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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have ordered from them many times and have had favorable review of them until my last order when they tried to charge me for another person's that used to live at my address, so they would not ship... Voir plus

Noté 1 sur 5 étoiles

Ordered one item that arrived defective - a sweater where the knitting was missing at the based of the quarter zip. Not only did I pay $10+ for shipping, but they wanted a $10 processing fee to return... Voir plus

Noté 1 sur 5 étoiles

They heavily advertise a "free" rewards program that ends up being $16.99 after a month. When I tried to cancel, the only way to do that is to call customer service. The number advertised on their web... Voir plus

Noté 1 sur 5 étoiles

I have contacted King Size customer service many times, I have emailed them multiples times to ask them to stop sending catalogs and cards since my husband died 4.5 years ago. Every month I get a ca... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour hommes
  2. aussi dans
  3. Magasin de sous-vêtements
  4. Magasin de vêtements
  5. Magasin de vêtements grandes tailles
  6. Magasin de vêtements pour femmes

Informations provenant de diverses sources externes

Specializing in mens big and tall clothing for over half a century, we carry sizes L-9XL, waist sizes 36-80, and wide and extra wide shoe sizes 8-16.


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

493 avis

5 étoiles
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Tous les avis

(493)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

NEVER the same size items

NEVER the same size items ! . Dont know where they have their crap made, but they are NOT consistent on sizing. I can't return the item , because I washed it before he wore it. Would have cost me half the cost of the item , to return it. 2xlt is made for a 600 lb giant. What a waste of money. SO disappointed. But, I should have known.

4 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I was a first time member

Eileen Lemaire, not Raymond Garvey that is deceased. I was a first time member. Established account, attempted to order and found message, Bag is Empty. But I just ordered. After 6 times, I gave up and phoned. Worse. Stupid, incompetent women, finally got my order straight but, hung up before establishing the shipping address different then my billing address. I had to call back and another women said she corrected the order and put in the shipping address. Wrong. Today, called again. They are shipping the item to me instead of the shipping address established. Now I have to wait for it and drive over 2 hours to bring to my son in assisted living. I am 83 and have never encountered such a disgusting, frustrating, incompetent company in my life. Stay away.

2 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Inconsistent product

I purchased 4 of the same style and sized shirts in different colors. The deal was great and I was looking forward to giving the shirts to my husband. I was sorely disappointed when they arrived. Colors were as described and the fabric was as expected however, all of the shirts were different lengths. My husband is a true XXL Tall and he was swimming in these shirts of varying lengths. He stands 6’4 and one shirt’s hem hit him below the knee… it gave us a good laugh until I had to deal with the return. I made the order at the beginning of August. One item is still on back order as of December 2nd. The refund process is awful. They won’t refund your original payment method until you receive their gift card for the amount less the restocking fee and they won’t cancel a back ordered item for refund so I have one shirt in limbo until god knows when then I’ll have to receive the gift card and contact support to have them finalize the refund to my original payment method. Needless to say, I do not recommend buying from this website unless you enjoy wasting your money and time.

8 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Language barrier..........

I spent 1 hr. on 3 back and forth emails, 2 hrs. on phone getting passed around. The question was i want to purchase a jacket, but need to know if I am able to pay additional money to get it sooner. 6 associates I spoke with could not give me an answer. I told them my jacket is in the cart, and if you can not find answer, to please help me get Boulder Creeks email and I will gladly do it myself. No one could get it done, except the 7th associate I spoke to told me extra cost in 5 minutes. I believe I know why. I have have had Hispanic speaking crews on job sites. Most of the these days could speak English ok, but could not understand it......, same goes for people who answer phones at retailers. Ask them to repeated what you are saying to them, you'll understand what I am taking about. People who do the hiring probably ask prospective candidates, can you speak English, the answer would be yes, but they may never ask do you understand it.
Most node their head yes to everything you might say, but do not understand completely what you are taking about. Its not the ones who want a jobs fault. Its the people hiring.......
Dive deep on King Size before you spend any money.
And they charge 10% if you return an item to restock.
BEWARE!!!!!!!

24 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a sweat top and sweat pants

I ordered a sweat top and sweat pants. The top arrived, and the pants were back ordered. The pants didn't come, and didn't come, and were then finally discontinued. They won't let me return the top because it is beyond 60 days. But, the reason we are beyond 60 days is King Size fault. I will never purchase from King Size again.

24 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Preying on fat and tall people

I purchased a pair of pants inseam 40 and they came inseam 29". They attempted tp have me drive 21 miles to return the package to a happy returns on my own dime so they could then charge me another 40 dollar to repurchase the item.

21 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

The site is horrible

The site is horrible. I tried to order and have it shipped to my office rather than home and it kept referring back to my billing address. I tried multiple times. The day the order arrived I received a notification and no package found. They also use whatever delivery service that passes it off to the post office for delivery so no picture or detail confirmation. Called customer service and they would have to mail me an affidavit and MAYBE get my money back. WASTE OF TIME AND MONEY. I have ordered from them years ago and wish I read the more recent reviews before doing so again.

