I have been using Starlight Packaging for a number of years. I can order small quantities to try. Larger quantities are always in stock. I have found the staff very polite and helpful. Deliveries... Voir plus
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Lisez les avis des autres
The boxes were good standard unfortunately they were bent in packaging so reduced the side strength and left creases on the sides which affected the appearance .this may because I only ordered one o... Voir plus
L'entreprise a répondu
I ordered in the morning and it was processed the same day, very efficient. It was collected by Evri but after nearly two weeks had not been delivered. I contacted Starlight, a repeat order was dispa... Voir plus
L'entreprise a répondu
Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... Voir plus
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À propos de l'entreprise
À propos de Starlight Packaging
Écrit par l'entreprise
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Coordonnées de contact
Stoke on Trent, Royaume-Uni
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Difficult to find the precise product
Navigation on the website was difficult. When trying to use the search engine, hundreds of products were listed and pinpointing the correct item was time consuming. After persevering and finding the product, the packaging and posting service was good albeit expense. Although the item delivered was of good quality.
26 octobre 2026
Réponse de Starlight Packaging
hank you for taking the time to leave us your feedback. We're pleased to hear that you were happy with the quality of the product and that our packaging and delivery service met your expectations. We're sorry, however, that you found our website difficult to navigate and searching for the right product time-consuming. We appreciate you bringing this to our attention, as we're always looking for ways to improve the customer experience. We also take your comments regarding delivery costs on board. Thank you again for your order and feedback, and we hope to welcome you back again soon!
Perfect product
Just what I was looking for a large enough box. Easy to order and exceptional fast delivery.
1 novembre 2026
The boxes were good standard…
The boxes were good standard unfortunately they were bent in packaging so reduced the side strength and left creases on the sides which affected the appearance .this may because I only ordered one of each type as samples but it has put me of ordering more .
25 octobre 2026
Réponse de Starlight Packaging
Thank you for your feedback. We're pleased to hear that you were happy with the overall quality of our boxes, but we're sorry to learn that they arrived bent and creased, affecting both their appearance and strength. This certainly isn't the standard we aim to deliver, regardless of whether an order is placed for samples or larger quantities. We appreciate you bringing this to our attention and will look into how the boxes were packaged to help prevent this happening again. We apologise for the disappointment and hope you'll consider giving us another opportunity to provide you with the quality of service and products you deserve.
Excellent service ,fast and efficient .
28 octobre 2026
Réponse de Starlight Packaging
Hello Kathy, thank you very much for the 5 stars!
My order arrived really quickly and the…
My order arrived really quickly and the quality of the boxes was great.Would purchase again.
26 octobre 2026
Réponse de Starlight Packaging
Hello Michael,
Thank you very much for the 5 stars! We are very happy to hear you were impressed with our products and service
I have been using Starlight Packaging…
I have been using Starlight Packaging for a number of years.
I can order small quantities to try. Larger quantities are always in stock.
I have found the staff very polite and helpful.
Deliveries are prompt and packaged well too.
10 septembre 2026
Avis spontané
Réponse de Starlight Packaging
Thank you for your continued support and kind feedback! We're delighted to hear you've been happy with our products, service, and deliveries. We truly appreciate your loyalty!
Turns out to be rather expensive
Turns out to be rather expensive. Prices were shown without vat and shipping costs a lot. May be worth for large orders but not for small orders
26 septembre 2026
Réponse de Starlight Packaging
Thank you for your feedback. We're sorry to hear that you found the overall cost higher than expected. We would like to clarify that our online prices are displayed both with and without VAT, so customers can clearly see the pricing before placing an order. Shipping costs can vary depending on the order size and delivery requirements. We understand that smaller orders may be less cost-effective, and we appreciate you sharing your experience. We will continue to strive for greater transparency and value for all our customers.
Great product at very good price
Great product at very good price, delivered promptly.
27 septembre 2026
Réponse de Starlight Packaging
Hello Chris,
Thank you very much for the 5 stars! :)
Excellent service.
30 septembre 2026
Réponse de Starlight Packaging
Hello Peter,
Thank you for the 5 stars! :)
Really quick 👍
29 septembre 2026
Réponse de Starlight Packaging
Hello Simon,
Thank you for the 5 stars!
The guys at Starlight Packaging are…
The guys at Starlight Packaging are brilliant. Unfortunately the same cannot be said for the couriers they used. Luckily I am near enough that I went and collected from them
28 septembre 2026
Réponse de Starlight Packaging
Hello,
Thank you for the 5 stars! We are sad to hear about the issues with the courier, please contact us at sales@starlightpackaging.co.uk when you are ready to place another order and we can arrange an alternative for you
Difficult product to find
Arrived in good time and was exactly what I expected. This is a difficult product to find, because it holds hot food. Reasonably priced.
25 septembre 2026
Réponse de Starlight Packaging
Hello,
Thanks so much for the 5 stars, we are very happy to hear you were able find the product you were looking for :)
No delivery and cannot speak to anyone
Order placed for next day delivery. 1 week later the funds had been taken and the order had not arrived so I chased on the phone and was told it would be with me the following day. Since that day, the delivery has still not arrived, and I cannot get hold of anyone. I have emailed, left voicemails, WhatsApp, phoned the number associated to WhatsApp, phoned the landline daily and it is never picked up. I have raised a dispute with my bank but the service and communication are none existent. Would never ever recommend or order from this company.
17 septembre 2026
Avis spontané
Réponse de Starlight Packaging
Hello,
We are very sorry to hear about your experience and completely understand your frustration. We sincerely apologise for the delay with your order and, in particular, for the difficulty you have had trying to contact us. We appreciate how disappointing and frustrating this must have been, especially after being advised that your order would arrive the following day.
We have looked into the circumstances surrounding your order and can see that there were delays beyond the original expected delivery timeframe. However, we fully appreciate that this does not excuse the lack of communication or the difficulty you experienced when trying to reach us.
We are genuinely sorry that we have fallen short of the level of service you expected from us. We would very much like the opportunity to look into this further and resolve the matter for you. Please contact us directly with your order details so that we can review what happened and ensure this is addressed appropriately.
Once again, please accept our sincere apologies for the inconvenience and frustration caused.
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