Absolutely brilliant Sabatier knife, my son in law is delighted with it. However there were an awful lot of hoops to jump through to get it - that is in no way KitchenKnives fault, but to do with govt... Voir plus
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AVOID, this company sells you items from their website that they don’t even have in stock. I called them 2 days ago to find out where my knife set was they said it was being prepared to be shipped out... Voir plus
L'entreprise a répondu
Fantastic price and I've always wanted a set of Global knives. Ironinc as I'm an ex chef and didn't have good knives whilst I was in the industry
Easy online ordering Quick Delivery Service by DPD Good customer service, kept me updated when one item l ordered was out of stock, then promptly delivered it when back in stock. The Wusthof icon... Voir plus
À propos de l'entreprise
- Magasin de couteaux
- Magasin de plans de travail
- Coutellerie
- Magasin de matériel de cuisine
- Fabrication de couteaux
Écrit par l'entreprise
Since 1899, KitchenKnives.co.uk has been supplying the very best in professional kitchen knives from brands including Global, Wusthof, Victorinox, Sabatier, MAC, Robert Welch and Tojiro.
Coordonnées de contact
Hornby Road, LA2 9JX, Lancaster, Royaume-Uni
- 01524 770060
- vickie@kitchenknives.co.uk
- www.kitchenknives.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Good service
Good service. Items arrived very quickly. No problems at all. Would use again
I have bought a few things and the…
I have bought a few things and the experience has always been pleasant
Knives came as advertised packaged well…
Knives came as advertised packaged well great price
Very good.
I purchased a knife from KitchenKnives and got great service all around.
The knife was a good price, it was shipped out pretty quickly and was packaged well.
Will definitely be using them again.
The knives delivered on time and are…
The knives delivered on time and are perfect
The purchase went smoothly and the…
The purchase went smoothly and the product was as described
The Best Online Knife Retailer!
Have bought a few knives from Kitchen Knives as gifts and I have been very impressed with the quality, prices and deliveries. And when a fault appeared in the Wusthof knife it was very quickly rectified and sorted. This website not only has the best prices but also the best range of the top brands in kitchen knife world. And they're great for advice too. There really is no need to go anywhere else!
Gaslighting on legal rights
I had a Zwilling kitchen knife that I bought from them which developed a fault. I rang them up to discuss the matter and they tried to tell me that their terms and conditions limited their warranty to two years and that in buying from them I had accepted that and had no legal basis. I tried to explain that I was relying on my rights under the consumer protection act and that their T&Cs cannot override those rights but he wouldn't listen. I did accept that the onus was on me to establish that the problem derived from a manufacturing fault as it was more than 6 months old, but the guy kept saying I had to go back to the manufacturer. He claimed at various times to be reading verbatim from a website provided by trading standards or the CAB, but I followed up by ringing the CAB who confirmed that my rights were exactly as I described.
In the end I did resolve the problem with Zwilling because I couldn't be certain to prove the problem was inherent in the knife. Nevertheless no company should be misleading its customers over their legal rights. I will certainly avoid buying from them in the future.
Ordered the knife after researching…
Ordered the knife after researching companies. The price was good and the delivery time was swift.
Very smooth transaction
Very smooth transaction. Quality products at a very good price. Will definitely be using again 👍🏼
......as it said on the tin
A great knife at a great price
A great knife at a great price. Fast delivery and no problems!
Poor delivery process
Used this company a few times and never had any issues. This time ordered a knife for £100+ and missed the first delivery on Thursday. Normally they try the next day right? Nope. DPD have to wait for KitchenKnives to authorise a redelivery attempt. They sat on this and it’s now “too late” to go out on Friday as all the drivers are out already. Because of the bank holiday it’s now being delivered Tuesday as they “don’t offer a weekend delivery service” in spite of the fact that you can literally pay extra to get it delivered via DPD. Ridiculous.
Sent a blunt knife
Sent a blunt knife , it wasn’t cheap either its was £28 plus postage , was told to sharpen it myself at home . When I asked to return it for a new knife or refund got blanked .
I don’t have a knife sharpener and shouldn’t have to pay more to go and get one .
Great quality
I had been looking everywhere for a particular bread knife and found it on kitchen knives and then found a great cutlery set too. Very good quality and prompt service. Definitely will buy again from here
I wanted for a while to give a review
I wanted for a while to give a review, I must say this is an excellent set of knives. Compared to what I had been useing previously I now feel I have the correct tools for the kitchen.
Good quality knives are a must
Good quality knives are a must, also other kitchen cooking implements.
I have never bought from you before, but I highly recommend your company.
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