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very professional from start to finish

thank you

Appointment was on time and good use made of the time with the physio.
Very realistic assessment and encouraging support given.

Kept well informed, staff helpful & pleasant

professional, quick and courteous, no waiting!

I felt very welcome and very well treated. I suffer from severe white coat syndrome and the nurse was very kind and understanding and tried her best to put me at ease.

Just think it was very rushed compared to the first time, 3 hours the first time, 2 this time, blood on the patch, none the 1st time, eye very bloodshot, wasn’t the 1st time either, very traumatised after it, just happy both done now, the 1st a much more painfree experience

Great service from start to finish. Highly recommend

Arrived to find the carpark was a 10 minute walk away from the hospital, which considering the purpose of my appointment wasn't great.
When I arrived at reception there was no welcome or 'good morning' from the receptionist, I was just hit with a number of personal questions, in earshot of other patients and members of staff.
I was advised my appointment was at 9am so made sure I was there in the waiting room for 8:50am and I was not called by the consultant until 9:17am which I think is really poor. Would you wait for me if I was late by 17 minutes? Definitely not the '5 star treatment' that was advised on the screen in the waiting room.

My TKR went without complications. The operation went smoothly, the aftercare was as planned. The main secret is being consistent with exercises. The twelve week follow up went smoothly and Mr McMahon was pleased with my recovery.

My Gynae consultant has been SO amazing. I have felt so well supported! Approachable, thorough, reassuring.

I would like to thank the staff for kindness shown. All questions answered which made me feel supported.

Everything went smoothly. Taken promptly and procedure explained to me. No problems at all.

The Nurse I saw was amazing, so helpful and caring. I left feeling great. Kingsbridge care for me overall had been wonderful.

My first experience of Kingsbridge is one to forget. I attended a pre-op assessment on Friday 21st August 2026. The doctor was, or should already have been, aware that I have a condition called Malignant Hyperpyrexia, as I had advised Mr Yousaf of this on my previous visit.

50 years ago, in 1976, I had my appendix out. I had not officially been diagnosed with MH, but the doctors were aware of a family history. They therefore gave me an epidural prior to the operation, which went ahead successfully. In 2004 I had my gallbladder removed, and again the doctors managed this operation without any difficulties. Now, in 2026, I find Dr Gormley and an anaesthetist called Usman (don't know his surname), who works with Mr Yousaf, both feel it's too dangerous to proceed with a hernia operation in my stomach. So much for medicine moving forward throughout time, in this case it has gone backwards! I was dumbfounded that this was the outcome.

Is there any point in me asking to see another Consultant to see if his Anaesthetist would be prepared to deal with me? I was initially given 3 Consultants names by Benenden Health, Mr Damian McKay and Mr Kourosh Khosraviani were the other 2. I'd be happy to see either of them. Please respond.

Mr Yousaf was lovely. He explained about my operation.

Friendly welcome from entering the facility. Saw Dr McIllwaine on time. Very professional and friendly. Answered all my questions and then sent me straight through to nurses for bloods. Very smooth service.
Would highly recommend Dr McIllwaine, Gynae Consultant!

Great place everything was perfect detail staff attention and food

I was seen on time and the consultant was pleasant and explained everything well. I left feeling very confident in him

I had an Urology appointment with Professor Ian Walshe on Thursday 13thAugust 2026 and after consultation he advised that I have a further examination and that I would be notified the following day of the date and time by the person doing the procedure. Today is the 24th August and despite several phone calls to Hospital I have not heard anything positive on appointment except that Hospital is very busy and staff are not at station on particular days. Ido not think this is an acceptable manner to treat an 83 year old person.