Jamesfrew Avis 

432
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

At every stage of the process, I was kept advised by email, text and WhatsApp about the time and date of the appointment, also giving me the option to cancel or reschedule. On the day of the appoin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been with this company on an annual membership for many years and I have nothing but praise for the way in which all the employees - whether gas service men, electricians or plumbers - have pr... Voir plus

Noté 5 sur 5 étoiles

Easy to do business with. Set up an appointment for annual gas service; great communication with reminders of date & time of appointment at appropriate times. Good reception staff, easy to change a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Engineer who carried out the annual service was very helpful and polite, as all staff from James Frew are, and was happy with the boiler condition. I have a service plan and have always been very plea... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(432)

372 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The Engineer showed the highest level…

The Engineer showed the highest level of knowledge and competence in carrying out the Annual Service. A consistent example of the important level of the excellent standard of the James Frew personnel.

John McKee
Irvine

2 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you John, for your 5 star review.

Noté 5 sur 5 étoiles

As always effective and efficient

As always effective and efficient . The team keep in touch with you when you have a service planned. Every member of the team that have came to our home has been , pleasant , friendly and professional . Fantastic

1 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Jacqueline, for your 5 star review.

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful engineer. Happy with the service.

1 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Jacqueline, for your 5 star review.

Noté 5 sur 5 étoiles

An outstanding and successful experience.

The whole process was undertaken quickly without fuss. My problem was identified by the 2 Frew engineers straight away. The work was carried out efficiently and my system is working perfectly.
The staff, Tony and Regan were professional, skilled and friendly. All in all an exceptional and successful experience.

2 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Kevin, for your 5 star review.

Noté 5 sur 5 étoiles

They alert you when your due an…

They alert you when your due an appointment, both on text and email, they send reminders on day before appointment, a phone call on the day to say they are on their way . The engineer was very polite,got on with his job and tidied up after himself...Great company James frew!

2 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Elaine, for your 5 star review.

Noté 5 sur 5 étoiles

Always first class service

Always first class service. I feel I'm in safe hands with this company who are very customer orientated. Engineers always so polite and helpful.

2 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Susan, for your 5 star review.

Noté 5 sur 5 étoiles

Fran

The two guys were terrific very professional and serviced boiler with no problems. Excellent service as usual

1 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Frances, for your 5 star review.

Noté 5 sur 5 étoiles

Very courteous young Frew service…

Very courteous young Frew service person who explained what he had done and the condition of my boiler. He left the job neat and tidy.

28 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Walter, for your 5 star review.

Noté 5 sur 5 étoiles

Boiler service and repair.

We had two engineers visit us. The first was in and out very quickly and turned off our boiler because he thought there was a problem. The second one was excellent and took time to finish the repair and explain everything, he was obviously very experienced and well worth a recommendation for his knowledge and work completed. Well done. Philip Davey.

29 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Philip, for your 5 star review.

Noté 5 sur 5 étoiles

Great, reliable company

I’ve used this company for many years. Very reliable and have never let me down. Their maintenance plans are fantastic value for money.

28 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Wendy, for your 5 star review.

Noté 5 sur 5 étoiles

Happy with the service.

The engineer who attended arrived within the advised time slot for our annual boiler service and did an excellent and tidy job.
He was well presented and a credit to his company.
I have no complaints at all.

27 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Martin, for your 5 star review.

Noté 5 sur 5 étoiles

Annual Gas service.

Fantastic annual gas service by Campbell from Frew's. Polite, professional and thorough.

26 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your 5 star review.

Noté 3 sur 5 étoiles

Engineer very quite and only spent a…

Engineer very quite and only spent a short time in my house compared to other engineers how have come and did not check my radiators

27 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your feedback. If you would like to discuss further please contact us on 01294 468113.

Noté 4 sur 5 étoiles

They serviced my heating system

They serviced my heating system, service would be much better if you got a better idea of arrival time, the AI bot that answers is hopeless, bring back the good days when we could speak to a person

28 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your feedback.

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