Really efficient Called an hour before to let me know exact time The fitter worked well and did an excellent Spike to me at the end giving me tips on dismantling bunk beds to make 2 single bed An... Voir plus
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Very pleased with how my order went from start to finish, excellent service also my new wardrobe and drawers are Excellent. Could not be any happier, Thank you
L'entreprise a répondu
Assembled our Stompa bunk bed. Really friendly, efficient and tidy. Absolutely couldn’t fault this service. Would 100% recommend. Thank you
L'entreprise a répondu
I ordered a Silver Cross cot and changing table for my baby at the beginning of February. Jade Home Assembly have still not delivered it. They send you a text with a date, and if you cannot make it, t... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Jade home assembly specialists. Our furniture fitters build your home assembly so you can relax & enjoy a professional finish in your home.
Coordonnées de contact
Royaume-Uni
- www.jadehomeassembly.co.uk
4,0
Bien
65 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible service - avoid
Terrible service, bought bed via Furniture123, paid for installation which turned out to be via Jade. Waited for their call to schedule delivery and assembly, no call. Chased and chased. Eventually got a call on 9th Aug suggesting 13th Aug as delivery date, I said that wouldn't work, asked for new date, told they had to go back to the planning team to get a new date.
No call for over a week. Called them 19th August, told that they had suggested the 13th and because I'd said it didn't work for me their process said they'd call me within 7 working days of 13th with a new suggested date which could be up to 2 weeks away. If that date wasn't suitable that would call back 7 days after that suggested date. They seemed to think this was e timely reasonable and refused to actually agree a delivery date with me, saying they needed to go back to the planning team. Ending up cancelling the order and getting the bed delivered direct with no assembly. Would never buy from a company again if I knew Jade was the assy partner.
19 août 2024
Avis spontané
AVOID THIS COMPANY
AVOID, AVOID AVOID. Three attempt delivery of furniture in June, July and, August. June - came was there from 9 until half 7 at night just setting up a bed, no other furniture as it took them all this time to realise missing parts. Attempted to come out again in July, didn't turn up, arranged another delivery night before we was going away, waiting in all day to be told at 7:30pm they would come but would be four hours. Finally come again today to say everything needs to be ripped out to start again and this cant be done today as have other jobs to attend to!!! In the meantime of all that, they informed the finance company everything was delivered and was time for payment!!! Absolutely shocking.
9 août 2024
Avis spontané
Avoid this company
Avoid this company. I ordered an in-stock wardrobe from furniture 123 and thought it would be nice and easy to use their assembly service. Unfortunately over a week has passed and despite Jade Furniture receiving my item they have not called me to arrange delivery or assembly. I have called many times and no one can advise on a date. They said it could take up to 14 days for them to even call me to book this in. Would never have used their service if I had known the communication was this bad. Avoid this company and build yourself!
2 juillet 2024
Avis spontané
Professional
Professional, responsive, flexible, polite. Quick delivery. On time. Lovely person who undertook the work. Can’t fault anything. Thank you
14 février 2024
Avis spontané
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