The International Paintball Group Avis 

424
TrustScore 1 sur 5

1,1

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Noté 1 sur 5 étoiles

SCAMMERS!!! STAY AWAY Act like they are giving you a deal, when infact it's the same price for everyone, everyday (illegal) also thinks there female staff should dress sexy like Laura Croft (sexies... Voir plus

Noté 1 sur 5 étoiles

Extremely misleading!!!! This company is to be avoided at all costs. Sketchy terms and conditions, misleading offers, tons of lies about their services, extra charges for refunds and additional f... Voir plus

Noté 1 sur 5 étoiles

Bought 40 tickets from a salesman in a shopping center - "these are my last ones then we can go home" - thought it was dodgy when they were still there selling to over people half an hour later! When... Voir plus

Noté 1 sur 5 étoiles

Exploit young people and don’t pay them. Don’t support this modern day slavery. They also lie about availability of tickets and discounts which is illegal. The owner also comes across as a tota... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de paintball
  2. Magasin d'articles de loisirs

Informations provenant de diverses sources externes

We have extensive experience in promoting quality paintball centres to customers, with thousands of people playing paintball every week. We aim to introduce the thrilling, high voltage action of paintball to the lives of as many people around the world as possible. With International Paintball Group your safety, value for money and need for adrenaline-pumping action are in safe hands.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

424 avis

5 étoiles
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2 étoiles
1 étoile

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Tous les avis

(424)

1 avis reçu au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Scam

Scam. Watch Joe Lycett. Lied about discounts. Spoke to the paintball centre. Book direct the sites give better deals direct with having to pay these con artist middle men. Hopefully trading standards will take them out shortly

30 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS!!

SCAMMERS!!! STAY AWAY

Act like they are giving you a deal, when infact it's the same price for everyone, everyday (illegal) also thinks there female staff should dress sexy like Laura Croft (sexiest) also even though they give you shifts, uniform and basically act like your boss, the workers are classed as self employed working on commissions, so no minimum wage (c**ts)

30 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Never use this company

1. Search this on YouTube:

Joe Lycett CONFRONTS Paintball Company for BANNED Selling Practices

2. Then never ever use this company or subsidiaries.

29 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

modern slavery business

Exploit young people and don’t pay them. Don’t support this modern day slavery.

They also lie about availability of tickets and discounts which is illegal.

The owner also comes across as a total sexual predator (watch secret filming from channel 4...) so yeah, avoid theses pieces of waste eh.

29 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Scammers Stay Away!

Scammers Stay Away!
I also have bought 40 tickets, but was not told when buying the tickets about having to pay the £9.99 per person on booking, steer clear of these scammers. Refused refund. You have been warned DO NOT USE THIS COMPANY!

11 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Extremely misleading!!!!

Extremely misleading!!!!

This company is to be avoided at all costs. Sketchy terms and conditions, misleading offers, tons of lies about their services, extra charges for refunds and additional fees if you want you money back.

This company is absolutely disgraceful and preys upon people who don't know any better. Their accounts are offshore and don't think they'll treat you right, do not deal with them!

23 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

I cant give 0 star review as there…

I cant give 0 star review as there isn't an option to do so. I have tried to get a refund, sent countless emails well within the 14 days. NO REPLY AT ALL FROM IPG, DO NOT USE THE SCAM COMPANY, I had to ask for a refund due to serious illness and need the money back. I am going to try my bank and see if they can help me. I HAVE NEVER IN MY LIFE BOUGHT ANYTHING FROM SUCH A TERRIBLE MONEY ROBBING COMPANY !! IF I HAVE TO TAKE THEM TO COURT THAT IS WHAT I WILL DO !!

17 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Scammers steer clear!

I also have bought 40 tickets, but was not told when buying the tickets about having to pay the £9.99 per person on booking, steer clear of these scammers. Refused refund. I was also I was asked to pay direct into the agents personal bank account!? I should of known it was a scam then. You have been warned DO NOT USE THIS COMPANY!

EDITED after reply,
So confirmed its a scam as you have admitted was a miscommunication which is my point, but how do you explain paying into your agents personal bank account, I have no receipt nothing, so scam! That there is a breach of sales!

