KingSize Avis 

I placed an online order and received an error that the order could not be placed. A minute later, I get notification from my bank that funds are being held for the entire order of approx $150. Customer service said they AUTOMATICALLY HOLD YOUR FUNDS even if the order doesnt go through on their end! I have never run into this, but also did not read reviews before ordering. They claim this is a common practice, but it’s not at reputable online sellers. Stay far away.

I placed an order on june 18th 2026, the email confirmation for the order told me I would receive my items on june 30th, i called customer service on july 1st, i got hung up on twice. When I did get to talk to someone they assured me, my order would be delivered the next day.July 2nd, i received my order on july 8th, when I looked back through my checking account I was charged $80.94 on June 18th my purchase, on June 20 I was was charged $2.17, categorized, as reward. I disputed the charge with my bank. They denied my dispute.\n And I got no form of validation from kingsize for this extra charge, i should have read the reviews before. I did business with this company. Sure. It's only two dollars and seventeen cents, but if they do the same tactic with a 100 customers, they make $ 217.00, i've read several of the bad reviews of this company. I advise don't do business with this company.

Thieves liars and crooks

They double charged me calling it a preauthorization and caused me to go into the negatives. Useless customer service that doesnt seem to have any supervision. I was lied to by no less than 5 people who kept changing the reason they wouldn't fix what they did

The tee shirts are not true to size and the last few shirts I bought from them end up having holes in them for some reason maybe it’s the way they’re making a material but when I spend quality money on these T-shirts, I buy three T-shirts and I spend $84 that’s including tax of course I think I’ll search for somebody else to buy my T-shirts from. I think I paid like $19 per T-shirt. Total bill was $84 but I’m not getting what I’m paying for. Rather than to argue with them I’m just gonna go somewhere else. when you call customer service, you don’t get anything resolved it really terrible. I’m sorry to say they don’t care when I spend $19 per T-shirt. I want quality or at least decent quality..

They will not honor their coupon codes. Spent 40 minutes with customer service. They offered me a $100 off coupon code AND free shipping. They said it would be in my email. Never showed. I call them to inquire and Im told the past rep didn't leave any notes. Then blamed me for their internal error with codes and pricing. Been shopping at kingsize for 10 years. Nothing. No customer loyalty at all. For me..DXL is expensive. But, they stand on their price and discounts. I'll be back over there.

WARNING!!!! DON’T ORDER FROM KING SIZE!!!! I ordered two shirts and two pairs of pants for my dad. I received a confirmation email from the company on May 20th (the day I ordered). Shipping times were supposed to be 7-10 days. I had no more emails and no clothes at the end of that time period. I called customer service, they couldn’t find my order. I called them back and talked to 2 different people who said they had found the order, but to call back in a couple of days. I called back a fourth time and was treated incredibly rudely by a customer service person named Shiela. My card was not charged and at this point, I was going to reorder. BUT…they would not guarantee the amount they confirmed the first time. They told me they didn’t have to honor that amount…even though they lost the order. They told me we had never ordered from them before, so there was no account…(we had). Ok…so just take my information and let me give you the id numbers of the clothes…She preferred to be confrontational. I never heard, I’m so sorry that we have misplaced your order…instead I was treated as if I’d never ordered at all! I asked if it would help if I sent a screenshot of the confirmation. I was ignored. I gave up and ordered from Land’s End. Don’t bother ordering from this bunch. They could care less if you order from them, they could care less about finding orders, they don’t want your order or to be civil if something goes wrong. Likely the worst customer service that bothered to answer the phone I’ve ever dealt with! I waisted well over an hour between 4 customer service people. The first was slightly rude…the last could give a class in how to run off customers being rude! Thank you for your help Sheila! You should win first place in a bad manners competition! I finally gave up on June 26th…I thought I was more than patient!

I should have read the reviews first. If you use this watch out. They are absolutely thieves. Watch you bank account. Their is a hidden $16.99 monthly fee. The phone number to have this month fee removed is 877-526-5592. Ask for credit. It is a separate company. The customer service at Kingsize listed on the Kingsize CC cannot help with this.
If you pay off you account check your next bill. The interest accrued with interest.

All their coupons are fake: 50% off, 20% off, 40% off for signup, free shipping. No items qualify. Customer service could not help, recommended I write this report so they can improve.

They sent me a defective product. The return process was extremely difficult, to the point that I couldn't even return the defective item they sent. I just realized they've also been charging me a hidden membership fee of $16.95 a month for months!!!
THEY ARE GOD DAMN THIEVES!!!

Be very careful when you order from this company they charge you $11 to return items if they do not fit and if you do not want a gift card in place of your purchase! It was my first time dealing with this company and I’m very disappointed.

I ordered a purple muscle t-shirt through kingsize.com. I received a black bra. Kingsize said that if I want a refund, I can either take it in store credit or have them charge me a processing fee of $10.99 for processing the refund to my credit card. I do not want an e-gift card that can only be used at kingsize. I want my money back considering they refuse to provide me with the actual thing I ordered. They sent me a label to bring to a local UPS store to "drop off" a return, btu the UPS Store wouldn't take it because the return label said I was returning a purple T-shirt, and I brought back the black bra. I tried calling their customer service number, and got no answer, then called again, and got someone who sent me another label to print and ship the item back myself (guess I'm out the cost of packaging, now), and it will likely take weeks for me to get an actual refund.

