Ivory Graphics Ltd Avis 

382
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love Ivory Graphics, I am completely new to creating my own Tarot decks and it has been a real learning process but The wonderful staff at Ivory have helped me all the way, nothing is to much troubl... Voir plus

Noté 5 sur 5 étoiles

Excellent company. I made some cards which I had never done before and they were very helpful, The final result was excellet. Would definitely use again.

Noté 5 sur 5 étoiles

Their company is amazing, quality of the cards is brilliant, and the prices great. On top of that, their support and communication has been second to none. I will be recommending them to everyon... Voir plus

Noté 5 sur 5 étoiles

I have spent several years researching and costing World-wide producers, and am very glad we settled on Ivory Graphics to produce our star product line of busy.cards. Several packss already selling n... Voir plus

À propos de l'entreprise

  1. Fabricant de jouets et de jeux
  2. Imprimerie commerciale
  3. Imprimeur numérique
  4. Service d'impression numérique

Écrit par l'entreprise

We’re Ivory, one of the largest custom card deck manufacturers in the United Kingdom! With over 30 years of experience in the industry, we have established ourselves as a leading provider of high-quality card games. We understand the importance of precision and attention to detail when it comes to printing cards. Whether you are a game designer, a tarot enthusiast, or a coach looking for custom cards, our team of skilled professionals is here to bring your visions to life. We take pride in our state-of-the-art printing technology and our commitment to using top-notch materials, ensuring that every card we produce exceeds your expectations.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

382 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(382)

141 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My cards are amazing and of top…

My cards are amazing and of top quality. Extremely supportive and very helpful. Special thanks to Jess who was so supportive and helpful for my last minute changes. Highly recommend Ivory Graphics.

10 février 2025
Noté 5 sur 5 étoiles

Thrilled with the service I received…

Thrilled with the service I received from Ivory Graphics, impressed with the quality of my cards/deck & how helpful they were throughout the whole design & production process - I highly recommend them!

16 décembre 2024
Noté 5 sur 5 étoiles

Great people!

I’ve had packs of playing cards produced for over eight years now by Ivory Graphics. The work is always to a high standard, the team always very helpful, and the packs of cards are always delivered on time. I would definitely recommend Ivory Graphics to everyone. Great people and a great product!

15 décembre 2024
Noté 5 sur 5 étoiles

Fantastic quality and service

It's very hard to trust quality online if you can't walk in to a printer. But believe me this is top quality work and Ivory really know what they're doing. They have systems in place for proper proofing and expert staff who know the business inside out. They are responsive and their pricing is also competitive. Their customer service is second to none, nothing is too much trouble. The cards I received were expertly printed, extremely high quality. Thanks to Louie in particular who steered me through the process and was very accommodating. I'm a professional designer and I recommend this printing firm for their expertise and service, it's rare to find.

19 décembre 2024
Noté 5 sur 5 étoiles

Excellent service all round

The process of using templates to create the artwork was very straightforward and clear. Staff were really helpful and communicated information clearly and accurately. Speed of delivery was fab. Many thanks

15 janvier 2025
Noté 1 sur 5 étoiles

Goalposts moved for delivery

Went with Ivory to fulfil a sizeable client order for customised card decks. Initially their support was great - took a while to get our proofs sorted due to back-and-forth with them, but they got done and client was largely pleased with the way the tester pack looked.

Having had next to no communication from Ivory after the full order was paid for, I was informed over email with no pre-warning that there had been production delays and our cards would not arrive until the end of January, which would have been 2 weeks late for our client to deliver their workshop, of which the cards are a central element.

When raising this over the phone their customer support was less than helpful, and tried to blow us off with the 'production delays, we're busy' spiel. We eventually cancelled the order and went with a local supplier, who were able to fulfil the order to a high quality and deliver it on time. Getting a refund from Ivory for this order required multiple chasers from myself and the MD of the company.

Their products are a good quality... when they arrive. Don't put an order in if you need your products by a certain date - they'll take your money all the same even if they can't fulfil it on time, and will move the goalposts without warning.

17 décembre 2024
Logo de Ivory Graphics Ltd

Réponse de Ivory Graphics Ltd

Thank you for your feedback. We’re truly sorry we couldn’t meet your expectations on this occasion.

We worked closely with you to finalise your proofs and were pleased to hear that your client was happy with the tester pack. However, with production heavily booked during the Christmas season, the delivery date ended up later than planned. We completely understand that this was not ideal for your client’s workshop deadline.

While we couldn’t meet your deadline this time, a full refund was promptly issued to address the situation.

We are actively working on improving our scheduling and booking system to ensure we can meet deadlines more effectively, even during busier periods. We would love the opportunity to work with you again in the future.

Noté 5 sur 5 étoiles

Making sample pack dreams come true...

Total joy from start to finish when it came to ordering my sample pack!
Easy to understand and very informative website, options, process, and excellent communication from the team.
Quality of the final product is outstanding, and I highly recommend!

19 décembre 2024
Noté 5 sur 5 étoiles

Wonderful service

Just wanted to say how helpful everyone is at Ivory Graphics. Since day one they helped and guided me in my project and were really efficient in sending my order via courier. A special mention to Jess who has been so kind with answering my frequent telephone calls. Thanknyou I shall definitely be using them again.

18 décembre 2024
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