Kerseys Solicitors Avis 

172
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used the services of Kerseys for about four decades. I personally would not and have no reason to seek out any other solicitor

L'entreprise a répondu

Noté 1 sur 5 étoiles

Poor communication, advice & performance. Take an AGE to carry out the most simple of tasks-years to sort out the simplest of wills & straightforward conveyancing. Then give the wrong advice-a sim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jenny Dawson ably supported by Claire Ryan facilitated the purchase of a dormer bungalow, quickly followed by the sale of our bungalow. They moved things along at a steady pace, helped us resolve issu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Disappointing experience with Kersey. Emails went unanswered, we had to chase repeatedly, and communication felt slow and unprofessional. We never understood how the fee was justified — it seemed like... Voir plus

À propos de l'entreprise

  1. Avocat
  2. Services juridiques

Écrit par l'entreprise

Kerseys Solicitors are a leading law firm with a rich heritage of providing tailored commercial and private legal services to individuals, families and businesses. We are specialists in Commercial, HR Services, Family, Mediation, Probate and Trusts, Wills and Powers of Attorney, Dispute Resolution, Employment, Conveyancing. Kerseys Solicitors offer a flexible service, you can visit our web site to obtain an online quote for moving home, creating a Will or an LPA and use our free Online Family Tool to obtain guidance on your pathway and options to you. Visit our web site and chat with us or request a call back providing us with details of your availability and a preferred date and time to be contacted and we will do our best to meet your requirements. Not all lawyers are 9 to 5, we offer flexible pre-arranged telephone/virtual appointments to service your needs where we can.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(172)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Extremely satisfied

Extremely satisfied. Sharon and the team made the whole process stress free. Will definitely recommend to others.

31 mars 2023
Avis spontané
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Sharon Livermore and her team.

Noté 5 sur 5 étoiles

5* service - Professional and knowledgeable

I recommend everyone uses Kerseys Solicitors should they require any legal services.

Annalie was able to give me advice on a complicated situation very quickly and with extreme professionalism. She quite clearly is very knowledgeable in her area and is a credit to the company and any of her clients. Thank you!

5 avril 2023
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King and her Employment team.

Noté 5 sur 5 étoiles

Excellent Service and easy to deal with

Kerseys Solicitors provided an excellent service during the sale of my father's house. They were helpful and friendly, while being efficient and getting the job done in a timely manner. I particularly appreciated Jane Riley's helpful and pragmatic approach. I would happily recommend the company.

2 février 2023
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Réponse de Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Jane Riley and her team.

Noté 5 sur 5 étoiles

Top Rated Service

The service was excellent, and was provided in a no fuss , easy to understand manner.

20 janvier 2023
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Réponse de Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

Noté 1 sur 5 étoiles

- NEVER USE THIS COMPANY

- NEVER USE THIS COMPANY
- ARROGANCE ON ANOTHER LEVEL
- EXTREME BULLYING
- REFUSES TO RETURN OR ANSWER CALLS
- MENTALLY CHALLENGING
- EXTREMELY BAD CONDUCT
- NEVER HONEST OR TRUTHFUL

MY FINAL EMAIL TO MATT CLEMENCE AT THE END OF AN 11 MONTH NIGHTMARE & VERY NEARLY A NERVOUS BREAKDOWN BECAUSE OF THE EXTREMELY BAD CONDUCT, THREATS IN EMAILS & EMAIL BULLYING I RECEIVED, I HAD TO EMPLOY A BARRISTER AS THE ARROGANCE OF MATT CLEMENCE IS UNIMAGINABLE:-
Dear Matt
I confirm I am now in receipt of the funds.
I'd like to say thank you so much for helping me win the case easily!!!
However, I'm sure there is some hidden agenda that you know about & only time will tell, watch this space!!
You have bullied me through this whole process, it was even put in the court proceeding to the judge how bad your conduct has been throughout, you have been controlling, insulting & condescending in your emails & as for answering a telephone call!!!! Your lack of any respect or regard was overwhelming & extremely unprofessional.
I hope the need never arrise for us to ever have to communicate again.
Regards

1 novembre 2022
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Réponse de Kerseys Solicitors

The reviewer was NOT a client of our firm but someone who acted as a litigant in person in what was an extremely acrimonious family law case. This review should be read in that context.

Noté 5 sur 5 étoiles

Seamless Process

Ed was quick and responsive from start to finish! We had to change property due to the vendors pulling out of the original purchase however the transition from one property to the next was seamless and we felt like no time was lost or wasted on Ed's behalf. Keep up the good work!

