JMD Furnishings  Avis 

76
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Have contacted customer service since my dining table set was delivered 5 months ago. One chair was faulty, and they refuse to replace it or offer a refund. I asked for the OWNER TO CONTACT ME DIR... Voir plus

Noté 5 sur 5 étoiles

Cannot fault this company! Great communication throughout, my table and chairs are stunning! Great quality and certainly the cheapest around. Yes the delivery was quite late but no one’s fault due to... Voir plus

Noté 5 sur 5 étoiles

Love my new dining table and chairs! Firstly the communication was excellent, every question I asked was answered. The delivery was super fast, with phone calls on how long they would be! Two men deli... Voir plus

Noté 5 sur 5 étoiles

We love our new set of dinning. Ordered and delivered within 2 days. Amazing! Thank you for such a fast, smooth and hassle free delivery and professional swift fixing. Very efficient indeed. JMD e... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

We are a family business selling a range of home furniture. We offer a pay on delivery service with a 5 star rating on our Facebook image from over 300 reviews.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

76 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,9

Tous les avis

(76)

26 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

RESPONDING TO THE LIES BY THIS…

RESPONDING TO THE LIES BY THIS COMPANY!!!!!!!

1, They state I tried to Scam them,🤣🤣🤣🤣
All I wanted was for them to honour their promise to replace my chairs. No Scam at all. If we are talking SCAMMERS Look no further than JMD furnishings.
Yes they deliver quickly, and yes the furniture is OKish for what you pay.
But if you have an issue, they ghost you until you have the whip hand like making sure they don’t get any further payments.

2, I strongly suggest you read chapter and verse of the definition of Fraud!!!! My intention was not to permanently deprive you of anything, merely to get you to firstly respond and secondly to get you to make good on your promise.

3, Panic!!!!!! I certainly didn’t panic. I just got fed up of being messed around by a bunch of cowboys. You call yourself a family run business, what an absolute joke. Every poor review on here is around your absolute diabolical customer service. For a family run business I would want my reputation to preceded me not define me!!!!! As i said the furniture is OK for what it costs, it’s just a shame that you are only interested in a fast buck and forget the customer after delivery. Even your delivery driver said to contact him if there was an issue because your service was very poor.

4, You say you’re glad our dealings are over. NOT HALF AS MUCH AS I AM.

To everyone that reads this. Please think twice before using this S”@T COMPANY.
Every bad review is around after sales service and stress levels created. I will be doing everything I can to ensure this company is either banned from trading or inspected at the very least by trading standards.

6 novembre 2026
Avis spontané
Logo de JMD Furnishings

Réponse de JMD Furnishings

For people reading this the customer ordered the dining table and chairs and we delivered that dining table and chairs. He then said that he wanted to change the chairs for a different colour and he opened up a claim with Klarna claiming that he did not receive his order. This was a fraudulent claim as he did receive his order! When we told him that this was a fraudulent claim and that we would be pursuing it he then cancelled that claim.

We delivered exactly what he ordered with no issues. The issues came afterwards when he opened a fraudulent claim to try and get his money back for the dining set that he had already received from us.

We do not obviously take that kindly and you are not going to receive good customer service when trying to rip us off.

He then opened up another claim because he had two faulty chair legs. We sent him out replacement legs which he received and he did not cancel the chargeback with Klarna! We provided evidence to Klarna that he had received his replacement legs and the claim was closed in our favour

This customer seems to have nothing better to do than try and cause problems. If were fraudulent in any way or Trading in a bad way, we would lose our credit facility with Klarna as they are very strict who they work with being regulated by the FSA. We certainly wouldn’t be winning claims that customers place with them if we were in the wrong.

You never once asked for it to be collected and refunded which we would have been more than happy to do, instead you tried to get your money back through Klarna and keep the dining set.

You have also lied on our Facebook page saying that our reviews are fake. We sent you a notice that if you continue to spread lies like that we will be opening a defamation case against you.

You have your dining set and we have the payment for it. We hope that you can move on.

Also we are still happy to collect it and refund you as we advised you earlier today.

Noté 1 sur 5 étoiles

Have contacted customer service since…

Have contacted customer service since my dining table set was delivered 5 months ago. One chair was faulty, and they refuse to replace it or offer a refund. I asked for the OWNER TO CONTACT ME DIRECTLY, but they are also ignoring my request.
I now have the added stress of seeking LEGAL ADVICE AGAINST THEM. I certainly would NOT recommend any purchases from this company.

6 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing from start to…

Absolutely amazing from start to finish.Quick delivery communication was fantastic and the guys who delivered my table and chairs had it assembled within 20 mins . I would highly recommend and will definitely be ordering from these guys in the future

3 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

We ordered four pieces of furniture…

We ordered four pieces of furniture from JMD Furniture. However, one of the chairs was delivered with a broken leg. Surprisingly, to hide the damage, they had attached the broken wooden leg with large staples instead of replacing or repairing it properly.

The four chairs were packed in two sealed boxes. When we opened the boxes after delivery, we discovered that one of the chair legs was broken and had been stapled together to conceal the damage.

We contacted the company and requested either a replacement chair or a refund, as each chair cost us £89. Despite contacting them repeatedly for more than a month, we have not received any response or solution.

