John Clark Motor Group - Mini Aberdeen Avis 

Harriett was friendly, efficient and helpful. If only everyone was like her!

Just purchased my 3rd mini from Leonie and Andris in John Clark Mini Aberdeen. First class experience which is why I wouldn't go anywhere else. Fast, friendly, professional and nothing was any bother. Andris went out his way and out of hours to help.
My husband has now also purchased an Aceman! I feel people are quick to write when things go wrong but great service isn't as recognised or great staff. Mini Aberdeen are lucky to have you both.

We recently purchased a Mini Clubman from John Clark Motor Group Mini Aberdeen, and our experience was truly exceptional, thanks to the outstanding service provided by Beth.

From the moment we inquired online, Beth was incredibly helpful and responsive. She promptly arranged a viewing and test drive, during which we instantly fell in love with the car. Throughout the entire process, Beth was patient, informative, and professional, guiding us seamlessly through every step.

What truly impressed us was Beth’s dedication to ensuring an exceptional experience. She went above and beyond by personally delivering the car to the Mini dealership in our city, where she took the time to explain all the features and functionalities, including the fantastic Mini app.

The delightful doggy toy for our four-legged family member, Sherlock, was a lovely surprise. It's clear that Minis aren't just cars; they're a lifestyle, and Beth made sure we felt welcomed into the Mini family.

If we could, we’d give this experience a trillion stars to John Clark Motor Group and especially to Beth. She’s a shining star in the car industry!

Handover of the car on the day of receiving was good for explaining the car itself, however I had to ask about the free insurance that was included with my car. I also had to chase my car, delivery date exceeded what was stated in ordering but I did not receive updates without contacting the dealership. I also had to ask for explanation about some of the extras that were included in my financial breakdown that I wouldn’t normally have chosen to pay for - tyre and alloy and paint protection. I had arranged a day and time to collect my new car but the day before was asked to come in at a different time. The original time was achieved however it felt rushed when discussing the paperwork. Also mistakes had been made with some of the paperwork which meant I had to sign some documents twice

Staff made the process of changing our old mini for a new one very pleassnt

Jen was fantastic. There was no stresses involved and everything went smoothly.
She was friendly and professional and if she wasn’t retiring soon I’d definitely use her in the future! Thanks Jen.

Excellent service from John Clark Mini Aberdeen.
From test drive to ordering and, taking delivery of my new Mini, I was kept informed either by phone call or email.
The salesperson was very knowledgeable and, nothing was too much trouble!
And, the hot chocolate was very welcome too!

The Service I received from Jason was excellent, he fully explained all my options for purchasing my new Mini Aceman,

I would certainly recommend John Clark Aberdeen as the place to go for a Small Car or a used car.

Sales executive was very knowledgeable and helpful.
Great customer service.

The process of buying a new car was made easy by the sales team. Quality of product exceptional.

Helpful, approachable and knowledgeable sales staff. Warm welcome from reception. Seamless processing for purchase. Would definitely recommend and would buy from JCM Aberdeen again!

We had agreat experience at John Clark - Mini Aberdeen. Our sales adviser was Harriett Bryant who was very helpful and made sure our Mini deal was exactly what we were looking for and nothing was too much trouble.

Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome.
Pleasant spacious showroom, lots of cars on display.
No pressure from the staff just helpful support if required. All of the staff are great but in particular we are always helped by Beth who sells us our Minis, she knows just what we require and makes sure we get the perfect car.
Leonie, Jackie, Ashleigh and Michael also come along to say hello and make sure we are getting everything we require whilst in the showroom

Good service, well organised ,I have had a few Mini's now and John Clark have always offered a great service.

Harriett was extremely helpful and professional. I will definitely buy a car from John Clark Aberdeen in the future and will recommend to friends and family.

The two people I dealt with at Mini were very helpful Beth and Mike. I got the car that I wanted, great service and had the car within a week.Excellent work by John Clark Mini Aberdeen.

The minute we arrived in the showroom we were made most welcome, and Beth in sales could not have done any more it was my first automatic car everything was done to make me feel confident in my new car.

Harriet was brilliant throughout the whole process and gave me the confidence to make the change from manual to automatic. She went above and beyond and actually came in on her day off to do the change over so I didn’t have to come in the evening. She is an absolute star.

Customer service and overall experience
Attention to detail
Communication
Ability to answer questions clearly