Excellent Service I have been using Landlord Station for a long time, and I have always had an excellent experience. The service is easy to use, fast, and very convenient. Everything is straightf... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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The most recent background check came back very fast & I appreciate that to serve prospects quickly. The background check was very thorough. I have utilized Landlord Station since 2011 and will use wi... Voir plus
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I liked the process of only needing an email address to request a tenant screening instead of an application with a persons private information. It made the request simple & more secure. The turnaroun... Voir plus
Need to add more features, like showing what actual account info , with last 4 of account ect , so member can see which sources are for payments and receive. Should not be hard to do . Make it ea... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A landlord's one-stop-shop for everything from tenant screening to payment processing.
Coordonnées de contact
2001 Westside Parkway Suite 155, 30004, Alpharetta, Etats-Unis
- 8666137773
- info@landlordstation.com
- www.landlordstation.com
4,7
Excellent
720 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Good review and information given.
1 septembre 2022
Couldn’t be happier
This was my first experience and I’m very happy with the way everything went. It was straightforward and fast. I’ve struggled in the past with picking tenants. I feel much more confident with LandlordStation.
1 septembre 2022
Do not care for the user interface or tenant screening reports
Do not care for the user interface much. The site seems outdated and has a basic user experience. The tenant reports are also very basic and don't provide enough information.
27 août 2022
Réponse de LandlordStation
Hi, Bradley! Thank you for your feedback! We have a new feature in your Landlord Dashboard that allows you to submit requests directly to our team for review. Just look for the "Request Feature" option towards the bottom of your navigation bar. We're always looking for ways to improve the customer experience!
We provide a range of report levels to fit your needs. If you have any questions on those details, please reach out to our customer support team at info@landlordstation.com and they would be happy to walk you through those question!
It was a great experience and easy to…
It was a great experience and easy to navigate thru it
22 août 2022
Réponse de LandlordStation
Hi, Lilian! I show that you have ordered 3 screenings this month and 2 of those have been authorized and delivered to you in your account. The two that have been run and delivered have been charged to your card. That third report is waiting on some additional information, but because it has not been run yet that amount has only been authorized on your card, not captured. We'll reach out to you directly to see if you need some additional help or if you'd like to cancel that report so that the pending charge is voided from your card.
Great Service!
I have relied on LandlordStation to conduct my renter background and credit checks for almost 10 years. This service is easy to use and reliable.
3 août 2022
Professional Product and Easy to Use
7 juillet 2022
Good system, but can use some enhancements
It would be helpful if the system allowed for messages to be sent outside of needing to send a maintenance request.
Applications that allow for drop downs would be great.
It’s not the most user friendly, and the dashboard could use an update appearance wise.
It would be great if sign documents could be customizable instead of just allowing for one signature at the end of the document.
2 juillet 2022
Very easy to use thanks!
1 juillet 2022
Able to get background checks completed…
Able to get background checks completed in less than 1 hour.
20 juin 2022
Customer Service
I did not get a response for the email I sent to customer service.
The platform was somewhat user-friendly.
I needed better instructions to do what I wanted to do, yet there was no customer service phone number to connect with anyone to resolve my issues on the platform.
9 juin 2022
Réponse de LandlordStation
Hi, Pierce! I do show that you were able to get in contact with one of our team members and he walked you through the issue. While you can certainly call us at 866.613.7773 with any questions, we do provide limited customer service by phone. Email will often be quicker and we're able to provide visual walkthroughs to help answer your questions. Please let us know if you have any additional issues!
I had the fortune to work with Pharoll…
I had the fortune to work with Pharoll Baker; he was prompt, courteous, and was on top of things. Thanks to Pharoll, the process went pretty smooth.
24 mai 2022
Quick turnaround and solid info.
18 mai 2022
Great site and easy to navigate.
12 mai 2022
Excellent service
Excellent service; received tenant background & credit checks within one day allowing me to determine if they met the standards to be approved.
8 mai 2022
We’ve basically left Landlordstation…
We’ve basically left Landlordstation for most of our items of Property Management, as the platform could be SO much better and it always seems to be a glitch in the system that makes all the mistakes that come up. Disaster left and right.
8 mai 2022
Réponse de LandlordStation
Hello! I'm so sorry to hear that you've had trouble. We are always looking for ways to improve our platform. If you have any specific pain points or recommendations, we'd love to hear those! Thank you!
Landlord Station's services are…
Landlord Station's services are excellent! The background reports that I received as part of tenant screening were thorough, comprehensive for the areas requested and delivered very fast. They allowed me to successfully screen and approve a long-distance tenant with ease and a sense of comfort.
28 avril 2022
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