Jones Homes UK Avis 

419
TrustScore 4.5 sur 5

4,3

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Noté 5 sur 5 étoiles

We wanted to say a huge thank you to everyone at Jones Homes for making our journey into our new home such a fantastic experience! From the very beginning when we found our new home , Jaz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are in the final process of buying our 2nd Jones homes property on Westlow Heath. Terri helped us with our original purchase 7 years ago and was incredible then and this time round even though she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From first seeing the house, deciding to buy it and to moving in nothing was too much trouble. Communication was always uplifting especially when we were selling our old house and were finding thing... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We have had a really poor experience with Jones Homes customer service after moving into our property. They have refused to carry out repair work to our house on more than one occasion despite this be... Voir plus

À propos de l'entreprise

  1. Constructeur immobilier
  2. Lotissement
  3. Promoteur immobilier

Informations provenant de diverses sources externes

Jones Homes has an enviable reputation for building new homes in desirable locations throughout the North West, Lancashire, Yorkshire and the South East. Locations Include Wilmslow, Bolton, Macclesfield, Rotherham, Preston, Blackpool, Kent.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

419 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,3

Tous les avis

(419)

64 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jones Builders response

I am in the process of selling a property they built. I needed quite alot of information regarding various guarantees etc which related to the flat.
They have been so helpful and quick in their response in providing information to me. So Lovely to deal with via telephone and emails. A special shout out to Liz and Jonny who have been so thorough in and amongst their other workload. A big Thank you. Very impressed.

6 juin 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Mr & Mrs Batley for your feedback and for taking the time to share your experience with us. Liz and Jonny will be delighted. On behalf of all at Jones Homes, we wish you all the best with your move and for the future.

Kind regards, Jones Homes Yorkshire

Noté 5 sur 5 étoiles

Excellent remedial work undertaken by…

Excellent remedial work undertaken by Ben and Martin from Customer Care and they tidied up beautifully afterwards.

4 juin 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Anwyl for your review and feedback, we will ensure your comments are relayed to the team. On behalf of all at Jones Homes, we wish you many happy years in your new home.
Kind regards, Jones Homes Yorkshire.

Noté 5 sur 5 étoiles

Carol was very friendly

Carol was very friendly, informative and good with detail and specification. She took time with us and listened to what we said. Excellent.

27 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you for taking the time to leave your review. We appreciate all feedback, and will surely pass your kind words on to Carol.

Noté 5 sur 5 étoiles

Dan has been very considerate with…

Dan has been very considerate with working in the house with our newborn, he has gone above and beyond with his work and done so in a professional manner.

28 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Mr Bonett for your feedback and for taking the time to share your experience with us! Dan will be delighted with your kind words.

On behalf of us all, we wish you many happy years with your Jones home.

Noté 4 sur 5 étoiles

A warm welcome given by Jones homes…

A warm welcome given by Jones homes with flowers and champagne. The home had been cleaned and hoovered ready for my furniture. Little touches including hand soap and towels on the downstairs bathroom, just showed how the small touches made it a stress free day. Thank you Junes homes
de

15 mai 2024
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Réponse de Jones Homes UK

Thank you for your feedback and for taking the time to share your experience with us!
On behalf of us all, we wish you many happy years with your Jones home.

Noté 5 sur 5 étoiles

We moved into our beautiful new home 4…

We moved into our beautiful new home 4 weeks ago. There have been a few snagging points as to be expected with a new build property, but everything has either been dealt with or is in hand. Carl the site manager at the Bolsover site has been brilliant and very professional in every way. Nothing is too much trouble for him to make sure we are happy with everything. We would highly recommend Jones Homes to anyone looking to purchase a quality new build home.

24 mai 2024
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Réponse de Jones Homes UK

Thank you Elaine for your kind words! Carl and the team at Bolsover will be delighted.
On behalf of us all, we wish you many happy years with your Jones home.

