What an incredible team, from the initial enquiry to completion, the response times and support have been excellent. The quality of workmanship for the received awards was also great and we cant wait... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I purchased the L656 Conquerors Challenge Silver Plated Cup with lid. I had some queries regarding engraving prior to purchase and found the staff very helpful. I was delighted with both the service a... Voir plus
L'entreprise a répondu
From ordering the trophy which I selected and the engraving on it. The process was easy on line. The price of the trophy was resemble compared to others who were selling the exact same item. The feedb... Voir plus
L'entreprise a répondu
Fantastic product, arrived on time and packaged very well in order to ensure no damage in transit. Will be using again for sure
L'entreprise a répondu
À propos de l'entreprise
- Magasin de trophées
- aussi dans
- Fournisseur de cadeaux d'entreprise
- Graveur de verre
- Magasin d'articles de football
Écrit par l'entreprise
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Coordonnées de contact
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Royaume-Uni
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An excellent trophy
An excellent trophy with accurate well presented engraving . A good selection of trophies. Easy to select and create designs. Helpful staff for questions. Speedy delivery .
15 août 2026
Réponse de Impact Trophies & Medals
Dear Steve, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Valerie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Kingsley, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Krissie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Very efficient service/ high quality
Very efficient service! We are very pleased with the quality of the medals vis à vis price too. I would highly recommend
12 août 2026
Réponse de Impact Trophies & Medals
Dear Nicky, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing quality and great customer experience
Amazing quality for the price I paid, extremely good value and quick dispatch. Fantastic company, well done team!
4 août 2026
Réponse de Impact Trophies & Medals
Dear Charlotte, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Very easy process of ordering &…
Very easy process of ordering & delivery. Items as described & great value .
10 août 2026
Réponse de Impact Trophies & Medals
Dear Angela, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Arthur, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Michael, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Mo, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent delivery time and a good…
Excellent delivery time and a good price ,
Good communication as one of my items was unavailable a more expensive item offered at no extra expense
27 juillet 2026
Réponse de Impact Trophies & Medals
Dear Janet, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Joanne, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Stanislav, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great products and communications
Great products and communications
Arrived very quickly
My daughter loved her graduation trophy
Thankyou
13 juillet 2026
Réponse de Impact Trophies & Medals
Dear Tracey, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Trophies were perfect!
Trophies were perfect!
Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email.
Thanks again I’ll be back again for sure
20 juillet 2026
Réponse de Impact Trophies & Medals
Dear Cillian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Original gift
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come.
Neatly presented in a good quality box.
Pleased with my purchase and quick delivery.
16 juillet 2026
Réponse de Impact Trophies & Medals
Dear Pauline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear William, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
I’d give 0 if I could
I’d give 0 if I could
Arrived just glass with some stickers to build my own trophies quality poor I can’t even use them I’d look stupid
Please contact me impact before not only social media pictures but national
28 juillet 2026
Avis spontané
Réponse de Impact Trophies & Medals
Dear Mr Dearlove , we would hate for you to look stupid for not having read the ‘self-assembly’ instructions which are clearly stated on our website and for you having ticked the self-assembly box at checkout of your own free will . We are surprised you did not contact us directly rather than displaying your inattentiveness on Trustpilot where your 1* review is somewhat at odds with our 4.9* rating.
We value all of our clients and would be happy to discuss your issue , starting with how you failed to include engraving which our team then dealt with for you , your subsequent e-mail using defamatory language and demanding a full refund and threatening to post negative comments on social media unless we acquiesced , although this is not a good start for a constructive dialogue we will do our best. Kind regards, Customer Services.
Really pleased with our Wooden Award.
Really pleased with our Wooden Award.
The print-work came out even better than I hoped and the help offered in adjusting the design was brilliant!
27 juin 2026
Réponse de Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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