LandlordStation Avis 

720
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent Service I have been using Landlord Station for a long time, and I have always had an excellent experience. The service is easy to use, fast, and very convenient. Everything is straightf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The most recent background check came back very fast & I appreciate that to serve prospects quickly. The background check was very thorough. I have utilized Landlord Station since 2011 and will use wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I liked the process of only needing an email address to request a tenant screening instead of an application with a persons private information. It made the request simple & more secure. The turnaroun... Voir plus

Noté 3 sur 5 étoiles

Need to add more features, like showing what actual account info , with last 4 of account ect , so member can see which sources are for payments and receive. Should not be hard to do . Make it ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels
  2. aussi dans
  3. Consultant immobilier
  4. Service de paiement

Écrit par l'entreprise

A landlord's one-stop-shop for everything from tenant screening to payment processing.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

720 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(720)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Repeat customer

The more I use the service the more I trust and like it. I had a prospective tenant that I was thinking I was going to approve that turned out to have had two past evictions recently. The other screening services I have used did not search for evictions.

27 mars 2024
Noté 3 sur 5 étoiles

It is not a particularly people…

It is not a particularly people friendly site. I had difficulty changing an email address and did need personal help by your excellent employee to reset and send the request to my customer. The report itself has been changed and isn't as informational and very hard to decipher. It no longer gives me my client recommendations.

11 mars 2024
Logo de LandlordStation

Réponse de LandlordStation

Hi, Sue! I'm sorry to hear that you had trouble changing the address, but I'm glad you were connected to our team and that they were able to walk you through how to update that email.

TransUnion did update the layout of their report a year or two ago and removed the recommendation that they provided, but that is the only piece of information that was removed. We still offer credit, criminal, and eviction reports. Was there something else that you're missing? We'd be happy to walk you through your report and answer any questions that you may have. Please reach out to us at info@landlordstation.com with those questions. Thank you!

Noté 5 sur 5 étoiles

I liked the process of only needing an…

I liked the process of only needing an email address to request a tenant screening instead of an application with a persons private information. It made the request simple & more secure. The turnaround time for results was fast. I will use this service every time I have a rental vacancy.

12 février 2024
Noté 5 sur 5 étoiles

LandLord Station Forever.

Realmente es una App muy práctica y viabiliza las operaciones y trámites de los clientes y a la vez facilita el trabajo de los agentes de Real Estate y se destaca por su nivel de confianza y seguridad.

15 février 2024
Noté 2 sur 5 étoiles

You couldn't run a report for a client

You couldn't run a report for a client. Reason is not specified but I try to contact you via email and got no response. I have never received credit for the records that you are not able to get but that were paid for. Last client that this happened with is Yusmaydi Tabares. Please issue the credit, this tenant will not longer be renting with us.

8 janvier 2024
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Réponse de LandlordStation

Hi, Karym! I don't show that we have an email in regards to this on file. I'm so sorry that didn't get to us! I'm canceling that order for you and that will void the pending charge (that means it will drop off your account. Just so that you're aware, if a screening order is unrun after 30 days, that pending charge does automatically void for you so that it's not just sitting there indefinitely.
I do want to confirm that you have the correct email address to reach out to us at as well. If you have any future questions, please email us at info@landlordstation.com
Thank you!

Noté 4 sur 5 étoiles

Screening results are great, but process could be improved

screening is great. Getting there has some issues.
1) invalid emails of tenants - some are hard to read the handwriting or are complicated. A mistake delays the entire process. Suggestion. - Verify the email submitted is valid. if invalid, this will give an opportunity to immediately correct it before continuing the process.
2) adjusting the application. I had a potential tenant balk when they saw it included a criminal screening due to his history. After the explanation, I tried to resubmit without the criminal background check, but could not change it. Suggestion - make it possible to change the checks requested after the initial submission.
3) Old, or irrelevant checks cannot be deleted. Suggestion - Add this feature. I would like to get rid of the old ones.

12 décembre 2023

L’expérience Trustpilot

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