Kerseys Solicitors Avis 

172
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used the services of Kerseys for about four decades. I personally would not and have no reason to seek out any other solicitor

L'entreprise a répondu

Noté 1 sur 5 étoiles

Poor communication, advice & performance. Take an AGE to carry out the most simple of tasks-years to sort out the simplest of wills & straightforward conveyancing. Then give the wrong advice-a sim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jenny Dawson ably supported by Claire Ryan facilitated the purchase of a dormer bungalow, quickly followed by the sale of our bungalow. They moved things along at a steady pace, helped us resolve issu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Disappointing experience with Kersey. Emails went unanswered, we had to chase repeatedly, and communication felt slow and unprofessional. We never understood how the fee was justified — it seemed like... Voir plus

À propos de l'entreprise

  1. Avocat
  2. Services juridiques

Écrit par l'entreprise

Kerseys Solicitors are a leading law firm with a rich heritage of providing tailored commercial and private legal services to individuals, families and businesses. We are specialists in Commercial, HR Services, Family, Mediation, Probate and Trusts, Wills and Powers of Attorney, Dispute Resolution, Employment, Conveyancing. Kerseys Solicitors offer a flexible service, you can visit our web site to obtain an online quote for moving home, creating a Will or an LPA and use our free Online Family Tool to obtain guidance on your pathway and options to you. Visit our web site and chat with us or request a call back providing us with details of your availability and a preferred date and time to be contacted and we will do our best to meet your requirements. Not all lawyers are 9 to 5, we offer flexible pre-arranged telephone/virtual appointments to service your needs where we can.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(172)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Kerry at Kerseys solicitors offered an excellent service from start to finish. She was efficient and always got back to me quickly if I had any questions. Buying a house can be stressful but she made things easy. If she was out of the office or on leave my questions were always answered quickly by other members of the firm. I’d recommend Kerseys to anyone and would use them agsin.

12 janvier 2024
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Kerry Haynes and her team.

Noté 5 sur 5 étoiles

Excellent conveyancing solicitors

Kerry Haynes provided practical prompt advice and went above and beyond to get our sale and purchase over the line. I would not hesitate to recommend Kerry and the Kerseys residential property team, who were efficient and responsive throughout the transaction. Thanks!

11 décembre 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Kerry Haynes and her team.

Noté 5 sur 5 étoiles

Exceptional Edward

Having previously used Edward @ Kerseys for a sale a few years ago, I reached back out to him following the excellent experience I had previously. Kerseys price was competitive with other solicitors for conveyancing and we chose to use them for a purchase. Unfortunately the first house fell through after an awful lot of work from Edward and being very close to exchange. Edward kindly offered to keep our profile open while we looked for a new property which happened very quickly.
The new property posed some challenges with the vendors and chain looking for an extremely quick turnaround. Edward worked thoroughly with us to ensure all steps were completed to a timescale requested and we were in a position to exchange in 5 weeks (which is seriously impressive with all that was involved in a complex purchase).
I would certainly recommend Edward to anyone and will definitely look to use him/Kerseys again.

14 décembre 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Noté 5 sur 5 étoiles

Highly recommend - first time buyers

We are first time buyers and have just completed on our house. Thank you to Jane at Kerseys who made the house buying process so smooth for us - all our qs were answered promptly and we were given updates regularly. Would highly recommend! Thankyou!

14 novembre 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Jane Riley.

We wish you all the best in your new home.

Noté 5 sur 5 étoiles

I would highly recommend Kerry at…

I would highly recommend Kerry at Kerseys Solicitors. From the very beginning, Kerry was always on hand for advice and was easy to contact by phone and email. The confidence she gave us in our sale and purchase was really appreciated, as we had stress in the past with unresponsive companies. Kerseys really was a breath of fresh air. Thank you Kerry.

10 novembre 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Kerry Haynes and her team.

Noté 5 sur 5 étoiles

Smooth seamless transactions

Smooth seamless transactions. Prompt correspondence

12 octobre 2023
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Réponse de Kerseys Solicitors


Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Jane Riley and her team.

Noté 5 sur 5 étoiles

Just purchased my first house

Just purchased my first house, throughout the whole process Debbie and Karen made the process so easy for myself, could fault them. Any questions I had were always answered and I had updates through out the process. Would definitely recommend Debbie, Karen and Kerseys
Thanks Louie Tokely

15 septembre 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and Karen.

