Paid for a tutor, tutor never messaged me, support link is broken, zoom link is broken. No way of contacting their support for a refund. Complete scam of a site. Many others have complained about th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had booked a tutor’s slot to learn a new language, Somehow the tutor never responded, the link to join the call was invalid, the money was already paid so I tried contacting the customer support w... Voir plus
L'entreprise a répondu
Great teaching platform where every teacher has an equal opportunity to sell him/herself. Very professional indeed. Should give prospect learners the comfort to join for their teachers select, dont se... Voir plus
L'entreprise a répondu
Justlearn is a very flexible and affordable place to find a tutor for the language you’re learning. They have a huge number of teachers offering classes to students in many different languages. As a l... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Learn a language online with professional language tutors. Learn English, Spanish, French, and +50 other languages. Connect with native tutors and teachers.
Coordonnées de contact
Olgas Alle 4, 6000, Kolding, Danemark
- support@justlearn.com
- www.justlearn.com
Nice website
31 août 2020
Avis spontané
Réponse de Justlearn
Hi there,
Thank you for your review, we appreciate it.
We hope you'll enjoy your platform and learn a lot.
All the best,
Justlearn team
Great teaching platform where every…
Great teaching platform where every teacher has an equal opportunity to sell him/herself. Very professional indeed. Should give prospect learners the comfort to join for their teachers select, dont see their role as a job but a calling instead. They will have their students interest best at heart.
30 août 2020
Avis spontané
Réponse de Justlearn
Hi there,
Thanks so much for your feedback. We're glad to hear you're happy with our platform!
We wish you all the best in your career!
Regards,
Justlearn team
I'm very happy.
27 août 2020
Avis spontané
Réponse de Justlearn
Hi there,
We're glad to hear that! Thank you so much.
Best,
Justlearn team
JustLearn was the worst customer…
JustLearn was the worst customer service experience I’ve ever had. So disappointing as I was trying to learn the Somali language (Paid for an entire months worth of sessions) and my tutor didn’t show up for our first one! I asked for a refund and instead was told to use another tutor not only from Justin but from the support team as well! (The only other tutor spoke a different dialect of Somali I had no use for) this was completely unprofessional and had to ask them both AGAIN for a refund. Was told I’d hear back in 2 days but I had to message after 3 to see what happened. Justin finally told me I would be getting a refund within 5-10 business days. This is the worst and most unprofessional place to do business. Save your money. I do not recommend.
17 août 2020
Avis spontané
Réponse de Justlearn
Hi Muna,
Thanks for your feedback.
We are sorry to hear about your experience. Please note that we do everything in our power to prevent these situations. However, sometimes tutors fail to attend due to unpredictable circumstances. We respect everyone's time and we understand your point of view. Please note we have noted down your feedback and we'll continue trying to provide the best possible experience for our students and tutors.
We wish you all the best in your language learning journey and hope to hear from you soon again.
Best,
Justlearn Team
Great site
This site is a great resource for anyone seeking opportunities.
16 juillet 2020
Avis spontané
Réponse de Justlearn
Hi Mohammed,
Thanks so much for your feedback, we appreciate it! We hope you enjoy your time on our platform.
All the best,
Justlearn team
Réponse de Justlearn
Hi Carine,
Thanks for your feedback.
Please note that due to the amount of lessons held daily on our platform, we are obliged to follow certain procedures that help us provide the best learning experience for our users. We are sorry that you feel your experience was bad, it was never our intention.
You can always contact us at support@justlearn.com to share your suggestions. Our team will continue to work hard and aim to be there for both tutors and students.
Have a nice day.
All the best,
Andrijana
bad content...you can better
25 mai 2020
Avis spontané
Réponse de Justlearn
Hi Maria,
Thanks for your feedback, it's highly appreciated.
We'd love to hear your suggestions - what kind of content would you be interested in? Is there anything specific you'd like to see on our website?
Please note we are working very hard to cover as many interesting topics as possible and to help language learners improve their skills.
Let us know your thoughts and we'll try our best to meet your expectations!
All the best,
Andrijana
The platform performs poorly
I've experienced too many bugs and technical difficulties both with the site and with the app. The Support team doesn't respond promptly, it takes forever. I guess, they're a "wanna-be-italki", but it looks like there's still too long of a way for them to go to get there. Very poor execution at this stage.
19 janvier 2020
Avis spontané
Réponse de Justlearn
Your feedback is appreciated. Our development team has worked hard to fix bugs and technical issues. Most bugs and technical issues have been fixed.
Our support team has improved a lot. Most questions are answered in 48 hours. We are working to reduce the reply rate to 24 hours.
Have a nice day.
Best regards,
Philip
Great Language Platform
Justlearn is a great language learning platform with a lot of opportunities. Very approachable, reliable and high-quality. I recommend to everyone who wants to improve their language and soft skills!
20 novembre 2019
Avis spontané
Réponse de Justlearn
Thanks a lot for your review and the 5 stars!
Our team appreciate the compliments.
Have a great day.
Best regards,
Philip
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