Delivery is long. It took about 2 months and case delivered damaged in left corner. But I contacted and KULT decided my problem. They made a promise to send me new. Will check. But I must say quality... Voir plus
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Lisez les avis des autres
Best customer service (and very prompt) even in this COVID climate. They managed to deliver all way to Pakistan and also sent a replacement without any charge. This shows they are commitment. Plus, Ku... Voir plus
At the beginning when I placed my order, everything went well. After a few days, I noticed that the status of the track-and-trace didn't get updated. I contacted the customer service for checking this... Voir plus
L'entreprise a répondu
I ordered the Freezing Dawn case for my iPhone, and what can I say, it's perfect! I tried a lot of cases, but none of them protected my device and felt right in my hand the way I wanted. This... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We design the world's most eye-catching phone cases.
Coordonnées de contact
Miami, Etats-Unis
- hello@kultcases.com
- www.kultcases.com
4,7
Excellent
80 avis
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Had my case for a month until it broke…
Had my case for a month until it broke once I dropped it from sitting on a chair 40 above the ground.
Catchy look but print could be way better, long lasting protection? No not at all.
8 octobre 2021
Réponse de KULT CASES
Hello Edward,
We apologize for the inconvenience we've caused. It's very unfortunate you couldn't enjoy your case.
After checking your order information, we've noticed that you ordered a SNAP Stormy Night case.
The SNAP cases are created to act as accessories, they are stylish and sleek looking, but they don't have much of a protective purpose for big falls and hits.
Also, we have TOUGH cases which are specifically designed to protect. They are very sturdy, ultra-protective, and also have the style all in one. It contains a polycarbonate layer on top of two silicone layers of protection. The edges around the camera and the screen are raised just enough to extra protect. The cases are designed to have the perfect amount of bulkiness, so the client doesn't feel it's uncomfortable to use.
We have contacted you already and offered you a TOUGH case. We think this case would suit your interests more.
We really hope you will consider our humble offer and let us know what you decide.
Kind regards,
Kult
Very fast support . Good cases
Hello, i from Russia.
My first order in Kult. I was cheaked another customers. But i stopped on Kult. When i take order. I made a mistake. I got mixed up model my phone. I wrote kult and guys from kult so fast changed my order.
Cases from kult very beautiful. It gorgeous.
High-quality material, excellent palette and all this is Kult.
6 octobre 2021
Avis spontané
Réponse de KULT CASES
Hello,
We are so glad you are pleased with our support and cases!
Thank you for your kind words. We hope to see you in our store in the future.
Kind regards,
Kult Cases
Will I ever receive my package?( Updated )
My review has changed as I have finally received by package.
I have to say the packaging and the cases look very beautiful and they are very sturdy and for that normally I would leave a 5 star review…. But the delivery took a lot longer than the advertised time and only after a long conversation with their support staff( very useful ) I received my cases.
22 septembre 2021
Avis spontané
Réponse de KULT CASES
Hello Saif,
Thank you again for your patience and understanding of the situation, we were able to figure it all out together.
We are glad you love your cases and hope to see you in our store in the future!
Kind regards,
Kult Cases
Good customer support
Okay, impressive! I previously put a lower rating because my slim case broke. But then they sent me their hardcover case, which seems to be much more tougher and durable. So I changed my review. it looks nice and feels strong. I advice everyone to go for the tough case.
17 septembre 2021
Avis spontané
Réponse de KULT CASES
Hello Megha,
Thank you for being so open to resolving any issue and giving us feedback.
We are glad you love your Tough case. We hope to see you in our store in the future!
Sincerely,
Kult Cases
Will it ever ship? They won’t let you know until you write a bad review
Paid the extra $$ for “express manufacturing” and for tracking. It’s been Plenty of days over the 24-48 hours they claim to ship everything out. Can I get refunded for the “express manufacturing” I just got scammed out of, and can you change your info on your website to “ships maybe in a week idk” these cases better be worth the money I most likely am not getting back.
Update: so instead of briefly updating your shipping info on your website over your “trouble with raw materials” you decide to email me 1 week after it was supposed to ship and ask me to edit my review? No y’all didn’t care until I wrote this review. But thanks for my 2 bucks back 👍🏻 I should’ve got that email 2 weeks ago when I placed my order.
7 septembre 2021
Avis spontané
Réponse de KULT CASES
Hello Sheridan,
We wanted to apologize for the inconvenience you had to go through.
We always try to perform our best, but we had faced difficulties with the production of your case. We informed you via email but didn’t get a response.
After getting the needed materials we prepared your package in less than 48 hours and dispatched it immediately. That’s why your order is already on its way to you and will successfully reach you. A tracking number has been sent to you six days ago.
We are sincerely sorry for this unpleasant situation and we really hope the cases will compensate for the time you have waited.
Sincerely,
Kult
excellent case
excellent case! Its super protective and looks exactly like the pictures plus the hard cell on the back makes it easy to slide in and out of pockets. Its comfortable and makes my phone look unique!
3 septembre 2021
Avis spontané
Réponse de KULT CASES
Hello AJ,
Thank you so much for the feedback. It motivates us a lot.
We hope to see you in our store in the future!