13 mars 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered.

We are sorry to hear you feel that there was a miscommunication at the time of purchase. As a company we rely upon feedback from our customers as a way to improve and grow our business and we thank you for taking the time to write to us with your experience. We take any comments of this nature seriously and are disappointed to hear that you feel this way. Please note that the terms and conditions are stated at the back of the tickets regarding the payment for paintballs.

Please note that the resellers are independent sales contractors, that have purchased the tickets from IPG. I can ensure it is not a scam and you can request a receipt for your tickets if needed.

The IPG Team

Noté 1 sur 5 étoiles

Absolutely awful

Absolutely awful. Didn’t specify in the tickets that we paid for the day and now have to pay an extra 9.99 per child for paintballs but we were given 2 sets of 1000 paintballs for free included in the price. You have now left 10 9 year olds very very sad. Oh and the best bit is we don’t get a refund on the money we have already paid. Disgusting. No one “in my opinion” should book with this company because “my experience of them” has been appalling.

13 mars 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered.

We are sorry to hear you feel that there was a miscommunication at the time of purchase. As a company we rely upon feedback from our customers as a way to improve and grow our business and we thank you for taking the time to write to us with your experience. We take any comments of this nature seriously and are disappointed to hear that you feel this way. Please note that all the terms and conditions are stated on the back of the tickets with reference to the payment for the first 100 paintballs and the refund policy, to prevent any miscommunication.

Kind Regards
The IPG Team

Noté 1 sur 5 étoiles

I went with my son some years ago but…

I went with my son some years ago but they still keep texting me despite trying to opt out. The facility we went to was a bit of a mess, parts were downright hazardous. The marshals were useless. I was shot in the face several times and my son was shot at close range. There was a particular problem with s group of kids who had been brought down in a mini bus by youth workers. No one was supervising them! You then get the weekend warriors who have all their own kit. They can shoot twice as fast from further away but are allowed in with the general public. What fun they have shooting little kids. Avoid these people like the plague.

4 mars 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered.

Please email feedback@ipgvip.com so we can work towards rectifying the situation.

Thanks again for your valuable feedback.

The IPG Team

Noté 1 sur 5 étoiles

Scams avoid this people

Basically, my situation the same as previous reviews, bought 70 coupons for my sons birthday and been given 500 gift bullet, but they never mentioned that i must buy bullets on site, so when i called to activate the coupon as I have been told so, they told me that i have to purchase 100 bullets per person which make 100£ more to active the 500 gift, so told them why didn't mentioned that before i bought the tickets, the manager told me that not her problem and also told me this people does not working for IPG company, so had to cancel my tickets and luckily I've got my money back. SO PLEASE AVOID THIS SCAMMERS

1 mars 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Hi Mo,

Thank you for your review and the customer service team have taken this on. I am glad that you got your refund for the tickets. The tickets themselves do state what is included and are not a scam. I am sorry for your experience however the tickets themselves are a good deal. Bookings are made every day for the paintball experience with many happy customers. I hope that you do decide in the future to try the experience.

Kind regards,
The IPG Team

Noté 1 sur 5 étoiles

I'm sure this is legal but still feel scammed

I have just been sold some tickets at Tesco whilst with my three children. I was looking for a cheap way of providing a birthday party for my son and possibly daughter. When I asked about it I asked if i needed to sign up there and then and he said no and then told me about the great deal they were doing where you could get ten tickets for £70 instead of £350. I was told that I would only have to pay for the paintballs when we got there and I asked how much that would be for eight kids for a morning and he said about £70. I said I'd go home and think about it and then he threw in another ten tickets and said he would only be there for one day. i found myself signing up for the deal and when I got home realised I would also have to pay £10 per person for 100 balls which would last no time at all and then have to pay for the extra paintballs (1000 for £80). He possibly could have mentioned this but was talking so fast I could have missed it. This form of selling is archaic and leaves you feeling cheated and shouldn't be allowed. I am complaining to the supermarket and also to whoever monitors selling techniques. It's such a scam and wouldn't be something you signed up for if you knew the true cost. Shame on you for targeting stressed out parents and not providing the whole picture. I rang the booking line to find out how to cancel and she said she would throw in an extra 300 balls. she didn't get the fact that I couldn't afford to use the "free" tickets. I'm angry and feel like a fool.

