Super fast delivery. Fab item as described...Albeit slightly confusing! In the small print, it advises an item will be sent by post. Yet I still received emails with voucher codes asking me to registe... Voir plus

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I have purchased a couple of experiences to give as Christmas presents so I will come back to review after they are redeemed. In the meantime I’d like to say how impressed I have been on the customer... Voir plus
L'entreprise a répondu
This is a gift for my Grandsons 16th Birthday! It was easy to book & I'm grateful for the discount! Hiwever-my voucher has not yet arrived & it's his bday tomorrow-PLEASE HELP!! Julie 😊
L'entreprise a répondu
I'm extremely stressed finding out that I have to make my own bookings all you've done is take my money and arranged nothing at all it's not the service I fought I was paying for. the bookings may run... Voir plus
À propos de l'entreprise
À propos de Into The Blue
Écrit par l'entreprise
Whether you’re searching for the perfect birthday surprise, a unique anniversary gift, or a last-minute present that still feels thoughtful, our instant gift vouchers make giving effortless. With options ranging from supercar driving and flying lessons to spa days, afternoon teas and family activities, there truly is something for everyone.
Established for over 25 years, Into The Blue is proud to be one of the UK’s most trusted experience providers. We work closely with carefully selected venues and professional partners to ensure every experience meets high standards of quality, safety and enjoyment.
Our friendly UK-based team is always on hand to help with recommendations, bookings and any questions along the way, making the whole process simple and effortless.
At Into The Blue, we believe memories make the best gifts, and we’re here to help you create them.
Coordonnées de contact
4-9 Brewery Row , AL9 5AD, Hatfield , Royaume-Uni
- 0800 817 4950
- customerservices@intotheblue.co.uk
- www.intotheblue.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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its a pain to do
I'm extremely stressed out as you have not made any bookings for me …
I'm extremely stressed finding out that I have to make my own bookings all you've done is take my money and arranged nothing at all it's not the service I fought I was paying for. the bookings may run outs now and I may not get what I originally booked thanks guys unacceptable. what you should do is make the booking and secure my place
Gift for my Grandsons 16th Birthday
This is a gift for my Grandsons 16th Birthday! It was easy to book & I'm grateful for the discount!
Hiwever-my voucher has not yet arrived & it's his bday tomorrow-PLEASE HELP!!
Julie 😊

Réponse de Into The Blue
Read the small print!
Super fast delivery. Fab item as described...Albeit slightly confusing! In the small print, it advises an item will be sent by post. Yet I still received emails with voucher codes asking me to register voucher before using. I appreciate they are automated, but these general emails could also state to refer to original item information. Also the name on the parcel was not my name or email address on the paperwork inside the parcel. It appears an into the blue employee changed it to their name and email, for what reason or benefit I do not know. I didnt receive any postal notifications, im guessing due to this reason? Makes delivery a little confusing as nobody knew who the parcel was for and nearly refused it. The delivery driver was persistent about the address being correct. Item was opened and luckily my phone number was listed and reception called me to confirm if I was expecting a delivery
Was so easy to book online
Was so easy to book online. They provide you with a thorough description of the event and my e voucher came through really quick. Looking forward to going asap

Réponse de Into The Blue
Happy to purchase
So far, and my Experience gift hasn't been delivered yet, the website was easy to navigate and I purchased my gift with no problem. I had a couple of quick questions regarding the Experience prior to purchase and I phoned the helpline. The operator was extremely informative and answered my questions. Looking forward to receiving my gift for my partner for Christmas.

Réponse de Into The Blue
Exactly what I want
Exactly what I want, within a decent distance and a good discount code.

Réponse de Into The Blue
Discount codes offered but not accepted
I've been trying to book a cookery experience. I was offered a discount code if I provided proof of being over 60. I did so, received the code but it wasn't accepted. Two other discount codes were offered: OCTOBER20 and 15OFF but neither of these worked.
I tried seaching the "Help" section but nothing worked.
Its frustrating and disappointing.
I still haven't placed the order.

Réponse de Into The Blue
Great Choice of Experiences and a Seamless Purchase Process
I recently purchased an experience gift from Into The Blue for a friend's birthday and was very impressed with the whole process. There was a fantastic range of experiences to choose from, making it easy to find something suitable and unique. The website was straightforward to navigate, and the ordering process was quick and hassle-free. Overall, it was a great experience from start to finish, and I would happily use Into The Blue again for future gifts.

Réponse de Into The Blue
Site was easy to navigate the evoucher…
Site was easy to navigate the evoucher and venue instructions arrived very quickly considering I ordered it on a Sunday.

Réponse de Into The Blue
Gift experience voucher arrived…
Gift experience voucher arrived promptly. Xmas gift so can't advise if any problems occur redeeming it.

Réponse de Into The Blue
Great Customer Service and flexibility…
Great Customer Service and flexibility when I needed to change my voucher experience due to a long standing injury.
Brilliant service.

Réponse de Into The Blue
5 star service so far..
I have purchased a couple of experiences to give as Christmas presents so I will come back to review after they are redeemed. In the meantime I’d like to say how impressed I have been on the customer service who contacted me to check I hadn’t double booked by mistake! This gave great reassuring confidence in this company. I am very grateful to have received the physical gift vouchers promptly and am impressed with the quality of presentation. Perfectly suitable for tangible gift giving. Very excited for the forthcoming experiences based on some fantastic reviews! Thank you into the blue

Réponse de Into The Blue

Réponse de Into The Blue
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