As I've always experienced...same great fast delivery of quality items....bag,sw motech, arrived in time for my trip and excellent quality. Infinity can always be relied upon in my experience. Cheers... Voir plus
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Lisez les avis des autres
"Sent the wrong size. Haven't heard back since messaging same day regarding sending the right size. 3rd day going and no response. Will be disputing this payment. Really rubbish service" This was m... Voir plus
L'entreprise a répondu
Visited the York store for a camera and a couple of other things. Staff were once again friendly and helpful. Wasn't sure the camera would fit, but they said take it and we'll refund if it doesn't. Re... Voir plus
L'entreprise a répondu
I bought a SCHUBERTH C5 for a birthday present which arrived on time but the delivery driver didn’t leave it in the safe place I requested, it was left on my FRONT DOOR STEP. I had to leave work and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are Infinity Motorcycles, one of the UK’s biggest stockists of Motorcycle Helmets, Clothing, and Accessories since 1999. Born from a humble retail store in Clapham, and founded by two veterans of the UK motorcycle trade, we have served motorcycle riders, new and returning, for over 20 years in our 16 outlets across the UK – from London and Surrey to Glasgow and Belfast, and our bustling online store – stocking over a hundred premium brands and over 10,000+ motorcycle products, shipping to anywhere in the UK and most countries worldwide. We are a proper brick-and-mortar business, and the heart of our company comes from our customer service. We strive to provide professional, first-hand advice to everyone that walks through our doors, and our staff are some of the friendliest, most knowledgeable, and longest-serving in the industry. We’re happy to answer any question you may have, whether it’s about one of our many motorcycle brands including Shoei, Arai, Rukka, Alpinestars, or Motogirl, how a particular helmet fits, or how a specific garment works. We’re here to help!
Coordonnées de contact
1 Lawrence Way, GU15 3DL, Camberley, Royaume-Uni
- 01276538074
- info@infinitymotorcycles.com
- www.infinitymotorcycles.com
4,3
Excellent
656 avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Quick response and delivery
30 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Peter,
Thank you for your 5-star review!
We are glad to hear that you are happy with the speed of our response and your delivery.
Thanks,
Hayley
Easy ordering and very fast delivery
Easy ordering and very fast delivery. Unfortunately the trousers I ordered are a little tighter than expected even though I already have from the same manufacturer so assumed medium would be ok. Oh well. Such is life
30 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Peter,
Thank you so much for your 5-star review!
We are glad to hear that you are happy with the ordering process and the speed of your delivery.
Thanks,
Hayley
Réponse de Infinity Motorcycles
Hi,
Thank you so much for your 5-star review!
We are glad to hear that you have had a good experience with us and that you are happy with our deals.
Thanks,
Hayley
Réponse de Infinity Motorcycles
Hi,
Thank you for your 5-star review!
We are glad to hear you are happy with the speed of your delivery and its packaging.
Kind regards,
Hayley
Watford Infinity
Excellent customer service.
The opening hours for this place are excellent
Also very happy with my purchase
25 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Darren,
Thank you so much for your 5-star review!
We are glad to hear that you are happy with the customer service you received from our Watford team.
I will pass this on to our Watford team.
Kind regards,
Hayley
Great selection and offers
Great selection and offers. Always quick delivery, if ordering online, and kept well informed of items arriving. In-store staff at Belfast really helpful and friendly. Nothing is too much trouble for them.
25 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi JJ,
Thank you so much for your amazing 5-star review!
We are pleased to hear that you are happy with your Online shopping experience with us as well as in our Belfast store.
I will pass this on to our Belfast team.
Thanks,
Hayley
Excellent service matching 5* kit.
Ordered new Rukka trousers to replace my 15 yr old pair but could not get to a store due to work commitments. Ordered online .. easy to pay etc and updated by E mail regarding delivery which was quick and efficient. Arrived all wrapped and boxed with easy to follow paperwork should there be a return issue. There wasn't and I am very pleased with Infinity.
26 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Nigel,
Thank you so much for your amazing 5-star review!
We are pleased to hear that you are happy with the speed and efficiency of your order.
We hope to see you again soon.
Thanks,
Hayley
Réponse de Infinity Motorcycles
Hi Mike,
Thank you so much for your 5-star review!
We are pleased to hear that you are happy with the speed of the service you received.
Thanks,
Hayley
Really pleased with the service
Really pleased with the service, fantastic delivery service. Thankyou
29 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Darren,
Thank you so much for your 5-star review!
