JRC Global Buffet Avis 

121
•
TrustScore 2 sur 5

1,9

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Noté 1 sur 5 étoiles

CROYDON BRANCH IS HORRIBLE.... CUSTOMER SERVICE FROM THE FRONT DESK WAS VERY AGGRESSIVE AND THE GUY WHO TOOK THE TICKETS NEED TO BE RETRAINED, WE PAID TO MUCH MONEY FOR THIS TYPE OF SERVICE, WE WILL N... Voir plus

Noté 5 sur 5 étoiles

This is for JRC Watford (London). Had a birthday dinner there where the birthday person get a free meal. My kids loved it. Everyone had their own favourites across the wide spread of variety. Lotsa ca... Voir plus

Noté 1 sur 5 étoiles

Misrepresentation of food choices at Cardiff. No Spanish, no Mexican, no Lebanese, no Italian (apart from 2 pizzas), noodle bar closed. At 6.30pm lots of empty bowls and food cold to lukewarm. Complai... Voir plus

Noté 1 sur 5 étoiles

Its a Shopping centre food court experience labelled as Global, and made it to a restaurant. very dim lighting makes you see not much grease and yak.. Absolutely zero culinary experience, mass feedin... Voir plus

À propos de l'entreprise

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Informations provenant de diverses sources externes

JRC Global Buffet is a stylish casual dining concept that brings the best of world food to the UK. With branches in major cities such as London, Swindon, and Cardiff, JRC Global Buffet marries exceptional quality, authentic food with cutting-edge desig...


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1,9

Bas

TrustScore 2 sur 5

121 avis

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1,9

Tous les avis

(121)

12 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Wood Green branch

This is the worst buffet I've ever been to! Not only was the meat not cooked properly, the food was highly salted and lacked flavor. When we asked to speak to a manager, a card was given to us to make a formal complaint! Nothing else!
I was mortified to discover that soft drinks were not refillable unlike the Ilford branch. I don't understand how they could charge so much to get in and have the nerve to charge £3 for a small bottle of coke. I would plead with you not to waste your money nor time with this place. If you want a decent buffet experience, I would highly recommend the Ilford branch. That one is nice. Wood Greens branch needs to close down or needs to be ran differently.

1 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

DISGUSTING TOILETS

This was Mother's Day, we enjoyed the food but the toilets were disgusting. Dark to hide the filth and a queue of ten ladies in the corridor waiting. Of the three ladies cubicles, two were locked and the one that was open had no catch on the door let alone a lock. The two pig trough sinks were half full of water not draining out and full of horrid stuff in there. We were told the gents toilets were no better. It makes one wonder what the staff toilets are like and how hygienic are the staff? Cardiff Bay

10 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Wood green brunch

Wood green brunch. Woow, what a bad buffet. the atmosphere seems very dark, well you just arrive and there is 2 security guard at the entrance, so weird right.
I ended up there after check they website what mentions a lot of different cuisines from around the world. Nahhh, thats a lie.. Is pretty much a big china town like buffet restaurant.
The website is as big catch. It don't mention any brunch where you can find this variety.

7 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Worse by the visit

I have been here 3 times in the last 6 months. Somehow each one progressively worse. The first time I went and food was okay, nothing to rave about but seemed fresh and warm. Staff always seem miserable and unhappy. Staff member dropped a glass and it shattered and went all over our table. The waiter quickly took our plates away and apologised and told us to go get fresh food in case. Not a fan of how my steak was cooked so close to someone else's scallops. Not the flavouring I want. 2nd time I went back and again food was adequate. However the drinks machine stopped working. From reading other reviews this unfortunately does not seem uncommon. No refund for paying extra for the refillable drinks just to be left with water. We also both had bad stomachs that evening. Went again for a third time tonight. Long story short I don't think I will be attending again. Limited food out that did not get restocked while we were there. All the food was cold and chips overcooked. I took one bite of the sweet and sour chicken which I liked on previous occasions and it didn't taste right so didn't eat it. Cutlery was dirty. Food clearly sat out for hours. Again had a bad stomach and is expensive for what it is. Have heard from some people who worked there when it was Cosmos and they said the hygiene was appalling and that they used to keep raw food in bin bags and buckets all around the kitchen as they went through so much food. Hoping this had changed since it was shut down and opened up as JRC. Such a shame as not many buffets around any more.

18 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Wembley Branch

Wembley Branch. I would give zero stars if it was an option. I have been to the Ilford, Wood Green and Watford branches and they were all okay. Our experience at Wembley was shocking. There was very little selection. All the food was old and tired and not very appetising. The cakes were stale and looked like they had been left out all night. My Wife and I have both felt ill and bloated all week after eating at your establishment. It was the worst experience in a restaurant we have ever had.

8 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible! Went their for a day out for kids who have to be supervised 24/7. Was told that the 13 year old who should we be £12 had to be £24 because she was over a certain height, ridiculous ! Two of us didn’t want to eat or drink anything , but had to be their to supervise , when we were then told that we had to still pay to get in even when we repeatedly said we weren’t going to be eating. The staff their started to get rude and we’re talking about the group of us also in a rude way. One of the staff members had then said to leave the children on their own when their 5 to 13 years old which is out of order ! I DO NOT RECOMMEND at all do not waste your time or money on this place!!