Good luck in your new home.

Noté 1 sur 5 étoiles

Poor communication and unprofessional…

Initially we were contacted by Edward and given a quote. We were happy with the price and Edward appeared informative and efficient.
Unfortunately it was downhill from there…

Once we had appointed Kerseys we were given another solicitor to manage our house purchase. We were informed that the initial quote we received was incorrect and our final cost was substantially higher than quoted. (If we’d have been quoted this cost initially we wouldn’t have appointed Kerseys!) we continued to use Kerseys as they already been appointed and the ball was rolling.

As first time buyers purchasing a new build property we weren’t part of a chain (a straight forward purchase) however it was made so stressful and lengthy due to the complete lack of communication from Sharon. We rarely received updates and would constantly be having to chase matters up. Our move ended up being delayed due to lack of efficiency.

Unfortunately we definitely won’t be using Kerseys in future and wouldn’t recommend them. If you’re looking for a professional and efficient solicitor - look elsewhere.

15 septembre 2023
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Réponse de Kerseys Solicitors

On investigation we can see that the original quote and our actual legal fees remained the same however following completion of the initial forms it was recognised that the property was a new build property whereby the Land Registry fee was increased.

We are sorry that you felt there was a lack of communication from your conveyancer. We do strive to keep clients up to date with the progress of their transaction so if our service fell short then we can only apologise.

Noté 5 sur 5 étoiles

All I can say is just Great and very…

All I can say is just Great and very helpful and professional service and friendly

4 septembre 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

Noté 5 sur 5 étoiles

Always a pleasure to work with Kerseys…

Always a pleasure to work with Kerseys and Edward Thomson. With the purchase of a new house and the sale of the old flat, everything completed in an easy, professional and timely manner.

Many thanks again for all your help, would definitely recommend.

31 août 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Noté 5 sur 5 étoiles

Very knowledgeable

Used Kerseys when moving home. I was fairly clueless of the process but Debbie was fantastic, very knowledgeable and guided me through the whole process. Nothing was too much trouble. Would definitely recommend.

25 août 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Noté 5 sur 5 étoiles

Highly recommended

Annalie and Rosie were fantastic when advising me on an employment settlement matter. All correspondence was quick, friendly and in terms I could understand. Highly recommended.

25 juillet 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments to our Employment Law team.

Noté 5 sur 5 étoiles

Top quality service - highly recommend!

We used Kerseys/Kerry H for the sale of our property and have been extremely impressed. Kerry has been nothing but prompt, professional and extremely helpful throughout this smooth process. We will certainly be using Kerseys services in the future for the purchase of our next property.

28 juin 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Kerry Haynes and her team.

Noté 1 sur 5 étoiles

Lack of communication despite my…

Lack of communication despite my solicitor attempting to engage over the last three weeks… not even an update. Not polite or professional.

15 juin 2023
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Réponse de Kerseys Solicitors

Due to client confidentiality we are unable to respond in detail, we do of course have to act in the best interests of our clients.

Noté 5 sur 5 étoiles

Chap called Edward did conveyancing for…

Chap called Edward did conveyancing for me and it took ten weeks to complete. Say no more outstanding.

7 juin 2023
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Réponse de Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Noté 5 sur 5 étoiles

Conveyancing

I was very impressed by Debbie Brooks who did the conveyancing on a flat purchase for us.She was very prompt in replying to e-mails and gave sensible advice all at a reasonable price.I would recommend her to anyone considering a house move.

2 juin 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Noté 5 sur 5 étoiles

Hi Debbie

Hi Debbie, Thank you for your helpful service delivered with professionalism, clarity, detailed and in a timely manner. All my questions were answered promptly and I had peace of mind. I would definitely recommend. Thank you again

15 mai 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Noté 5 sur 5 étoiles

Professional and friendly conveyancers

Used for conveyancing as first time buyer buying a chain free property.
Absolutely seamless from start to finish. Debbie and Karen answered my questions promptly and kept good communication with me whilst waiting on replies from the vendor. Professional and courteous when I did speak with them. I would recommend them.

11 mai 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and Karen Skene.

Noté 5 sur 5 étoiles

Professional Staff - Personal Service

Great staff who offered a personal service. Always available to be able to speak to and would always return my call.

5 mai 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

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