For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Voir plus
L'entreprise a répondu
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Voir plus
L'entreprise a répondu
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Coordonnées de contact
The Old Mill, High Church Street, NG7 7JA, Nottingham, Royaume-Uni
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
3,9
Bien
543 avis
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Good Service
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to install our new machine had recommended Jigsaw24. He had in the past done some work on our old Mac and we were happy to go with his suggestion.
24 juillet 2025
Réponse de Jigsaw24
Thanks for your review Dorothy – we're thrilled to hear your computer arrived earlier than expected and that our service lived up to the recommendation. Enjoy your new machine!
Great products in stock as usual
Great products in stock as usual, but you need to change your delivery service as DPD are completely useless!
10 juin 2025
Réponse de Jigsaw24
Thanks for the great feedback on our products! We appreciate you flagging the delivery service and will look into how we can improve the experience.
Always a great service and have used…
Always a great service and have used Jigsaw for about 40 years, Ed who dealt with my enquiry gave great support.
19 juin 2025
Réponse de Jigsaw24
Thanks for sticking with us all these years, Ed will be thrilled to hear this!
Réponse de Jigsaw24
Thanks Richard, glad we could deliver a good service!
Superfast delivery and great price!
Superfast delivery and great price!
Just a perfect example of fantastic customer service!
12 juin 2025
Réponse de Jigsaw24
Glad we could deliver an excellent service to you!
Réponse de Jigsaw24
Thanks for the review, glad we could be of service!
Don't bother. Might as well go to Amazon
I'll just share the interaction...
*Join chat on the site*
Hi, I am trying to help a customer with External storage options for an iMac M1 and I am no apple expert, will USB-C drives work? He wants large capacity (6TB and over) is that an option??
*Response*
-You have been transferred to: Jamie Barratt.-
-You have been transferred to: Craig Thompson.-
-You have been transferred to: Jamie Barratt.-
"I am afraid I would not be able to advise you here as I am not sure on the answer sadly.
We are part of the Customer Support/Logistics Team and do not have the expertise to best advise you. However our sales teams do. If you can provide the below details I will happily ask them to help advise here."
Makes sense that your team on live chat can't help with sales opportunities eh
19 mai 2025
Avis spontané
Réponse de Jigsaw24
Hello, we’re sorry to hear about your experience with our live chat. This is not the level of service we aim to provide, and our customer support team has reviewed our internal processes to make sure we improve moving forward. We are currently exploring better ways to streamline the handover to our sales team without disrupting the live chat experience. We understand how frustrating this must have been and truly appreciate your feedback. We hope to have the chance to serve you better in the future.
Brilliant fast service and very simple…
Brilliant fast service and very simple payment system
9 mai 2025
Réponse de Jigsaw24
Glad we could deliver a brilliant service!
Good people to deal with
Really helpful staff, knowledgable and always responsive. I wouldn’t go anywhere else.
25 avril 2025
Réponse de Jigsaw24
Thanks for the great feedback, glad we could help!
well packaged and speedy delivery
Excellent! I ordered the Mac mini M4 expecting a long processing wait as the price was so competitive, but just 2 or 3 days it arrived in an almost bomb proof recyclable box. This is the first time I have used this company but I am sure it won't be the last.
12 avril 2025
Réponse de Jigsaw24
Thanks for the great review Nathan! We're glad we could deliver quickly and exceed your expectations.
Réponse de Jigsaw24
Glad we could be of service!
Problems renewing Pro Tools subscription
An unusual and unknown anomaly of the Avid Pro Tools registration renewal process was dealt with professionally and efficiently, with good communications throughout.
28 mars 2025
Réponse de Jigsaw24
Thank you, your feedback is greatly appreciated! We're glad we could help you efficiently.
Réponse de Jigsaw24
Thanks Peter! We're glad to hear you had a smooth experience.
Réponse de Jigsaw24
Thanks for your feedback! Happy to hear you had a hassle-free experience.
Quick turnabout.
8 mars 2025
Réponse de Jigsaw24
Thanks Michael, glad we could provide a quick service.
Order acknowledged but no further…
Order acknowledged but no further updates received. Have emailed to ask for an update but no one has responded.
5 mars 2025
Réponse de Jigsaw24
Hi Dawn, we're really sorry for the lack of updates on your order and the delay in our response. That’s not the experience we want for our customers. We’ve flagged this with our team to ensure better communication moving forward. Thank you for your feedback.
Long time customer
Have been a customer of Jigsaw from their very early start up days in Nottingham. Very good service then and equally good service today
20 février 2025
Réponse de Jigsaw24
Thank you, Charles! We appreciate your loyalty to our brand and look forward to doing more business with you.
Réponse de Jigsaw24
Glad to hear you were pleased with our service!
Jigsaw24 offers great products and…
Jigsaw24 offers great products and excellent service! Friendly, knowledgeable staff make the experience seamless.
14 janvier 2025
Réponse de Jigsaw24
Thanks Daniel! We're glad you had a good experience with our staff and services.
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