23 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Disappointing

I went here for a colleague’s retirement do.
The lady that took our payment hardly spoke to anyone, there was at least 30 of us paying the £24 for food, but no friendly customer service.
I found some of the food nice but most was cold. The cake I picked for dessert was frozen.
The bar never had any Gin glasses and tried to encourage us to buy doubles!
The toilets were so dark.
All in all I would never eat in this place again.

20 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Go anywhere but NOT here

I had to give a star but the worse food I've ever had. Everything was COLD and many empty food selections. No fresh/chef serving stands like pasta, tandoor or grill areas. It was a Saturday evening too. Awful awful experience. Almost £30 per adult including drinks but an absolute waste of money. I will be making a complaint on this further.

16 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking

Absolutely shocking. I had issues on arriving after making a reservation, we stood at the desk with the lady for about 30 minutes if not more. 9/10's of the food was undercooked (I am ill now), there was kids walking around licking and grabbing whatever they like then putting it back. Had to clean the plates myself... And was told after 40 minutes (roughly) of eating that we "had 20 minutes to hurry up and eat or we will get kicked out" absolutely shocking and the fact that I paid for this is ridiculous. Never trying another buffet let alone going near another JRC ever. Would highly recommend eating off the floor than trying this place. Save your time money and health.

3 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Not recommended

I wouldn’t even want to give 1 star. It was a horrible experience visiting this restaurant in Wembley. The food quality was sub standard and none of the items were hot. It felt like some food was kept stale and even the desserts weren’t great. I wouldn’t recommend spending money to eat at a place like this where food quality isn’t a priority

4 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

No longer value for money!!

Used to always recommend, was excellent. since lock down, the food did not taste fresh, Prices have gone up, Food is more like Iceland fried with less variety, the rost duch was like it was made last week.
bring back the old chef as food is tastless no longer value for money !!! Sorry used to be one of my best dining restaurant

7 octobre 2023
Avis spontané
Noté 3 sur 5 étoiles

If only.....

This place appears to typify why checking out reviews BEFORE being disappointed, is a good idea. Although there are very positive reviews, the highly descriptive and worryingly numerous negative ones, often complete with corroborative imagery, outweigh them. Therefore, I will not be visiting the Cardiff site anytime soon. It would seem the place started well a few years ago and has since seen a dramatic decline in quality and quantity, particularly since changing hands recently. Such a shame these places seem to 'whither on the vine' west of the Severn Estuary. I will keep tabs on the reviews and perhaps a stark improvement might prompt a rethink. Floors had better not be sticky though and dirty toilets are a red flag anywhere. I have written this to let the owners know what is needed to attract customers like me, and also to save anyone researching the reviews for forty minutes, like I just have.

25 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

i would give it zero stars if i could

i would give it zero stars if i could, believe the bad reviews because they are true. Dont play russian roulette with your health, we did and got really bad food poisoning. its not worth it the food is disgusting anyway

7 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

A Shocking Experience at JRC Global Buffet in Wood Green

My recent visit to JRC Global Buffet in Wood Green turned out to be a nightmarish experience, leaving my family and friends utterly appalled and disappointed. Having frequented this establishment for the past nine years, I never anticipated such a shocking encounter that has forced me to rethink ever setting foot inside its doors again.

From the moment we entered the restaurant, the ambiance was stifling. The air conditioner had been inexplicably turned off just 10-15 minutes after our arrival, transforming the live kitchen environment into an inhabitable, non-eatable inferno. It was clear that this was not just an oversight but a deliberate act. As we inquired about the heat and requested food, we were met with an astonishing display of arrogance and abusive behavior from the assistant manager.

The assistant manager's attitude towards us, as customers, was nothing short of disgraceful. He displayed a complete lack of professionalism, hurling insults and racial abuse at our party. Even as the staff attempted to intervene and control his behavior, he persisted with his tirade of humiliation.

One of the most distressing incidents was when he refused us food items well before the restaurant's scheduled closing time, subjecting us to unwarranted humiliation in front of our children. His assertion that we should have bought the restaurant by paying for just one buffet was not only offensive but also absurd.

The nadir of the evening occurred when, in the midst of his abusive rant, the assistant manager nearly collided with me while I was carrying food to our table. Shockingly, he did not even bother to offer a simple apology for his carelessness.

As someone who has patronized JRC Global Buffet for almost a decade, this visit was not only an enormous letdown but also an experience that almost led us to call the authorities. It is a shame that what was once a reliable and enjoyable dining spot has now deteriorated to such an extent. I sincerely hope that management takes swift action to address the appalling behavior and practices we encountered on that unfortunate evening.

In conclusion, I would strongly advise potential patrons to think twice before choosing JRC Global Buffet in Wood Green for their dining experience, as the appalling treatment we received tarnishes the reputation of what was once a favored establishment.

3 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT EAT IN THIS PIT

Only gave 1 star as I had to.

Steak chef was rude, food was awful. The pizza was OK. I tried a little of everything and was very disappointed. Complained to a member of staff and he walked away half way through. DO NOT EAT AT THIS PIT!!!!!!

11 août 2023
Avis spontané

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