I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Voir plus
L'entreprise a répondu
They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when... Voir plus
L'entreprise a répondu
I was desperate to renew my car insurance and I come across Ladybird, they are the best and cheapest good for money I could find. I really recommend them to all
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.
Coordonnées de contact
St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH, Royaume-Uni
- 01527 390 240
- info@ladybirdinsurance.co.uk
- www.ladybirdinsurance.co.uk
3,8
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They canceled my policy because I don’t…
They canceled my policy because I don’t work at the moment !
26 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
If there is a minus minus star I would…
If there is a minus minus star I would definitely give this horrible conning company. Too many issues with communication issues. Staff need to go for communication course. They send me a renewal for my car . Calling 3 times in a week . They keep telling they are busy and going to call back . It’s 3 weeks now. Not a call .they keep sending me renewal message till now but pointless to call them.
17 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Frustrating
Frustrating - cannot get any information on the portal. Half an hour to get through to company only to be told I could expect a call back in three days time as the call was intercepted by a receptionist.
14 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Shocking company will never use in my…
Shocking company will never use in my life again just a bunch of scam artists
10 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Réponse de Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Cannot change my car and cancellation…
Cannot change my car and cancellation fee is ridiculous! Customer portal is always on maintenance
6 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Réponse de Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Réponse de Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Réponse de Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Réponse de Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
I spoke to a lovely gentleman called…
I spoke to a lovely gentleman called Edward who helped me with a quote that was affordable.
4 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your review, we really appreciate your comments about Edward. We will pass on the feedback
Réponse de Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Réponse de Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Réponse de Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Réponse de Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Premium went too high
2 juin 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Réponse de Ladybird Insurance
Thank you for your review, we really appreciate your comments about Kirsty. We will pass on the feedback
Ridiculous cancellation fee, 75% of the whole policy!
I insured with these just over a month ago, and am now changing my car. They won't/can't insure me on the other car (which I had been insured with another company on for over 4 years). But, the car I am insured (for the last month) with these on I am now getting rid off. So, asked if I could cancel the policy as it's no longer needed and they won't insure me on the new car and they wanted to charge me £148 cancellation! on a policy that cost me £201 for the year!
So, if you think you might change or sell your car at any time, DO NOT go with these. I have had to do this in the past with other companies in the past and had to pay £25 admin fee, which I can except.
16 mai 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Harry was extremely helpful in setting…
Harry was extremely helpful in setting up an insurance policy for my son's car.
11 mai 2024
Avis spontané
Réponse de Ladybird Insurance
Thank you for your review, we really appreciate your comments about Harry. We will pass on the feedback
Great help from start to finish
11 mai 2024
Avis spontané
Réponse de Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
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