Their customer service is extremely poor, and they clearly do not value their customers. We regret buying from JMD Furniture because the chairs are of poor quality. I would not recommend that anyone purchase these chairs from this company, as we do not want others to have the same disappointing experience we had.

29 juillet 2026
Avis spontané
Logo de JMD Furnishings

Réponse de JMD Furnishings

Im sorry to hear about your experience. I believe this is either a fake review or you have got us mixed up with another company. Please can you WhatsApp us your order number or postcode so that we can find you as we have no orders under your name on this review. The WhatsApp is 07742034787. Kind regards

Noté 5 sur 5 étoiles

I wanted a table same day

I wanted a table same day , as I have just moved into a new property
JMD , came same day and fixed the table and chairs for me , all came in boxes and chairs have neat covers , so porche I say
Price was sooooooo goood , better than all I had tried

Keep up the good work guys will 1000 times recommend

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I received my dining table and chairs…

I received my dining table and chairs the lads was so professional with assembling everything and so quick.
Very friendly lads
From ordering to delivering there service was spot on kept in touch and delivered when suitable.
I am very happy,would recommend to anyone. Huge thanks to the team

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

We bought

We bought
Table plus 4 chairs
Coffee table
Two lamp tables
All very good quality
And price after shopping around
Very reasonable and competitive
Service very good and
Highly recommendable
Thankyou

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I don’t know where to start 😍🤩

I don’t know where to start, first of all the two lads who delivered my dining table ans chairs very helpful and kind, I was home alone ans I asked them if they could both carry the marble dining table straight to my dining room and they both said yes with a smile which was very kind of them although it was super heavy, I’d recommend a couple or two small person try to lift it lol
Secondly I don’t know who the seller was who i spoke via what’s up. He was help and replied with patience to my queries. I’d recommend JMD furnishing all day long. The dining and chairs looks stunning.

Just wana say thanks guys for giving our house an extra woooooow 🤩 touch with this beautiful dinning table and chairs.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I have just been delivered of my table…

I have just been delivered of my table and chairs from this company and I must say that I’m really really pleased with them the two gentlemen that assembled them were very friendly I would without a doubt recommend them thank you

14 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely disappointing experience

Extremely disappointing experience. I was sent the wrong item and had to repeatedly chase for a resolution.

After multiple attempts to resolve this directly, I’ve now had to involve my bank and request collection of the incorrect items, with a chargeback likely if this is not resolved promptly. NEVER EVER PAY IN CASH

Very poor communication, lack of accountability, and a frustrating overall experience. Would not recommend.

8 mars 2026
Avis spontané
Logo de JMD Furnishings

Réponse de JMD Furnishings

This review does not at all reflect what has actually happened. We delivered the dining table and chairs that the customer ordered quickly. The chairs come with either a plain ring knocker or a lion knocker on them. The factory had put plain ring knocker on the chair instead of the lion knocker. We told the customer that he can still use his table and chairs and he had done so, as we will simply come back and swap the knocker for him on his chairs. Our delivery driver ordered some knockers for him online as it can take several weeks for them to arrive from the factory. Our delivery driver went back to the customer’s house once he received the knockers he ordered online but unfortunately they were not the correct size, so he advised the customer that he will come back again a third time when we receive the correct knockers The customer has not been ignored. We have already been there once to try and swap the knockers for him they were simply not the right size and we would go back again but in the meantime he has decided to make threats and put a review here which is not honest and simply not correct true version of events. If we were not going to change the knockers for him then we would not have already gone round to him a second time to try and do so he has absolutely no reason to think that we are not going to come back. This behaviour is strange. He is saying in his review that we should be taking accountability and is implying that we have just left him with the wrong product which is not true. The truth is he has received the dining table and chairs and he has been using them and all this is over the fact that the knocker on his chair is a plain ring and not a lion ring other than that the chairs and table are fully usable while he is waiting for us to come back a third time to swap the knockers for him. We have a 98% recommendation rate with over 700 customer feedback on our Facebook page where our customers order over 80% of which pay cash on delivery and have no problems.

Noté 5 sur 5 étoiles

Got mine same day delivery

Got mine same day delivery, couldn't be happier with the service and it looks stunning!! Can't thank company and the people who delivered it amazing service, Highly recommend!!!!

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing company!!

Amazing company!!

Thank you so much for my beautiful table, I am well chuffed!! The delivery team was very friendly and communicated throughout the process. Super quick building the table & respectful throughout the process.

Best purchase ever!!
Thanks again 😊

6 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not use

Do not use, all their tables come cracked and they will not replaced it, they will block you instead

Do not use this cowboys, the tables have a crack in them min you pick it up it brakes U WILL LOSE YOUR MONEY

19 décembre 2025
Avis spontané
Logo de JMD Furnishings

Réponse de JMD Furnishings

YOU REFUSED A REPLACEMENT.

There are over 700 customers who disagree with you.
This is the same person leaving a double review please read their review below and our response. Also if you click on her profile you can see all the reviews she has left for other companies and all reviews she has left on trust pilot with every company is a 1 star negative review , this says it all.
We do replace faulty items. Do not believe what this woman says please message or email us and we will send you the screenshots of our conversation with her where she made wild accusations and then refused a replacement and told us that she is leaving us to Karma.

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