I ordered white satin silver edged ribbon 15mm and I received 5mm. I had previously ordered a few weeks ago but I had mistakenly put silver colour which is why I reordered again in white only the wr... Voir plus
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Lisez les avis des autres
Lovely pottery cafe. Had a nice afternoon with friends and our babies painting plates for Father’s Day gifts. The lady working was so lovely and helped make sure we had the best foot and hand prints a... Voir plus
I love krafty koala every time I have ordered it has been fast delivery sometimes even the next day. I love the quality of the headbands as they are nice and thick and very soft. They offer a great va... Voir plus
Couldn’t recommend krafty Koala more than I already do, I needed a custom order and they went above and beyond to do it for me and it then arrive less than 48 hours later. Brilliant company and will d... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Looking for craft or hair bow supplies? We are a UK supplier of glitter fabric, ribbon, elastic and bow making supplies.
Coordonnées de contact
30 Excelsior Gardens, NN5 6YN, Northampton, Royaume-Uni
- info@krafty-koala.com
- www.krafty-koala.com
4,4
Excellent
355 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great communication, speedy delivery and top quality product. High recommend, would definitely use this company again.
22 août 2026
Not good customer service with very…
Not good customer service with very slow responce, and delivery was slow even paying next day delivery (1st class postage)
3 août 2026
Wrong size ribbon sent.
I ordered white satin silver edged ribbon 15mm and I received 5mm.
I had previously ordered a few weeks ago but I had mistakenly put silver colour which is why I reordered again in white only the wrong size was sent.
Delivery however was quite quick which is why I've put 2 stars.
29 juin 2026
Lovely pottery cafe
Lovely pottery cafe. Had a nice afternoon with friends and our babies painting plates for Father’s Day gifts. The lady working was so lovely and helped make sure we had the best foot and hand prints and shared tips with us, despite our babies having a melt down, nothing was too much trouble. We were all very happy with our plates, as were the dads. Will definitely be back to paint more
8 juin 2026
Avis spontané
Great quality products and excellent…
Great quality products and excellent customer service
21 avril 2026
Perfect as always
Haven’t ordered for many years but I knew they would still be amazing for ribbons and delivery was super quick thank you 🫶🏻
26 avril 2026
Ordered at 12pm and order was delivered…
Ordered at 12pm and order was delivered the following morning. Great price.
31 mars 2026
ribbon arrived quickly and exactly what…
ribbon arrived quickly and exactly what I needed at a great price. Will use again
23 mars 2026
Good service and product quality.
Of all the tape quality features, this is the best on the market.
17 février 2026
Great service and information about…
Great service and information about products when exchaning over email and prompt delivery. The product I ordered is also of good quality and accurately matches the description. Woulde definitely use again.
24 janvier 2026
Ive not received my ribbon been waiting…
Ive not received my ribbon been waiting 8 days now have messaged the customer service but go no response im not happy about this won't bother ordering again
20 novembre 2025
Réponse de Krafty Koala
Hi Sue, I'm sorry that it has taken Royal Mail such as long time to deliver your items but we was unaware of any issues. I've checked our inbox (and spam box) but there are no emails from yourself. We would obviously have sent out a replacement if the original package had got lost but since we didn't get any emails we didn't know there was a problem. There may have been an issue with your email account sending us emails so in the future if you don't hear back from us within 24 hours please try contacting us from a different email account.
Brilliant service and the material is…
Brilliant service and the material is beautiful
2 octobre 2025
Fast delivery and great quality fabric…
Fast delivery and great quality fabric as always.
7 août 2025
Quality at its finest.
The finest grossgrain ribbons I've found, the quality is superb.
Their alligator clips are sturdy and thicker, not like others.
You pay for quality when buying from krafty koala.
30 juillet 2025
Communication could be better.
One item i had ordered wasn't in stock so I was issued a refund. I asked a question about a product I had previously ordered from them but they did not respond.
*Update* I have checked my spam folder, there is no email from you answering my query!
4 juillet 2025
Réponse de Krafty Koala
Hi Gina, I've just checked the email you sent us about this order, I sent you a reply at 13:52 on Sunday (10 minutes after your email) but we didn't hear back, perhaps you didn't get our email?
*Update* Hi Gina,
Thanks for checking your spam folder. We did reply to your message just 10 minutes after you contacted us. It looks like the email didn’t come through on your end, which can happen sometimes unfortunately.
We always try to respond quickly and help where we can, so it's a bit disheartening to receive a 3-star review over something that may have just been a delivery issue with the email.
If there's anything else you need, feel free to get in touch via email or facebook messenger as we do check both places.
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