For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Voir plus
L'entreprise a répondu
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Voir plus
L'entreprise a répondu
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Coordonnées de contact
The Old Mill, High Church Street, NG7 7JA, Nottingham, Royaume-Uni
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
3,9
Bien
543 avis
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Slow response
Simple enquiry to sales team about a new iphone.....took ages to sort out waiting for a quote by email......ended up ordering online which worked fine!
29 août 2024
Réponse de Jigsaw24
Hi Alan - sorry to hear about your trouble connecting with our team, this will be passed on. Glad to hear your store experience was smooth though - enjoy your iPhone!
received the wrong product
22 août 2024
Réponse de Jigsaw24
Hello, we are sorry to hear about your order issues - has this already been resolved for you? If you would like to discuss the matter further, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist
Réponse de Jigsaw24
We appreciate your valuable feedback Gordon!
Top service and does good stuff for the…
Top service and does good stuff for the environment too
14 août 2024
Réponse de Jigsaw24
Thanks for the great feedback Colin!
Have used them for the last 20 years
Always turn the order round quickly, great range and advice. With this sort of loyalty - who knows - they might send me a packet of biscuits?
8 août 2024
Excellent as ever
Excellent as ever. O’night delivery, no fuss. Spot on. Thankyou, Jigsaw24!
3 juillet 2024
Réponse de Jigsaw24
You are absolutely welcome Linda, so glad to hear you had such a great experience - thanks for the feedback!
Extremely helpful and informative…
Extremely helpful and informative advice from Mr Jon Royall at Jigsaw24 which not only saved me money but resulted in me purchasing the perfect computer system for my needs!
3 juillet 2024
Réponse de Jigsaw24
Thanks Chris, really appreciate the feedback and we're so happy to hear that Jon got you exactly what you needed!
Really helpful, friendly
Jon was really helpful during the ordering process and when we weren't sure about the software download, he explained everything and what to expect.
Always find Jigsaw helpful and friendly and able to talk to people in a way they understand and not all 'computer speak'
19 juin 2024
Réponse de Jigsaw24
Thanks Corby Community Arts, we're glad to hear that you had a good experience working with Jon.
Réponse de Jigsaw24
Thank you for your review Karl, we appreciate your feedback on our service.
Great to be using Jigsaw24
Jigsaw24 is great, prompt to respond to my queries
and good in providing solutions.
17 mai 2024
Réponse de Jigsaw24
Hi Kant, thanks for your feedback! We are so glad to hear that you had such a positive experience with our services.
Réponse de Jigsaw24
Thank you Jane. We're pleased to hear that you were satisfied with our service.
Réponse de Jigsaw24
Thank you Adam, we are glad you had a good experience with our company.
Updated my ProTools HDX system
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki & her team sorted out a tricky subscription payment problem with Avid. Saved me a lot of time. Can't thank them enough. In my experience, these people are conscientious & very good at what they do.
8 mai 2024
Réponse de Jigsaw24
Thank you Simon for your feedback, we're happy to hear that you had a good experience working with Nikki and Rolf.
The advisor made the buying process as…
The advisor made the buying process as easy as he could. He gave me advice about which computer is correct for me. I'm just astounded by the cost of things over the past year or so.
29 avril 2024
Réponse de Jigsaw24
We're glad our advisor made the buying process easy for you Gerard. We understand the evolving costs of products and are committed to providing competitive pricing while ensuring a top-quality service.
Barney was excellent
Barney was excellent - sorted alternative in stock machine and helped with a problem after delivery. Superb representative for J24
16 avril 2024
Réponse de Jigsaw24
Thank you for your message David, we're glad to hear that you had a good experience working with Barney.
Very poor experience for delivery
Very poor experience for delivery
1. Out of hours delivery time to a business address
2. Rescheduled and then delivered to wrong address
I have used Jigsaw since the late 90s, and being local and independent would like to continue that support, but ordering from almost anyone else on the last few occasions has been more reliable and not wasted time awaiting deliveries that don't happen!
11 avril 2024
Avis spontané
Réponse de Jigsaw24
Hello, we are sorry to hear that you have not had a good experience with our delivery. We value your support as a long-time customer and we welcome you to email Logistics@Jigsaw24.com to discuss the matter further with a member of our delivery team.
Appalling
Appalling, was supposed to get a replacement external hard drive when they collected the faulty one
No replacement sent with the driver
Was given a pathetic excuse that they didn't release the replacement even though they said it would be with the driver in emails I was sent
Having to stay in for another day waiting for the delivery
25 mars 2024
Réponse de Jigsaw24
Hello, we are sorry to hear that you have not had a good experience with our service. If you would like to discuss the matter further with a member of our team, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist you.
Réponse de Jigsaw24
Thank you for your feedback Jenny. We appreciate your recommendation.
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