Sincerely,
Kult Cases
Received my case yesterday
Received my case yesterday, looks just like the pictures. Also from the first impression case looks sturdy and protective, will see how it will hold up
3 septembre 2021
Avis spontané
Réponse de KULT CASES
Hello Jeremy,
Thank you for your feedback. We are so glad you love your case.
We hope to see you in our store in the future!
Sincerely,
Kult Cases
Nice looking cases
Nice looking cases! Took about 15 days to get it delivered here in the philippines but it was worth the wait. Support was also great as they responded to my emails pretty quickly.
20 août 2021
Avis spontané
Réponse de KULT CASES
Hello Don,
Thank you for your feedback.
We are sorry for the longer waiting and we are really glad you love your case.
We hope to see you in our store in the future!
Sincerely,
Kult Cases
Réponse de KULT CASES
Hello Jacques,
Thank you so much for the good feedback. It keeps us motivated.
We hope to see you in our store in the future!
Best regards,
Kult Cases
Better than Ideal of Sweden, Mous, Burga and...
I will admit - I'm addicted to cases. Ideal of Sweden, Burga, Mous - I have all of them (chuckles)
So far KULT is the best option so far. Quality of the print is way more vibrant and HD than compared with the ones of Burga or Ideal of Sweden (those are quite pixelated to be honest). I got a tough case and it provides similar level of protection as Mous case does. It has sort of thick gum around the edges which absorbs the falls.
Make sure to let me know when more designs are created! thanks
3 août 2021
Avis spontané
Réponse de KULT CASES
Hello Davide,
We sincerely thank you for this support and honest feedback.
We try our best to produce the best cases and it is amazing to hear how much you enjoy them.
New designs are definitely coming so stay tuned and we hope you'll enjoy them as well.
Best regards,
Kult Cases
Perfect cases!
I really loved the case. The quality of the materials exceeded all my expectations. I'd recommend to everyone!
31 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Daniel,
Thank you so much for your kind words. We are so happy you love your case so much.
We hope to see you in our store in the future!
Kind regards,
Kult Cases
Pleasant Surprise
I’ll be honest, at first I was a little bit skeptical. Seeing the ads all over Instagram and Facebook made me think it was another sub-par brand reaching for consumers. However, I was intrigued by the elegant designs. I placed an order, and was delighted when the cases came in. They were of high quality, and looked as expected. However, at checkout I had made a mistake, and chose the wrong kind of case. I contacted customer service, and they were more than happy to assist me, offering a simple solution with no hassle. Dealing with their customer service was the most painless and pleasant experience I have ever had in terms of customer service representation. I will be sure to recommend Kult cases to more people, and I hope they grow to exceed other big name case brands, like OtterBox and Lifeproof.
31 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Ryan,
Thank you so much for this honest review. We try our best to provide the best product and customer support to our clients. Feedback like this keeps us motivated.
We hope to see you in our store in the future!
Sincerely,
Kult Cases
Just wanted to thank Greta who helped…
Just wanted to thank Greta who helped me with my order! Awesome support!
30 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Jonartion,
Thank you for your feedback! Our customer support is happy to help :)
Kind regards,
Kult Cases
OMG OMG OMG!
OMG OMG OMG!! Will never ever take my case off <33 I'm in love with your branding and product
28 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Josafe,
Thank you so much for your feedback. We are glad you love your case!
Kind regards,
Kult Cases
Just want to let you guys know that my…
Just want to let you guys know that my package arrived safe and sound <3 My girlfriend looooooved all 4 cases. Sending love and best wishes xx Ashley :)
27 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Ashley,
Thank you so much. It's amazing your girlfriend loves the cases. We hope to see you in our store in the future :)
Sincerely,
Kult Cases
was sceptical, super impressed
I’ll be honest, I was super sceptical in purchasing these cases. For the price, I wasn’t confident that it was legit and thought it was a scam. I’m very happy to say that I received my cases after about 1 month (not blaming them, covid has mucked that up) and they are an awesome quality. They feel super sturdy and very protective for your phone. thanks!
20 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Ash,
Thank you so much for trusting us. We are super glad you love your cases.
We hope to see you in our store in the future!
Kind regards,
Kult Cases
Couldn't get any better
Couldn't get any better! I am from UK, delivery was quite fast. When I opened my package It was a WOW moment for me! Material is very sturdy and protective while print of the case is soooo detailed and vibrant. Getting more cases for my friends!
17 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Joan,
Thank you for your honest feedback. We are so happy you love your cases and thanks for supporting us!
Kind regards,
Kult Cases
Ordered 4 cases and...
Ordered 4 cases. What can I say - one of the best support experiences I had. When I unpacked my cases it was true HD as advertised. Recommend to get TOUGH case version, more protection. At least that's for me
12 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Katazyna,
Thank you so much for this honest feedback. We are super glad you love your cases.
We hope to see you in our store in the future!
Kind regards,
Kult Cases
Beautiful and really good cases!
Beautiful and really good cases. 100% recommend to buy. If you want some quality cases, this brand is for you!
9 juillet 2021
Avis spontané
Réponse de KULT CASES
Hello Gustas,
Thank you so much for your feedback. It keeps us motivated.
We hope to see you in our store in the future.
Kind regards,
Kult Cases
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