16 décembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Noté 5 sur 5 étoiles

Easy company to deal with

Easy company to deal with. Special mention to Debbie for her excellent service and help.

16 décembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooke and her team.

Noté 5 sur 5 étoiles

Brian Smith at Kerseys is great

Brian Smith at Kerseys is great. He handled my tricky conveyancing with professionalism and aplomb. Brian is straight talking and a pleasure to deal with.

8 décembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Noté 5 sur 5 étoiles

Annalie King has been amazing since day…

Annalie King has been amazing since day 1! Extremely supportive and helpful! Could not recommend enough.

29 novembre 2022
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Réponse de Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie and her Employment team.

Noté 4 sur 5 étoiles

I recently sold my house with Debbie…

I recently sold my house with Debbie Brooks as my solicitor. She always replied to my emails quickly and gave a very efficient service

28 novembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Noté 1 sur 5 étoiles

Poor communication, performance & advice at exorbitant rates

Poor communication, advice & performance.
Take an AGE to carry out the most simple of tasks-years to sort out the simplest of wills & straightforward conveyancing.
Then give the wrong advice-a simple email with free competent advice from a local company proved more useful & accurate than many months of expensive 'with effect from 1 July 2022 my hourly rate was increased to £230.00 plus VAT' 'advice from Kerseys.
At those rates, the least you could expect would be accuracy, effort & professionalism; we got none of these.

25 novembre 2022
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Réponse de Kerseys Solicitors

We would like to look into your feedback further but unfortunately am unable to track your matter, would you be so kind to email trudy.hooper@kerseys.co.uk with your details so that this can be investigated?

Noté 5 sur 5 étoiles

Great experience

We recently purchased a property, which was dealt by Brian Smith, we found him to be thorough and professional. We would not hesitate to use him and Kersey’s again.

22 novembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Noté 5 sur 5 étoiles

Great team who delivered a smooth home…

Great team who delivered a smooth home buying and selling transaction, even when there was a fine time limit and multiple other issues caused by other members of the chain. A really friendly and helpful service. Explained everything clearly and showed genuine empathy when needed. A special thanks to Brian Smith and Edward Thompson.

11 novembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and Edward Thomson.

Noté 5 sur 5 étoiles

Edward Thomson’s customer service is…

Edward Thomson’s customer service is excellent, always very professional and efficient.
Would highly recommend this company because you actually get to talk to someone.

11 novembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Noté 5 sur 5 étoiles

Excellent service from Debbie @…

Excellent service from Debbie @ Kerseys. Kept well informed of progress with house purchase. Will definitely use again. AAA +++

11 novembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Noté 4 sur 5 étoiles

Thank you so much for helping us…

Thank you so much for helping us through what at times has been a frustrating process. As first time buyers we did not understand the process at all and Edward T. made it very easy by answering our questions and explaining everything thoroughly. Thank you so much for all of your help and egood service.

4 novembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your comments and feedback on to Edward Thomson and his team.

Good luck in your new home.

Noté 5 sur 5 étoiles

Excellent service from Brian

So glad we decided to use Brian at Kerseys. Selling and buying a house is never stress free but Brian's professional manner helped to make things go as smoothly as possible. Always contactable and always giving sound, honest advice. We were billed as we were quoted and would definitely use again and recommend to anyone else.

7 octobre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Noté 5 sur 5 étoiles

1st class service and very professional start to finish

Kerseys were highly recommended by the estate agents and I can see why. Everything was done professionally and timely and Brian and his staff have totally took the stress out of selling my fathers house. I knew exactly what paperwork they required and all the important documents have all been returned very promptly. Charges and fee were very competitive and very good value for money.
A Big thank you to Kerseys solicitors for all your help in the sale on my dads home. Wishing you all the best for the future.
Brenden Ward

20 octobre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Noté 5 sur 5 étoiles

Brian came highly recommended for my…

Brian came highly recommended for my 1st house sale, as being very professional and knowledgeable. Brian answered emails and phone calls promptly and kept the sale on track, He was firm with the buyers' solicitor, who appeared to be moving at a very slow pace. Thanks to Brian for a successful completion

11 octobre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Noté 5 sur 5 étoiles

Edward Thomson at Kerseys was excellent…

Edward Thomson at Kerseys was excellent and handled both our house sale and purchase.
The whole process went smoothly and Edward was efficient and professional. I wouldn’t hesitate to recommend him to anyone buying or selling property.

22 septembre 2022
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Réponse de Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

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