Noté 5 sur 5 étoiles

5* Customer Service

Thank you to everyone on the Sunfield estate in Wilmslow for making moving into our new home such a positive experience. Everyone we have come into contact with, from builders we have passed on the road to contractors coming into the house, have been so polite. There is building works to the front and back of our house but we have never been affected by this, thanks to the professionalism of everyone on site. Everyone who has come to the house to resolve any snags has come on time and have been very respectful of a sleeping baby too! Special thanks to Julie, Phil and Charlie for all their hard work thus far; we really are very grateful

24 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you very much for taking the time to leave a wonderful 5* review of the support you have received from the full team at Sunfield.

Please know that your kind words and compliments have been passed on.

Wishing you and your family many happy years in your new home.

Thank you and all the best,
Jones Home North West

Noté 5 sur 5 étoiles

A special thank you to Julie!

A special thank you to Julie Roberts at Sunfield. Throughout the process of securing our plot, Julie was beyond helpful and exceeded our expectations. She made the entire process smooth and supported me and my partner every step of the way! She is extremely knowledgeable, friendly and would always keep us updated/put us at ease. We highly recommend her services and we wish her success in her future endeavors.

17 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Sara for taking the time to leave a wonderful 5* review of your reservation experience with us and the support you received from Julie.

Please know that your kind words and compliments have been passed on.

Thank you and all the best,
Jones Home North West

Noté 5 sur 5 étoiles

Excellent builder, I would highly recommend!

Great team who couldn't do enough for us throughout our moving process. The houses are beautiful and the after care once moved in is excellent. I would highly recommend buying a Jones home. We absolutely love our new home !

18 mai 2024
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Réponse de Jones Homes UK

Thank you Miss Pledger for your kind words. We are thrilled to hear of your enjoyable journey to owning your new Jones home. The team at Gateford Park will be delighted to hear your feedback.

Kind regards,

Jones Homes Yorkshire.

Noté 5 sur 5 étoiles

Moved into new build in Teasel Green

Absolutely fantastic customer care from both the Sales advisor (Janette A.) and the site manager Billy L. (Site manager). Janette was very helpful and patient with us by walking us through all the extras and choices for selecting materials for our new home. She was great at communicating the progress of the build with us and any additional information Jones Homes required as part of the buying process. Billy has been great at addressing any additional issues with the house after moving in (of which they were all minor and very quickly fixed). All in all very positive experience.

15 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Miguel for your 5* review and for taking the time to share your experience with us! Janette and Billy will be delighted.
On behalf of us all, we wish you many happy years in your new Jones home.

Kind regards,

Jones Homes Yorkshire

Noté 5 sur 5 étoiles

Special thanks to Gateford Lynn

Special thanks to Gateford Lynn, David and Graham
Provide good service with following up and looking for their final items to finish up soon.

2 mai 2024
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Réponse de Jones Homes UK

Thank you Mr Lam for your 5* review and kind words! The team at Gateford Park will be delighted to hear your feedback.
On behalf of us all, we wish you many happy years in your new Jones home.

Kind regards,

Jones Homes Yorkshire

Noté 5 sur 5 étoiles

Stratton- jones homes

Julie Roberts on the Sunfield site has been helping us recently with alot of decisions. She has been so helpful and has gone above and beyond for us. Thank you so much x

3 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Sophie for taking the time to leave a wonderful 5* review of the support you have received from Julie on our Sunfield development.

Please know that your kind words and compliments have been passed on.

Thank you and all the best,
Jones Home North West

Noté 5 sur 5 étoiles

Sales team and site team all very…

Sales team and site team all very helpful and made whole experience of buying and moving easy

5 avril 2024
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Réponse de Jones Homes UK

Thank you Fiona, for your feedback and for taking the time to share your experience with us!
On behalf of us all, we wish you many happy years in your new Jones home.

Noté 5 sur 5 étoiles

We’ve had an amazing experience and so…

We’ve had an amazing experience and so much support from Denise over our move to a Jones’s home. We never thought it would happen and we visited the site every weekend and nothing was too much trouble for her. She is very knowledgable and a lovely person, we are very happy to be finally in our home.
Alison and Gary

30 avril 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you very much for your review. We are delighted to welcome you to Moorfield Park. We will ensure your thanks are passed on to Denise personally.