24 février 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Hi Lindsey,

I am sorry that you feel angry and cheated. The tickets are a great value package and are great value for money. The tickets do state that you are required to purchase your first 100 paintballs per person and the sellers go through these points before selling the tickets. I am disappointed that you will not be using them but will assist in any way I can to help.

Kind regards,
The IPG team

Noté 1 sur 5 étoiles

Just bought my tickets today for £120

Just bought my tickets today for £120. After coming back home I read these reviews and now I want a refund on my tickets. Really hope I get my hard earned money back. Very upset about all of this ☹️☹️

Edit.. furthermore to my post when I contacted the ipg team my tickets are non traceable..and they are adamant that those tickets were not sold by a member of their team.. which is absolutely not true.. I have reported them to the police and will advice anyone else reading this to do so 👍🏼

21 février 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Hi Marriam,

If you have not yet completed your refund we would be happy to assist you in any way we can?

Kind regards,
The IPG Team

Noté 1 sur 5 étoiles

Awaiting refund

Purchased a paintball package in 2019 and for reasons I won't go into, I decided to apply for a refund. I was assured this would not be any issue when I made my ticket purchase.

I submitted all the paperwork within the required time frame and still have not had my money refunded. Nor any responses to phone calls about where my money is. Reading all the reviews I feel sickened that I have been scammed and lost this precious money.

I caution everyone to be very careful and I ask that I am refunded my money ASAP.

20 février 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Thank you for getting in touch. I would like to apologise for the inconvenience. Please can you email feedback@ipgvip.com with all your details so that I may look into your refund request.

Kind regards,
The IPG Team

Noté 1 sur 5 étoiles

When I saw the booth at the shopping…

When I saw the booth at the shopping centre I approached a lady and she kept trying and trying to get me to purchase their deals. I tried to leave a few times but she just kept insisting I make a purchase. Their were several deals she offered and even said I shouldn’t be doing this and gave me another offer for a lower price. So I made the purchase, then realised looking at the reviews that you don’t even need to purchase any of their deals. You just turn up at the paintball place and apparently the prices at the actual paintball place are the same as the package you have just bought. I asked if I could keep the leaflet to show my sibling and the lady said no only if you make a purchase. No great deals at all just a load of crap. Don’t buy from this company they are only after your money. To add to this the lady said this deal is only for today and we are only here for today. I was in the city multiple days after buying the tickets and the booth was still there. Such a scam

11 février 2020
Avis spontané
Logo de The International Paintball Group

Réponse de The International Paintball Group

Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered.

We are disappointed to read from your feedback that you believe the package purchased does not represent a saving in your case. I can ensure you that the IPG tickets to offer as a good deal.

We would like to apologise that the seller would not give the leaflet, as the leaflet is in fact the tickets which have monetary value.

We would like to apologise if you feel you were missold by the independent seller as they do work on pop up stalls and work in different locations most days.

We would like to invite you to email feedback@ipgvip.com, so we can discuss this matter and look into it further.

Thanks again for your valuable feedback.

The IPG Team.

Noté 1 sur 5 étoiles

If only I could rate negative stars...

I was set upon by one of their representatives at my local mall who would not let me walk away after telling him I wasn't interested roughly 20 times, I should have just stopped talking and left but I decided not to be rude. After telling him no so many times he bumped up the expiry date on the tickets to FIVE years and kept reiterating that I could call and cancel the tickets anytime FREE of charge. It actually concerned me a little at the time how much he repeated it would be free but I thought nothing of it in the end... So I decided I will just grab the tickets with the "Pay when you get payed" set for the end of the month so I had plenty of time to call and cancel. Now it turns out in order for them not to take hundreds of dollars of MY money, I have to pay to send the tickets back.

They will blatantly lie to your face in order to get your money.

I've never left a bad review before but this is such a shady company I had to.

9 février 2020
Avis spontané

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