We are pleased to hear that you are happy with the service you received.
Thanks,
Hayley
No tracking information, no delivery
No tracking information, DPD state they have not yet received the parcel and no update from Infinity as to when I can expect delivery. Yet they still send me an email asking how they did when goods not yet received. What else could I put?
28 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Chris,
We are sorry that this has happened to your order.
After informing our logistics team about this, we can see that we had to order your item from our supplier. Unfortunately, there was a delay in their shipment, but as soon as we receive it, it will be immediately shipped to you.
We apologise for any inconvenience that this may have caused.
If you would like to discuss your experience further, please email info@infinitymotorcycles.com.
Kind regards,
Hayley
For once I feel important as a customer
For once I feel important as a customer. This company is not just THE BEST MOTORCYCLE Co. They're the best online Co I've dealt with. 1st class products, great prices and absolutely smazing service.
27 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Tony,
Thank you so much for your amazing 5-star review!
We are glad to hear that you are happy with the experience you have been having with us and that you are pleased with our products and prices.
We hope to see you again soon.
Thanks,
Hayley
Great service from Yeovil branch
Great service from Yeovil branch. Chased down my missing click and collect boots. Also rectified a helmet matter . No quibble at all. Very helpful. Recommend Yeovil branch highly.
24 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Graham,
Thank you so much for your amazing 5-star review!
We are glad to hear that you enjoyed your experience when shopping in our Yeovil store and that they were able to help you with an issue with your click-and-collect and helmet.
Thanks,
Hayley
Ordered an alpinestars jacket at 10pm…
Ordered an alpinestars jacket at 10pm on saturday and it arrived 8am on Monday. Very very quick delivery and service. All previous orders have been the same so I always used InfinityMotorcycles. Thank you!!!
25 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Daniel,
Thank you so much for your amazing 5-star review!
We are glad to hear that you are happy with the quick delivery of your new Alpinestars jacket.
Thanks,
Hayley
Used the filter to select helmets and…
Used the filter to select helmets and size(L).
Trawled through a number of options but the first choice wasn't available in the size I selected in the filter.
Second choice wasn't available in the size I selected in the filter.
Third choice wasn't available in the size I selected in the filter.
Fourth choice was available, read the reviews which were exactly the same reviews as the same manufacturer but different model of helmet I looked at previously.
This renders the review information useless.
Have acknowledged these warning signs and moved on.
26 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi,
Thank you for bringing this to our attention.
We apologise that you have been having this error with our website.
I have informed our website team about this, and we will be looking into this error.
We appreciate your feedback.
Thanks,
Hayley
Ordered XA14 via web with £20 voucher
Ordered XA14 via web with £20 voucher, got it was basically £25.
23 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi,
Thank you for your 5-star review!
We are glad to hear that you are happy with the price you were able to get for your new XA14 with your voucher.
Kind regards,
Hayley
Poor website algorithms saved by great…
Poor website algorithms saved by great customer service. Order placed and goods recieved promptly
19 juin 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Simon,
Thank you for your 5-star review!
We are glad to hear that you are happy with the customer service you received and the speed of your delivery.
We apologise for the issues you were having with our website. Our website team have been informed.
We appreciate your feedback.
Thanks,
Hayley
I really enjoyed the day😀
I really enjoyed the day, the instructor was very helpful and clear with all instructions and explaining all rules about motorbike riding.
Thank you
⭐️⭐️⭐️⭐️⭐️
19 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Herman,
Thank you for taking the time to leave a review; however, we believe that you meant to review a different company.
We do not currently offer any motorcycle training.
Kind regards,
Hayley
Réponse de Infinity Motorcycles
Hi Mark,
Thank you for your 5-star review!
We are glad to hear that you are happy with the fast delivery of your new back protector.
Thanks,
Hayley
Great price very fast delivery no…
Great price very fast delivery no hassle would recommend this company
24 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Geoff,
Thank you for your 5-star review!
We are glad to hear that you are happy with the price and fast delivery of your order.
Thanks,
Hayley
Alex was super helpful in answering my…
Alex was super helpful in answering my query about my air vest. He is a credit to your company. The most excellent service. Well done and thank you!
23 juillet 2026
Avis spontané
Réponse de Infinity Motorcycles
Hi Robert,
Thank you so much for your 5-star review!
We are glad to hear that you had a good experience when shopping with us and that Alex was able to help you with your query.
I will pass this on to him.
Thanks,
Hayley
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