Noté 5 sur 5 étoiles

Dan Hunt helped sort out some snags at…

Dan Hunt helped sort out some snags at our new build and did a brilliant job. Professional, friendly, and clearly takes great pride in his work.

I'd feel secure in knowing Dan was at hand to deal with any future snags we might have.

26 février 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Chris for your kind words! Dan will be delighted to hear your feedback.

On behalf of us all, we wish you many happy years with your Jones home.

Noté 5 sur 5 étoiles

Family firm

Janette and Billy were so friendly and helpful and the whole experience benefited from that.could not have wished for more Janette went above and beyond.
Good family firm well built houses not thrown up like some companies.

30 avril 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Carol for your feedback and for taking the time to share your experience with us! We will ensure your comments are relayed to the team.
On behalf of us all, we wish you many happy years with your Jones home.

Kind regards,

Jones Homes Yorkshire

Noté 5 sur 5 étoiles

Sales staff - wonderful


During the soft launch, we visited the show homes and were taken care of by Julie. Afterward, we visited the homes several times and finally secured our plot. Throughout the entire process, Julie was a tremendous help, supporting us every step of the way and ensuring my happiness throughout. She went above and beyond, and nothing was too much for her. Julie truly exceeded all expectations.

I have recommended family and friends who are moving to visit Julie and Sunfields as the purchase process was super smooth and stress-free.

19 janvier 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Jade for taking the time to leave a glowing 5* review of your reservation experience with us and the support you received from Julie.

It's nice to hear you have been recommending our Sunfield development to your friends and family. I'm sure Julie would be more than happy and accommodating to help them find their new dream home.

Please know that your kind words and compliments have been passed on.

Thank you and all the best,
Jones Home North West

Noté 5 sur 5 étoiles

A Thank You for Exceptional Service and Support

I just wanted to say a big thank you to Denise Wilson for all her help with this purchase at Moorfield Park. I really appreciate the quality customer service, friendliness of the staff, good site construction and technical service, brand reputation, security and beauty of the chosen location, aesthetically pleasing houses, and Jones Homes` corporate approach. Thanks again!

22 avril 2024
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Réponse de Jones Homes UK

Thank you for your 5* review Mr Pertev. We are thrilled to hear of your enjoyable journey to owning your new Jones home. We wish you many years of happiness in your new home and will most certainly ensure we pass on your thanks to Denise.

Noté 5 sur 5 étoiles

Superb customer service by Julie Roberts

We have had couple of visits to the sales offices of Sunfield Wilmslow and what a pleasure it was to be hosted by Julie Robert! Not only she is thorough with her job but has exceptional customer centricity. She listened to me and provided options which would work for our family the best and went out of the way to assure that she and Jones Homes would do everything they can to make it easy for us. Employees like Julie is hard to find and Jones Homes are lucky to have her lead this exceptional development. Looking forward to collaborate with her in future and wish her all the best for her future endeavours.

4 mai 2024
Avis spontané
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Réponse de Jones Homes UK

Thank you Ankur for taking the time to leave such a glowing 5* review of your experience with Julie at our Sunfield, Wilmslow development. It's great to hear how your needs were being met and options provided for you and your family.

Please know that your kind words and compliments have been passed on.

Thank you and all the best,
Jones Home North West

Noté 5 sur 5 étoiles

Thank you to everyone at Gateford Park

Thank you to everyone at Gateford Park! We had an amazing experience from start to finish. David & Lynn were really helpful throughout and since moving in Graham, has been very attentive and sorted our issues (all minor) very quickly, making the transition into our new home very easy. Would 100% purchase again!

2 mai 2024
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Réponse de Jones Homes UK

Thank you Kesiah for your kind words and 5* review! David, Lynn and Grahame will be delighted. On behalf of all at Jones Homes, we wish you many happy years in your new home.

Kind regards,

Jones Homes Yorkshire

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