Totally professional organisation left me with a lot of confidence in the high standard of work, that was completed surprisingly quickly considering the amount of damage caused by the incident. They... Voir plus
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Dropped car off for body work repairs following a very efficient in person quotation. Car is now like new. Difficult colour to match but so well done. Finished early and efficiently communicated this... Voir plus
just had our car delivered after an extensive repair after a lorry went in to our stationary car. it looks like a new car, its immaculate, so pleased. the whole experience with IRG has been very pos... Voir plus
Excellent car repairers . Fantastic paint work .Helpful, polite . Open till 6pm . Best I’ve seen for insurance work having only had this one major accident. Thank-you so much for being there for me w... Voir plus
À propos de l'entreprise
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Service de restauration d'automobiles
- Garage automobile
- Atelier de réparation pour poids lourds
- Prestataire spécialisé dans l'équilibrage des roues
Écrit par l'entreprise
iRG Repair Group is an independent network of vehicle accident repair centres and bodyshops serving customers across South Wales and Herefordshire. Our locations are in Cardiff, Pontypridd, Merthyr Tydfil, Bridgend, Newport and Hereford. Reviews on this Trustpilot profile may relate to customer experiences at any of these six iRG repair centres. We repair accident-damaged cars, vans and light commercial vehicles for private motorists, insurance companies, fleet operators and business customers. From minor dents, scratches and paint damage to extensive body and structural repairs, our trained technicians use modern equipment and approved repair methods to restore vehicles safely and professionally. Our Cardiff centre is approved for Stellantis brands—including Abarth, Alfa Romeo, Citroën, DS Automobiles, Fiat, Fiat Professional, Jeep, Leapmotor, Peugeot and Vauxhall—as well as BYD and Volkswagen Group vehicles. Hereford is approved for Ford and BYD repairs, while Merthyr Tydfil is a Nissan-approved accident repair centre. Bridgend is an NFU Mutual Select Repairer, and Pontypridd specialises in accident and body repairs for vans and light commercial vehicles. Services available across our network include vehicle accident and body repairs, insurance repairs, diagnostics, aluminium and fibreglass repairs, four-wheel alignment, tyre replacement, alloy wheel refurbishment, glass replacement and express same-day repairs. Available services and manufacturer approvals vary by location. Our teams aim to make the repair process as straightforward as possible, keeping customers informed from the initial assessment through to completion. If you leave a review, please mention whether you visited iRG Cardiff, Pontypridd, Merthyr Tydfil, Bridgend, Newport or Hereford so we can recognise the correct team and respond appropriately.
Coordonnées de contact
Whittle Road, Cardiff, CF11 8AT, Royaume-Uni
- 03332 005817
- info@i-r-g.co.uk
- www.innovativerepairgroup.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Professional, efficient, great repair.
Repair was completed in two weeks. I was contacted very quickly after starting my claim. The team was efficient and professional. The loan car was clean and well looked after. Great job. Thank you.
Helpful communication and updates
Helpful communication and updates. Finished repair looks great
First class service
iRG had my car for repair following a motor accident. As agreed, they collected it from me. I had to ring to confirm that the work was completed as the message I had received from the insurers was unclear, and Jamie was extremely helpful. I arranged to collect the vehicle from them, and they were very accomodating when I had to reschedule.
I am more than pleased with the work that they have done. A first class service all round; thank you.
Friendly staff
Friendly staff, great communication. Car fixed quickly and very clean.
Quality Service
Great service and professionalism. Top work done on my dad’s vehicle.
Excellent Repairs
The repair work has been excellent! I was also called once the initial assessment and replacement parts were ordered too, to give an update of when it was likely to be fixed.
Car was cleaned inside and out - which was an appreciative extra bonus!
Only criticism was that it took nearly a week longer than what they estimated, but you could clearly see they was busy and had alot of jobs to get through.
Overall, great experience, thanks!
Thoroughly delighted with IRG Pontypridd.
I am thoroughly delighted with the service I have received from IRG in Pontypridd. My car was collected from my home and taken to IRG in Pontypridd for the repairs to be carried out. The repairs were completed to a fantastic standard. The car was also delivered back to my home after me not being able to drive due to the car accident. The staff were so helpful. 100% happy customer. Thank you so much.
Really please with the work that has…
Really please with the work that has happened on my car! The service provided was Brillant with no issues, all staff happy with all inquiries
The repair is perfect
The repair is perfect, fixed an issue I had on collection by the next day - also giving me a courtesy car to use while the final repair was getting sorted.
Jemma was helpful and friendly
Jemma was helpful and friendly. Service was efficient.
Great service
Great service, took my car away next working day, repaired, valeted and ready within a week updated in the Insurance App looks as good as new
I'm so pleased with the standard of…
I'm so pleased with the standard of repair. You wouldn't know that any damage had occurred.
Communication was good and given regular updates.
I would definitely recommend.
Great Service
Fast, Prompt & Professional service. From collection to delivery, the team did a great job.
IRG Cardiff
Very good customer service and repaired the issues in no time would definitely recommend
Excellent customer service
Excellent customer service. Everything was explained really well and the timings were spot on.
Quick and helpful team
The guys at IRG Hereford were spectacular
The guys at IRG Hereford were spectacular. Repair work done to vehicle it A1. And I’d like to shout out Mike who I was dealing with there. Absolutely top guy
Great company very efficient and great…
Great company very efficient and great staff
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