3rd time of using IMH and as usual they’ve made remortgaging a very stress free experience. Lovely friendly people - feels like chatting things over with a friend! Big shout out to Tia. Hope you enjoyed the footy!

IMH contacted me in a timely manner to remortgage, having arranged a previous mortgage through them. In our appointments, we have had friendly, professional & efficient service, and they have done the hard work finding the best options. A smooth, straightforward experience- thank you to Connor and Izzy.

I was impressed by Jordan Bain. He is very thorough and has a great ability to explain and communicate things in a simple and understandable way.

I would definitely recommend IMH and we will continue to use their services in the future.

Lifetime member. Great customers' service every time.

We have recently remortgaged due to our fixed term mortgage being up for renewal, with the help, advice and support from Isobel Santos-Graney at IMH. We are so impressed and grateful for Isobel guiding us through this process from start to finish, assessing our financial needs and what works best for us, offering honest advice about new mortgage deals and policies which helped us secure a mortgage which works for us and secure policies with extra security, which works even better for us now our family has grown, without being pushy in any way. We honestly cannot rate Isobel and IMH highly enough. The process from start to finish has been fantastic and we just wanted to say thank you.

We have now had 3 mortages through IMH. Michelle thompson was great, she listend and explained everytjing very well told us the options we had the best route to take and also offered didferent packages that would cover us for any problems we coukd face in the future.

Highly recommend and look forward to the next meeting in 3 years time.

Thanks agaim IMH and michelle 5 stars

We had Jordan Baine as our mortgage advisor and he was extremely helpful, knowledgeable and polite. He really listened to what we needed from our mortgage and tailored everything to suit our specific needs.

He was fantastic. Thank you Jordan!

Mykola has been excellent with our first ever mortgage renewal. From the first call he was clear, knowledgable and able to answer our many questions. We felt supported throughout and couldn’t recommend Mykola or IMH more.

I have just sorted my new Morgage plan with Ebony who was so helpful and explained everything thoroughly.
I am very pleased with the service I get from the company in particular was very impressed with how Ebony sorted everything for me
Thank you

This is our second time with Nathan helping us with our mortgage.
Nathan has helped us once again through IMH. He has been nothing but friendly, knowledgeable and helpful in keeping us updated through every step of the process. Nothing ever seemed too much trouble and he was happy to always explain and talk through any areas as needed. Would highly recommend IMH, and thank you again to Nathan!

We recently had the most amazing experience renewing our mortgage. Our advisor, Giles, went above and beyond for us. He made us feel secure and confident in our decisions and guided us into making the correct choices for us as a family. We really appreciate you. Thankyou

Michelle has been incredibly helpful advisor for our mortgage. With our HTB loan + mortgage we had quite a few options to consider. She was able to run us through the different choices to find one that fit best; going well over time to help us. She was very knowledgeable with great communication. We have come away with a much better plan and rate than I expected going in.

Maria was extremely knowledgeable, friendly and helpful. Making a potentially stressful situation very easy!

Joanne was fantastic from start to finish, explained everything in a professional manner