Have used this company previously for personal trophies for our bowls club winners and runners-up. 36 trophies all individually and personally engraved. Easy to use the online ordering system and w... Voir plus
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Lisez les avis des autres
Well, what an excellent service from start to finish. Very helpful, informative and the trophies that arrived were just perfect !! Nice quality, great value and fast delivery too !!
L'entreprise a répondu
What an incredible team, from the initial enquiry to completion, the response times and support have been excellent. The quality of workmanship for the received awards was also great and we cant wait... Voir plus
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I purchased the L656 Conquerors Challenge Silver Plated Cup with lid. I had some queries regarding engraving prior to purchase and found the staff very helpful. I was delighted with both the service a... Voir plus
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À propos de l'entreprise
- Magasin de trophées
- aussi dans
- Fournisseur de cadeaux d'entreprise
- Graveur de verre
- Magasin d'articles de football
Écrit par l'entreprise
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Coordonnées de contact
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Royaume-Uni
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Trophies were perfect!
Trophies were perfect!
Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email.
Thanks again I’ll be back again for sure
20 juillet 2026
Réponse de Impact Trophies & Medals
Dear Cillian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Original gift
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come.
Neatly presented in a good quality box.
Pleased with my purchase and quick delivery.
16 juillet 2026
Réponse de Impact Trophies & Medals
Dear Pauline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear William, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
I’d give 0 if I could
I’d give 0 if I could
Arrived just glass with some stickers to build my own trophies quality poor I can’t even use them I’d look stupid
Please contact me impact before not only social media pictures but national
28 juillet 2026
Avis spontané
Réponse de Impact Trophies & Medals
Dear Mr Dearlove , we would hate for you to look stupid for not having read the ‘self-assembly’ instructions which are clearly stated on our website and for you having ticked the self-assembly box at checkout of your own free will . We are surprised you did not contact us directly rather than displaying your inattentiveness on Trustpilot where your 1* review is somewhat at odds with our 4.9* rating.
We value all of our clients and would be happy to discuss your issue , starting with how you failed to include engraving which our team then dealt with for you , your subsequent e-mail using defamatory language and demanding a full refund and threatening to post negative comments on social media unless we acquiesced , although this is not a good start for a constructive dialogue we will do our best. Kind regards, Customer Services.
Really pleased with our Wooden Award.
Really pleased with our Wooden Award.
The print-work came out even better than I hoped and the help offered in adjusting the design was brilliant!
27 juin 2026
Réponse de Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing company
Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND was also given spare stickers and felt in case it falls off. Couldn't be more pleased with my order, looking forward to ordering from them again.
22 juillet 2026
Avis spontané
Réponse de Impact Trophies & Medals
Dear Customer, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Cheryl, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent Service
Excellent Service. This is the 4th year we have used Impact Trophies. extremely helpful staff and prompt delivery.
28 juin 2026
Réponse de Impact Trophies & Medals
Dear Keith, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Excellent customer service
Excellent customer service, lots of help getting the custom design just right. Outstanding quality product.
26 juin 2026
Réponse de Impact Trophies & Medals
Dear 'Colin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Réponse de Impact Trophies & Medals
Dear Derek, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Primary School Leavers Awards.
The trophies arrived in time and are of expected quality. However, I did find it a little odd that the plaques were not on any of the trophies and we had to stick them on ourselves. This is not something we have had to do in previous years. Not a huge thing, but time consuming all on the same and the reason for my 4 star rating and not 5 stars as in previous years.
23 juin 2026
Réponse de Impact Trophies & Medals
Dear Gemma, Thank you for your review. The award you purchased is for self-assmbly and this is stated on the website. I am sorry you were disappointed but glad you were happy with the trophies. Kind regards, Customer Services
Great service
13 juin 2026
Réponse de Impact Trophies & Medals
Dear Ian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Got it wrong but rescued the situation
Managed to send the trophies to the wrong person. When advised trophies had not arrived, they investigated and discovered they'd sent to wrong person. They quickly created and dispatched new versions. Product fine for the price.
23 juin 2026
Réponse de Impact Trophies & Medals
Dear Mike, Thank you for your review. I am glad that we were able to rectify the error with dispatch and we hope you are now satified with your order. Kind regards, Customer Services.
Beautiful Craftsmanship
The trophy has come out perfectly and we are very excited to present it to the winner of our competition. The gold colour added to the engraving really gives it a professional feel.
18 juin 2026
Réponse de Impact Trophies & Medals
Dear Tamara, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Réponse de Impact Trophies & Medals
Dear Martyn, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fantastic trophy company
Bev was extremely helpful and all trophies (of which there were 100s) were delivered on time, fully constructed and accurate.
17 juin 2026
Loved the personalised medals!
Loved the personalised medals!
I ordered some medals for my walking netball team. They were great value for money, I loved the option to personalise them with our (newly created) logo stickers. The team were super helpful providing me options to choose from and despite having a fairly quick turnaround, I received in plenty of time. The team all loved the medals and I would highly recommend! Thank you!
17 juin 2026
Fandabbydozee!
Did what it said on the tin! Great quality and arrived on time. Nice and easy all the way through.
11 juin 2026
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