17 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a pant 42 x 36"

I ordered a pant 42 x 36". It took me 2 months to get a pair of pants. Kept saying it was back ordered and dragged it out for two months. Then at the end of Oct they said my order was on its way. I got it 10 days later and it was the wrong size. It was 42" W x 40" inseam and I ordered a 36 inseam. I am thinking they never had the right size so they sent me this instead. I emailed back and they wanted me to send the pants back at their expense. I told them I was keeping the pants being it was over 2 months already. I told them to send me the right size and I was keeping this pair being delayed for two months. I never heard anything back yet. I said just send me the right size and maybe I would order again. But NO I will never order from here again unless I get my pants.

26 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM !!! Late fees

I placed an order in august… paid more than half before the end of the month… 9/12 paid amount due on website $24…something… yesterday 10/21 got a message to contact them… they said the 9/12 payment was late and has a late fee and since it wasn’t paid in October another late fee was added… so I had to pay an extra $60 for and order that was paid in full in September just because they don’t update their website! SCAM!!! No orders ever again!!!

22 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Hope you don't need to use the zipper...

Purchased an 8XLT winter jacket as a special request from a customer. I paid for UPS Next Day delivery as it was time sensitive. Received the jacket the next day as promised but the zipper was broken. When chatting with customer service, getting a new jacket was not an option. I would have to send the broken jacket back for a refund and order a new jacket at my expense until the return had been checked in by their receiving department. THEY WOULD NOT REFUND ANY SHIPPING AND WOULD ONLY OFFER STANDARD SHIPPING FOR THE NEW JACKET.

8 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Shipping Error Five Times In A Row

I just received my fifth mis-order from this company. Customer service says that machines are doing the warehouse stock picking for orders. Which makes me double perplexed that I've had this problem. Five times in a row, I've ordered one specific item and have received another (wrong item). I don't know how they continue to exist!!

20 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Where did MY KingSize go?

I used to shop exclusively with KingSize. They were a great alternative to XL Big and Tall, as good if not better quality and much, much cheaper, but in the last 2 years, their prices have tripled. They are no different now than every other overpriced big and tall retailer.

30 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered 5 pair men's expandable waist…

Ordered 5 pair men's expandable waist dress pants 36x34. Received one for 48x40. The rest were 36x40. I'm between just returning them or hemming them myself. I will wash them 1st and see if they fall apart or shrink. Also want to see if I really get my money back on the return of the 48x40 pair. I do know I will NEVER shop here again.

26 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Quality is garbage

Way over priced... the quality is garbage... sewing is just ridiculous not consistent. The fabric itself is super cheap. Ohh and all made in Bangladesh so why 40$ for a polo?

15 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

ered 3 shirts via their order blank…service

Ordered 3 shirts via their order blank in their catalog. Spaces on the v order black are painfully small. Got an email a few days later stating assists were in stock and would be shipped in 3-5 days. First shirt arrived in 7 business days, the second one in 21 days, and, as of this writing, I have yet to receive the 3rd. It's been 25 business days and I still have yet to receive it. Their customer service is worthless. Offered me a 25% discount on my next order! Like I'll ever order from them again!

7 août 2025
Avis spontané
Noté 1 sur 5 étoiles

There size of XLT is way off ,I am 6'6…

There size of XLT is way off ,I am 6'6 and it looks like a dress 👗, shipping is expensive and then return shipping is expensive, so after there shipping and handling, I got refunded 11 bucks,what a rip off !!!

10 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

It isn't just their customer service that's lacking.

After I could not find a particular pant (Konckarounds Elastic Waist Pant) in "Big" size family (no button to select it) I emailed customer service. After a back and forth with a customer service person who at first did not seem to know the difference between "Big" size family and "Tall" size family she finally said the pant only came in "Tall" but to order the cargo version as it it came in "Big". When I complained that the cargo version was not on sale I pretty much got a 'too bad so sad' kind of thing. I ended up ordering the cargo version. There was a selection button for "Big" sizes and it said "Big" in the cart and guess what? They sent me a "Tall". It says "Tall" on the sticker on the clear bag it's in and on the inside garment tag. I am so done with them

25 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a pair of shoes because my…

I ordered a pair of shoes because my feet are very wide and I needed a pair for the gym. After I put in the order I started looking for reviews. They were all great on the website itself which I assume were all fake or paid for because every review I found outside on the website they own are terrible. I got worried so I canceled my order that was still in processing but they kept all the money and customer service ghosted me. They refuse to give back my 120 dollars even though the order itself not the shoes was still in processing. And they removed my order history as well. They're also known to giving out free shipping if you sign up of their rewards program which is super easy to sign up for just input email but the only way to unsubscribe is to call customer service directly and it cost 18 dollars a month.

Just go to in person specialist stores for large clothes. You'd save money buying custom fitted clothes and they will last longer

17 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I would give 1/2 star if I could

I would give 1/2 star if I could. My account was paid off in July, however, they billed $30 for a late fee, I called them and as a courtesy they removed the late fee. I’ve not bought anything since, I got a bill today for $63, two late fees now, I called again and said “close the account.” I was told I still owe the late fees, again I said “close the account,” was told I will still be billed a late fees of $30 a month until I pay it off. Customer service is terrible, I will never buy from KingSize again and I will NOT recommend them to anyone!

11 août 2025
Avis spontané
Noté 1 sur 5 étoiles

They don't even deserve one start

They don't even deserve one start. Absolute shit company to work with. Held the order for over a week after I was told multiple times it has been 'released', what ever that means. This purchase was made for our company and they kept it on a credit hold, then kept it out of processing for another 5 days.

4 août 2025
Avis spontané

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