James Cargo Services Avis 

460
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have trusted JCS Livestock with out furry baby Palmer for many years of transatlantic travel. They are responsible, flexible, communicate in a timely fashion. Most importantly, they always out the w... Voir plus

Noté 5 sur 5 étoiles

I was recommended the company through my pet relocator. I was so worried at first about how complex it might be getting three cats out of the middle east but it went through without issue. My cats... Voir plus

Noté 5 sur 5 étoiles

Our 3 dogs and 2 cats were safely transported from Qatar to England, and needless to say, we are so impressed by James Cargo Services. Continuous contact to keep us fully informed and so very helpful.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am absolutely delighted to leave this commendation for James Cargo. I was transporting a pet cat from Canada to the UK, and left quite a lot to the last minute. James Cargo was a vital final link... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'import-export

Écrit par l'entreprise

James Cargo Services provide International forwarding and logistics, handling even the largest shipments with a personal touch. We offer professional services by air, sea and road for both export and import movements, including a full Customs brokerage service across the UK. The services we cover are General Cargo, Motorcycles, Pet Travel and Fulfilment.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

460 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(460)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb!

The drive who brought our dog to us from the airport was an angel. Great service!

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Helpful and prompt

They were very helpful and promptly answered all my questions and concerns- particularly Alex who was in charge of clearing my pet on the day of our flight! Also, my pet was cleared more quickly than anticipated which was great.

8 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Our move to Latvia

My wife, cat and I moved to.Latvia. The team at James cargo were great. We were anxious about the trip but JC helped all the way with the correct paper work etc. Dave (Marcys driver) arrived on time to pick Marcy up and was very friendly and kind. It was a very good experience. Thanks team JC.

5 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended for excellent service

Thanks for your care today with our dog, Logan and extremely quick professional service. The staff were extremely efficient and helpful and the facility seemed extremely safe and clean. Great job and I would certainly recommend your service.
Thank you to your team!

5 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

absolutely amazing service

absolutely amazing service , i cant praise them enough, the team from beginning to end were remarkable, friendly professional, informative and kept my nerves at ease.

31 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Turtally awesome

JCS were phenomenal in their assistance – over the course of nearly six months – to get my pet juvenile musk turtle from the UK to Italy. The team were incredibly responsive, and assisted with all the documentation needed for travel, as well as putting us in touch with parties on the other end to make sure that my CITES-protected little friend made it there safely.

Where things went wrong, such as British Airways "forgetting" to attach essential documentation to the animal's crate, the team were on the phones and emails immediately to attempt to resolve the situation. We were kept informed at every stage with a helping hand and a pleasant attitude. Would certainly recommend to anyone that needs to move their pet overseas.

8 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Couldn’t say in words how wonderful the…

Couldn’t say in words how wonderful the service and care we got from the beginning of my dogs landing at Heathrow to having them picked up and delivered by them to our home in Shanklin, Ilse of Wight
I would never hesitate to use them for my dogs and anyone who loves their pets should use the right company who cares as much as we do about our 4 legged kids
A massive thankyou to all involved
Cheers for bringing my staffies home safe and sound

30 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very efficient, my dogs were treated really well! I wouldn’t hesitate to use them again if I ever decided to move internationally again!

15 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 2 sur 5 étoiles

Not the best experience.

They aren't very thorough with the details. While we were being polite in trying to resolve an issue, a team member got argumentative and hostile. While they got the job done, and the issue was eventually resolved when other team members stepped in, being treated like that while we were paying good money wasn't a nice experience.

6 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you for your review, please can you confirm the AWB this import was in relation to please.

Noté 5 sur 5 étoiles

Great cat handling

We moved our rescue cat Béla from Korea to the UK - a thoroughly harrowing and confusing journey for the little dude. Throughout the whole lead up to the move to the day he arrived and we picked him up, the folks at James Cargo were nothing but helpful, empathetic, and all around lovely. Béla was processed quickly and taken great care of. I think it's a testament to the quality of care he received that, by the next morning, he's already settled, sleepy, and on his way to being his old self again. Great service. Genuinely hope I never have to use it again. Five stars.

