Just Wetsuits 

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer Service was very helpful and quickly responded to my inquiries via FB Messenger chat. I started off thinking I wanted an Orca Alpha, but after guidance from staff about sizing and availabilit... Voir plus

Noté 5 sur 5 étoiles

I ordered my wetsuit on a Sunday and got a call from Kristin on Monday morning. She wanted to make sure that I really wanted expedited shipping, which I accidentally got but didn't mean to. She pro... Voir plus

Noté 5 sur 5 étoiles

The wetsuit I wanted was not in stock. The owner was aware of my time constraints and because of her knowledge and experience ended up sending a wetsuit that was even better for me that the one I want... Voir plus

Noté 5 sur 5 étoiles

Kristen was extremely helpful! Explaining differences and similarities of suits/fits. She spent an hour and half in the phone, including FaceTiming to support me in the best fit of the suit!! The best... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de sports
  2. aussi dans
  3. Magasin de maillots de bain
  4. Magasin de matériel de plongée
  5. Magasin de vêtements

Informations provenant de diverses sources externes

We are a family-run business and love what we do. Two of us are triathletes and all of us love the sport, as well as other outdoor activities. We are dedicated to providing the best customer service in the business. As frequent online shoppers ourselves, we understand time is of the essence when you place an order. Just Wetsuits maintains one of the world’s largest wetsuit inventories in our own warehouse so the wetsuit you order is in stock right now. Most orders are shipped the same day and all orders are shipped within 48 hours. All of us at Just Wetsuits take great pride in being one of the top sellers of triathlon wetsuits in the world. Our focus is triathlon wetsuits and our goal is to be the best of the best. We research the market and only stock wetsuits manufactured by companies that have proven themselves over time. We offer products with the latest in wetsuit technology along with the best value for your dollar. Your complete satisfaction is our number one priority so we only stock products that will keep you happily in the water for years to come.


Coordonnées de contact

Tous les avis

(315)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

More than professional

The wetsuit I wanted was not in stock. The owner was aware of my time constraints and because of her knowledge and experience ended up sending a wetsuit that was even better for me that the one I wanted, and fit me well for my unique body shape. Without her personal assistance I would have surely purchased the wrong size suit. I'm glad I had an experienced person lead me through the process that also cared about my timeline. All communication was quick and responsive, including a return call during her family sporting event. The entire interaction was more than professional and quite impressive.

25 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Had a little issue with my wetsuit when…

Had a little issue with my wetsuit when it arrived , it wasn't the one I had ordered, I contacted customer service and didn't hesitate in fixing it the mistake. They made sure with y'all doubt I was taken care of, I would definitely recommend them to anyone for the customer service alone.

22 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Best place to buy a wetsuit

Best place to buy a wetsuit. Stellar Customer Service, price matching and wonderful follow up should you have issues with your new wetsuit. We only buy our wetsuits from Just Wetsuits and I love Kristen!

20 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Kristin was awesome

Kristin was awesome! Customer service was excellent.... answered all my questions....
This was my first wetsuit purchase, so there were A LOT of them. Thank You Kristin

18 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!!

Great customer service!!
The owners were extremely knowledgeable & more than helpful explaining to me all of my options given my inputs for an appropriate, but not too expensive, Wetsuit. Kristen went above and beyond to make sure I felt comfortable picking out the right wetsuit, which I was very happy with when it arrived and I tried it on, for my upcoming Triathlon. For anyone who doesn't know or anyone who is beginner triathlete, the first thing about wetsuits what truly appreciates excellent customer service, there's no question on who to go to for guidance on selecting a wetsuit. Just Wetsuits. :)

12 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Speedy service

Speedy service, and found just the wetsuit I needed after comparing numerous products, which was easy to do on the website. Plus, I realized that the wetsuit had been inspected before shipping, which was a comfort to know that someone took the time to make sure the product was perfect before it went out the door.

1 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Shipped very quickly

Shipped very quickly! The guide to putting on a wetsuit was very helpful--I've been wearing one for 10 years and had no idea!

24 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service! Kristen spent over 15 minutes on the phone with me helping me to find a wetsuit that would meet my sizing specifications, then sent a personalized note in the second batch of wetsuits I ordered. I finally found one that works! Thank you Kristen and Just Wetsuits.

12 juin 2018
Avis spontané
Noté 4 sur 5 étoiles

Only friction was with the delivery

Only friction was with the delivery, fed ex had to call me three times in order to locate where it was to be delivered (they could not find the address/street), interrupting my day.

5 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Great Experience!

JustWetsuits is a fantastic company that clearly values customer service. There was a slight problem with my wetsuit, but Kristen immediately responded and offered numerous solutions to rectify the situation. It was a truly easy experience and, if wetsuits were something I purchase frequently, I would definitely purchase through JustWetsuits again. I have already recommended to my girlfriend to rent a wetsuit through here, and it was a much better experience than the other rental competitor. I highly recommend using this company for any wetsuit purchase and/or rental.

3 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Just Wetsuits was fantastic

Just Wetsuits was fantastic. There was an inventory problem with my order and they contacted me directly to apologize and helped me find a new suit with a discount. The personal customer service was wonderful.

2 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

So great

Just Wetsuits was so great to work with.
They are extremely knowledgeable & helpful about all the
types of wetsuit that they have. They'll work with you to figure out the correct size and type of wet suit.
Their service and shipping is fast.
If you have to return a wetsuit because it's the wrong size, their refund policy is completely fair.
I recommend Just Wetsuits 100%.

2 juin 2018
Avis spontané

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