Each one of the pieces that I purchased were incredible! The pieces were only matched by the Amazing service that I received from Joan. Joan is awesome! It's Hot has my highest recommendation!
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Lisez les avis des autres
Initial phone call the sales rep "Tina" was very helpful, very knowledgeable about product and pricing. She also help quell my concern over bad review about product authenticity. I think the best p... Voir plus
They went above and beyond to help me with a chain for my son’s 18th birthday. I got him a beautiful Cuban chain. He was thrilled! Thank you for making the birthday boy so happy. Price, service and... Voir plus
Me and my wife have purchased several items now from it’s hot. We’re completely satisfied with the product and services. I recently spoke to mark and made another purchase. Mark was very helpful and p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
Coordonnées de contact
48 West 48th Street, Suite 302, 10036, New York, Etats-Unis
- 1-212-398-3123
- www.itshot.com
4,7
Excellent
187 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I love the jewelry prices are…
I love the jewelry, prices are reasonable and they give you options on payments. Love love love the professionalism in the sales merchants.
22 mars 2026
Best place to buy jewelry!
Best place to buy jewelry! I bought a diamond necklace and a bracelet. Best quality ever, and the customer service staff is very friendly, they answered all my questions, made suggestions, etc. I definitely recommend this store.
23 mars 2026
Avis spontané
Real diamond not fake one!
21 mars 2026
Ask for Tina at Itshot
I have a few well alot of watches from you guys all Diamonds I love them very much and get a lot of " Where did you get that " and I tell them about you guys .....Alvin
21 mars 2026
First Time Purchase -First off ..
First off .., the Men's Iced out Bracelet I purchased was affordable! Not crazy made up pricing. Overpriced items do not move! Affordable item pricing does ! And from the receipt invoice and email documentation that kept me up to date with the purchase was 5 star! Even if you need to chat or customize, they are there for you.They must have a great team! My item was purchased and shipped in a few hours via FedEx , and tracked until I signed for it and received it ! All under 2 days! You don't have to live in the Hampton's to feel special with this Jewelry company! And to my amazement, upon opening the bracelet box, the box lit up like a little showroom!! Plus the certificate of authenticity ! Very professional ! Thanks to "ITS HOT" Jewelry for making me feel special,.. a retirement gift to myself! My first purchase .. but not my last ! I would like to say thank you to you and your team ! Charles Sciria
16 mars 2026
My favorite place
My favorite place! Best customer service! My wife watch broke and they replaced with a new one and gave us a discount on another pair of black luxury diamond watches! Mark was extremely helpful ask for him he takes great care of his customers!
17 mars 2026
Excellent deals
Excellent deals, excellent service, top notch quality products. What more can you ask for!
17 mars 2026
Great place to shop very reasonable…
Great place to shop very reasonable price fast shipping
13 mars 2026
Great experience
Great experience! Joan was super helpful and really listened to what I wanted. Explained everything clearly and I bought the perfect bracelet for my wife. I'll definitely be coming back for more jewelry!
11 mars 2026
Avis spontané
Great experience from start to finish
The Cuban link chain is something I’ve been looking for for a long time, but it was always the price or quality that I was not quite satisfied with. Here it was a perfect match and the price is great!! Very happy customer here!
20 février 2026
Excellent experience from start to…
Excellent experience from start to finish. It was my dream to get a diamond tennis bracelet, and my dream came true! I am obsessed with the one that I've got and what to thank them for all of their help and attention to my needs throughout!
14 novembre 2025
I bought a Cartier watch
I bought a Cartier watch. The watch arrived undamaged.
The Cartier box is badly damaged.
Neither FedEx or itshot will give compensation for destroying an integral part of my purchase. Very disappointed with the after sales service
I acknowledge your reply.
I'm pretty sure the reason that FedEx have rejected the claim is because the watch wasn't packed sufficiently to travel from New York to Sydney Australia.
Therefore I see it as your responsibility to compensate for the Cartier box
Thank you for your most recent reply.
As you are not prepared to accept any responsibility for the packaging of the item, I will no longer continue this dialogue.
28 août 2025
Avis spontané
Réponse : ItsHot.com Diamond Jewelry & Watches
We are very sorry about the box, but we warn our clients not to accept damaged boxes from FedEx.
No, lets not come up with theories but stick to facts please:
1. FedEx does not reject claims because of how item was packaged (they do not know it, nor do they care how the item was packaged inside the outer box). They rejected the claim because although the package (outer box) showed clear signs of damage at delivery time, it was accepted and it is not possible to put a value on the damage to the watch box since watch is not damaged.
2. we have been selling online and shipping international packages since 2005 (for 20 years now), so we do know how to package a watch (in the watch is not damaged as you stated while the outer box was practically destroyed and watch box has just some damage).
I do see from notes we did try to do our best to assist as soon as you contacted us and filed a claim with FedEx right away. The problem is at this point it is impossible to get FedEx to admit their fault and claim the insurance on the damaged box. We also can not do any compensation as we are not getting anything from the insurance company, and it is impossible to put a value on the some damage to the Cartier box (which is still functional) while the watch was not damaged at all.
So if FedEx tries to deliver a visibly damaged package please do not accept it (we ship all our packages fully insured, with delivery confirmation, so they won't just leave package outside, customers always have a chance to inspect the box), or at the very least open it right in front of delivery person to inspect if everything inside the package is in proper condition.
This team is great at communication
This team is great at communication, super welcoming, and responsive. Purchasing a Rolex watch from them has been such a smooth process. Appreciate their attention to every detail and personable approach very much!
14 octobre 2025
I bought a Rolex watch from itshot…
I bought a Rolex watch from itshot recently and they were very helpful and attentive. Mac was great and the girls there are great. I got a beautiful watch at a very good price. Thank you!!
10 octobre 2025
Avis spontané
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