Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBalmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Beth very helpful ,the only complaintI have is that there is no hand book —I am 85 and it is all very well for young people who know what they are doing with apps etc but at my age I would like a... Voir plus
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Mini Countryman - recently purchased and I have to say the sales process was handled seamlessly by Beth, extremely knowledgeable and attentive at all times (even providing Email updates after hours!).... Voir plus
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Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome. Pleasant spacious showroom, lots of cars on display. No pressure from the staff just helpful support if requi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Garage automobile
- Prestataire de transport automobile privé
- Concessionnaire de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, Royaume-Uni
- 01224 335555
4,8
Excellent
259 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de John Clark Motor Group - Mini Aberdeen
Good Afternoon Philip,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Charlie,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Always friendly
Always friendly, they drop me off in town if there is no loan car available. Always do a great job, they blow Inverness BMW out of the water.
18 avril 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Mr Bedson,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
A great service
A great service, so efficient and video informative. Made everything easy
20 avril 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Afternoon Brenda,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Mini major service
I used John Clark to service my Mini. After making the booking I had to rearrange at short notice, which they did without any problems. I was kept updated during the day and the assistant was very pleasant when I went to collect the car.
17 avril 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Andrew,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I was impressed with the service…
I was impressed woth the service overall. However, following an incomplete update to the SatNav on my vehicle , I am currently without this facility. I would expect that prior to releasing the vehicle, this should have been functionally checked by the supervisor. The issue is currently being resolved, although 10 days have now passed since i reported the fault and a full resolution has not been met as yet!!
31 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Hello Andrew,
Many thanks for your review which I have passed on to our team at MINI.
Kind regards,
Julie
Great customer service
Staff treated my car and myself with genuine interest and care. Luved the use of the Audi Cam, I appreciated the no hard sell to get additional work done at that time. I will return. Indeed I'll probably buy my next car from there.
29 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Lorraine,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Very smooth efficient service
Pick up and return went smoothly. Found staff, especially Clara very helpful and answered my inexperienced questions most efficiently. She is a valued member of your staff.
9 avril 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Barbara,
Many thanks for your review and feedback, which I will ensure is passed on to Clara and the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Friendly, helpful, professional staff
Friendly, helpful staff. Lovely, stylish, welcoming showroom.
10 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
They really good at what they do as I…
They really good at what they do as I took my car too a few garages and they could not do it and charged me massive amounts of money but John Clark very good value for money
10 avril 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Calum,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Alan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good service and car returned cleaned…
Good service and car returned cleaned and valeted.
24 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Martin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Ann,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Friendly and professional staff who…
Friendly and professional staff who always put the customer first. Slight misunderstanding regarding timings was resolved speedily, helpfully and with thought for the customer. Proper customer service!
17 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Helpful staff
Lisa was incredibly helpful and provided a high quality of service. She helped make the experience easy to navigate. Due to her hard work and brilliant advice I would highly recommend this garage to other car owners.
16 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Morning Amy,
Many thanks for your review and feedback, which I will ensure is passed on to Lisa and the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent service
16 février 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Friendly service advisor explained what…
Friendly service advisor explained what was to be done. Provided loan car and quickly completed handover on completion of work.
16 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Afternoon John,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great customer service as always from JC
23 mars 2023
Réponse de John Clark Motor Group - Mini Aberdeen
Good Afternoon Craig,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
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