KKday Avis 231

Rented a pocket WiFi with unlimited data. Nothing in the product details specified the connection speed is supposedly around 15 Mbps. Quite low for the price.
Mine was 6 Mbps on average.

I booked the tickets for Gardens By the Bay for visit of 2nd November. They sent me the tickets that will be expired on 27 October. When I asked them to reissue the ticket, they only sent me auto-generated email and no follow-up afterwards.

Absolute scam. Stay away

Bought 2 tickets to a museum and never received them but they did take my money

I bought an eSim card for China that advertises phone calls text and data. Immediately after installing I couldn't make phone calls. Called support and they told me that on the specifications it states that doesn't provide phone calls!!!! I asked for a refund and they denied! SCAM SCAM stay away

Less than 0 is a correct rating for this fraudulent established mess! They are scammers the positive stars are not real the red one stars are all real! They just tried to do fraud… they are scammers.if you are saving money pay it all up front to a reputable company saving 10 15 or even 100s isn’t worth it if you never get any of what u pay for!
SCAMMERS - STAY AWAY - CRIMINALS !!!!

Bought 3 tickets to SEA Aquarium @ Sentosa and wanted to use immediately. To my horror, the attraction staff told me they were closing in 15 mins' time. My bad for not doing thorough research. The staff told me KKday should not be selling tickets that are turning invalid in 15 mins' time. Very inethical.

I contacted KKday to amend the date to the next day. They rejected and said I arrived at the attraction late (what the?) and there is strictly no refund or date amendments.

Fortunately, the SEA Aquarium staff helped me of goodwill.

5 stars to SEQ Aquarium abd 0 star to KKDAY.

I will never use KKday ever again. Pissed with them.

Yesterday brought sentosa segway ticket waited next day still under processing , the services is poor and cannot contact customer service . I waited so long for confirmation or cancellation ,at last they did contact me back and refund me the amount. Appreciate

KKday is claiming they are selling tickets for Capilano Suspension Bridge Park in North Vancouver, Canada.

This is incorrect. We have NO business relationship whatsoever and do NOT accept their tickets. Be warned.

D. M. Director of Sales, Capilano Suspension Bridge Park.

I have had such a horrible booking experience with KKDAY. I made a wrong booking and asked for a cancellation/refund however they shift the responsibility and say it is out of their hands and they will check with their supplier to decide if cancellation can be made. The next day, they then threatened me and told me the only way to cancel is to book through them again before they allow for cancellation which was fine with me because I was the one who made the mistake in the first place.

BUT upon rebooking through their app, not only was I being charged me at a much much higher price as compared to other 3rd party apps for the same date/same timing, but many package benefits were omitted as well compared to booking with other 3rd party apps like klook.

Very disappointing especially since I have had high expectations for KKDAY and its services.

Worst customer support ever. I was cheated by one of their vendors and their only answer was: "It is your fault, you should have called us, now the problem is between you and them". Unbelievable! I would never recommend this company at all!
1- They work with untrusted vendors
2- They do not provide customer support but customer punishment when facing troubles. I have all the conversations with them, just unbelievable...

Please, stay away, find other route!

This is the worst travel company ever.

We booked a cruise through this company. After booking we realize the four of us are out in one room instead of two separate rooms. When contacting the company, we never get a proper answer. They dodge our questions, blame it back to the cruise company and just give mediocre responses. Three weeks later, we are still trying to figure out who can actually help us.

If you want to feel stress out before your trip and over pay, definitely choose kkday!

Kkday is the best. Always enjoy making booking with them at bargaining prices and good services.

I was giving wrong venue info of the Hotel package and it caused me have to re-arrange our plan. I have spent a entire week to communicate back and forth with kkday yet I had to reach out to the hotel to sort the arrangement myself. It’s such a frustrating experience to deal with kkday customer service as the instruction seems always executed half way or with error, and according to customer service officer the manager is either in meeting or never available to talk to the customer.

I have also shared the package with friends and I am arranging the plan for us all. I already lost a week and the staycation is upcoming which is building unnecessary pressure before the holiday even happen...

Tomorrow is the 7th day and there are only couple days left before our visit, and I have my fingers crossed that one of the manager will call back, and we can have things sorted before the journey.

Such a stressful booking communication..

Always a pleasure dealing with KKday.
No hassle and straightforward instructions are given.

attractive price, easy to use, great experience!

Absolut zufrieden, vor allem waren sie in meiner Situation auch sehr kulant, als ich meine Reise wegen Covid 19 nicht antreten konnte. Ich habe den vollen Preis erstattet bekommen.

+Gute Preise
+Sehr freundlicher und schneller Kundenservice

Convenience and well customer service manner.

Easy to use and booking is confirmed immediately

KKDAY is user friendly and easy to use, have used it multiple times. The company offer great variety of products to choose and reply promptly when contacted.

We booked 2 activities in Japan last January-February in Nagoya and Hokkaido unfortunately the activity in Nagoya did’nt push thru due to our delayed flight and it’s beyond our control. We requested for a refund and Kkday immediately response to that, about Hokkaido activity we enjoyed a lot everything was in order, would happy to refer Kkday to our relatives and friends, again thank you Kkday you made our winter in Japan memorable, indeed a winter to remember❤️❤️❤️