I placed an order online and they charged my account 3 times. I called immediately, and they promised a supervisor would call back. They never did. 24 hours later I called back. Was told the same thing. Never happened. Called 24 hours later and got same story. They stole over $230 from a widow. Disgusting.

I USE TO TRUST KINGSIZE BUT NOW SINCE THEY STARTED USING FOREIGNERS IN THEIR SHIPPING APARTMENT IT'S MUCH MORE DIFFICULT TO GET WHAT YOU ORDER & HAVE IT SHIPPED TO THE RIGHT ADDRESS,THEY SHOULD HIRE AMERICAN WORKERS , THEY WOULD GET MORE BUSINESSE & LESS COMPLANTSI

i ordered n PAID W MY BANKING ACCOUNT A BUNCH OF STUFF FOR MY HUSBAND .one item was not only wrong it was also a different size i called them n they said im sorry send it back n right now ill get u the right one sent! well i sent wrong one bacj but right one NEVER CAME N IT WAS BLACKBERRY EXPENSIVE ZIP UP JACKET . Now starting in Feb. im getting calls from comenity bank saying i owe them$300 for KINGSIZE N IM LIKE WTH ARE U TALKING ABOUT I PAID OUTA MY BANK EVERY PURCHASE I can see it IN MY BANKING ONLINE! im so sick of the calls n take pride i. having perfect credit so i just paid comenity bank $306,57 to keep perfect credit for God knows what they are saying i owe for DO NOT SHOP W THEM THEIR CUSTOMER SERVICE SUCKS N THEY WILL ROB U .. n ive still never received the jacket i sent one back for!! im so so upset n by the way im a senior drawing $1237 a month so just now paying off something i do not owe for cost 1/4 of my monthly income while I’m sure some CEO OR UPPER MANAGEMENT HAVING A BIG COOKOUT OR AND EATING STEAK N SHRIMP WHEN IM GOING NOW TO BUY 5 pks of meat for $19.99 to last all week!!! HOPE THESE people CAN LOOK AT THEMSELVES IN THE MIRROR! Sammie Banegas

I started out by asking for a supervisor they asked me for my zip code. They could not get my zip code, right? This is on the phone.
Before I could give my phone number, the agent hung up on me. I called back, got another agent. They could not get my phone number. Correct, I asked to speak to a supervisor they lied and said a supervisor cannot process returns. They have, they never had a supervisor called me back.I'm still trying to get this return processed and their ads are very deceptive, as far as pricing goes

Defective product, took 3 phone calls and 3 chats to get a replacement. Had to call to ask them to not charge shipping on this exchange.
Will not be buying from them again.

The entire order was wrong. If I could give this company -5 I would. Bought 3 pairs of pants. Confirmation was correct but that's all that was right. Since we need the product, I will have them altered to fit. I WOULD NOT DO BUSINESSEITH THIS COMPANY.

Please do not give your information to this company. Do not give your card information. You name your address to this company. This is a fraudulent company. I’m not even sure if they’re real. Customer Service is extremely rude. Never got my product no updates no email confirmation that it was shipped, but they claimed that it was no tracking information. I called 3 times in. 1 month each time they said my order is shipped and on the way and said they apologized for the delay. They first time they said they needed to verify my card no email notification for that just waiting for me to call I guess after that I called every week and half. Kept getting told that my order was on the way . Never received it. Customer Service was extremely rude. They couldn’t provide any of the tracking information from before the order. They said that they shipped, but they took my money. I gave all my card details over the phone to this company again after I already paid it online . I never got my order No nothing this is an awful company. Do not give your card information your address of these people.

Places an order for slippers(on 4/18/26) 17 xx wide. Item is backordered until 9/1/26 (not a typo, September 1 2026)
Called them up to cancel the order, they say it's still in process and due to the backorder, my card will not be charged until shipped. Checked my card, I was charged the full amount at time of purchase. The agent stated the order cannot be cancelled until it is processed. LOTS of double-speak. Obviously this company cannot be trusted. I would it recommended using this company or their long list of related companies for anything.

They won't give me my clothes! Before, I thought it was because I wasn't scanning the QR code with Venmo, which for some reason Kingsize can't possibly comprehend. Then, when I finally got it down, meaning I received the order numbers for their related orders, they ended up flagging it because " The shipping address and mailing address were different" and also because for some reason Kingsize registered the payment as PayPal, which Kingsize also can't seem to comprehend. Even worse, when I finally got a call from one of their representatives regarding the flagging, she said she has now "released it" (from flagging presumably) per my permission. Now, the first order (my shirts) have went through, and they took my money explicitly. My order for the pants, are now pending. Considering the words of the seemingly kind representative, that order should be imicitly confirmed. However, both of the orders have dissapeared from my account. Both on the 'order history' and 'track my order' sections. I have no other avenues for clothing, Kingsize ONLINE is all I have. I have no choice but to conclude that Kingsize, and the representatives, are a terrible service full of empty promises and most likely passive aggressive liars who give bologna reasons for their inability to perform their jobs and fulfill their duties. The only thing they're good at, evidently, is holding onto my money completely irrelevant as to whether or not the order "officially" went through or not. It's depressing, but unfortunately true. I have screenshots and PDFs of oder numbers and call records to prove my case. Weirdly, the phone number she used to call back was different than the 1 (800) 477-0198 number.