9 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Fantastic

I'm so glad James Cargo Services was recommended to me when flying our 2 dogs from Barbados to the UK. We had a very worrying time on the Barbados side, but I knew once the plane landed at Heathrow, our beloved babies would be in great hands and we'd be informed as to how they were, every step of the way. A huge relief at such a worrying and stressful time. Communication was absolutely fantastic, reassuring, helpful and calming. I can't recommend them highly enough and am so very grateful.

25 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Our Gordon Setter Tulloch's travel from NZ to the UK

Thank you for your good caring service for our dog's flight from NZ to the UK. You kept in touch with us to let us know how he was doing. We couldn't ask for more, thank you very much.

2 mai 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Though I was very unfamiliar with the…

Though I was very unfamiliar with the process of brining a pet to the UK, JCS was so helpful and put me at ease, knowing my pup was in good hands. I had no issues, and appreciated that if I had any questions or confusion, communication was always prompt.
Thank you JCS team!

24 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

First class service with great communication

We were incredibly impressed with the service and assistance given to us to move our dog and cat from the Cayman Islands to the UK. Clear and regular communication which was reassuring. We really felt that our pets were in safe hands!

23 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

I am very grateful with James Cargo…

I am very grateful with James Cargo Services with the way they managed my pets arrival to the UK.
I highly recommend them! 5 stars service!

24 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

So glad

I have to say, I’m mighty impressed by the services of Global Pet Relocation and James Cargo Services.
At the beginning, I believed it was going to be such a mammoth task for us to take our 3 yo GRD, Luke, from Bangalore to Norwich. From the expense to physically taking him there, it was not going to be easy. We strived to search for the best pet relocation services and fortunately we found Global Pet Relocation. The team took us through the whole process and answered all our questions patiently. And we had many many questions 😅. They helped us through the titre test, getting the perfect crate for Luke, the paper work involved. All my anxiety was starting to go away. The day came and they picked up Luke from home. We were all very much worried about how Luke is going to be throughout his journey. Friends, family, colleagues…everyone asked where Luke had reached and thanks to the Global Pet Relocation and folks of James Cargo Services who let us know through mails and pictures where Luke is in his journey. He was so happy when he was reunited with his Acchan in Norwich after 3 months apart all thanks to such wonderful people. You can make out that they don’t see it as only work but are actually involved with the pets and love them too. If you want to transport your pet anywhere in the world, do not hesitate to choose the best. In the end, the family should stay together ❤️

16 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Great communication

We transported our 2 dogs from Hong Kong to London and James Cargo were very efficient and helpful. It can be quite a stressful process but JC were really quick to respond to my queries and put my mind at rest.
Once my dogs arrived in the UK they informed me that they had arrived safely and what the next steps were. They were really good with regular updates.
The driver who delivered our dogs was friendly and helped to make sure we got the dogs out of the crates safely, as one can be prone to running off if given the chance.
The dogs arrived happy and didn’t seem at all stressed by the long journey they had just undertaken.
This is the second time we have used JC and we have never had a problem and highly recommend their services.

12 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

Best service for transporting pets

Best service for transporting dogs. My 3 dogs travel from Canada to UK without issues and I'm happy that they travelled safely and arrived at my house. It's easy as well with them to manage customs and make sure I can give them my pets and find them in my new house.

3 avril 2024
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

The friendly and efficient service

The friendly and efficient staff at James Cargo services helped us navigate the difficult task of all the documents etc to get our dog Hunter cleared and back in the UK from Tanzania. Phone calls and emails were always answered promptly and we were always given correct and good advice. I can highly recommend their services. We have a happy boy with his happy dog back home!

5 avril 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

Noté 5 sur 5 étoiles

5 stars James Cargo Services - Highly Recommend

I can't say enough about James Cargo Services after flying my dog Gracie from Miami to Manchester UK. I was extremely nervous but the wonderful Morgan & Georgina were so compassionate keeping me up to date via emails & phone calls of her every move when they could. Great communication and incredibly understanding and compassionate staff. 5 stars all the way. Highly recommend

28 mars 2024
Avis spontané
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Réponse de James Cargo Services

Thank you so much for your lovely review, i will pass this onto the team.

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