Langford Russell Avis 

We deal with Langford Russell in West Wickham and always very satisfied with their efforts in letting our property. Maxine Apps, in particular, was very thorough and diligent.
Would recommend to other Landlords.

Maxine Apps is a credit to your company and the only reason I have rated 5 stars.
In terms of improvement I would suggest that head office improve their communication process and the timeliness of these. I had to constantly chase the application and tenancy agreement.

We have recently let our property with Langford Russell and had a great experience! Our estate agent, Maxine, communicated quickly and efficiently and made the process effortless for us. She made sure we were informed every step of the way and gave us honest and subjective advice. We are really glad we chose Langford Russell and wouldn’t hesitate to recommend their services.

Excellent Estate agency and especially Maxine. She made the process so straight forward and stress free. Over the last several months I've dealt with various estate agencies and this one tops them for me. This was all made possible by Maxine. Thanks

My Mum recently completed the sale of her property in Bromley and we were very impressed with the professional approach that Langford Russell took despite the sale being quite protracted at times. Jackie Ray deserves a special mention as she was particularly supportive throughout the process and she ensured that we were regularly updated on progress.

Very professional and quick process, Maxine was very helpful throughout. Really happy with how every step went as planned until we moved in.

We had a great experience using Langford Russell to let our flat out, friendly and honest. Communication was very consistent and they were very quick to reply to our emails. Thank you Maxine!

Being familiar with sour and awful experience with countless estate agents and agencies, we finally found the team at Langford Russell to be operating with utmost professionalism and fairness. I thought we were lucky to have found Willam at Langford Russell's Orpington office who guided and helped us every step of the way to making sure we were treated fairly throughout the process of purchasing our first house. William not only made sure we were getting a fair deal, he helped push the conveyancing solicitors, equipped us with all relevant information and contacts, and made us aware of any blindspots we should be considering to make sure our purchase was fully vetted, secured and as per expectations. I genuinely thought William was stellar and was critical part of us getting on the property ladder. Cannot recommend his services enough!

Amazed by the service provided by Beth and her staff during our last transaction! As a property Finder working actively in the area of Bermondsey, I will be happy to work again with them! Totally recommended!

We have had a great experience with selling our house with Langford Russell. We have sold out property from abroad and they have helped relieve the stress of that by being flexible, showing clients around, helping out with the updating of the property and responding to enquires from us promptly. I highly recommend their services and would use them again.

Perhaps we had some bad luck as we were promised a premium service and saw all the great reviews here. Unfortunately we had to get involved in almost every step. For example, the photographer was unsure how to photograph the property in its best light, the prospectus had errors, the upload to Rightmove had errors, the contract had errors.
An employee of Langford Russell contacted me directly after we had accepted a buyer saying she wanted to buy the property instead - I can only imagine that this is highly unprofessional.
The saving grace was that at crunch time when we were about to lose our onward property, Will pulled out all the stops to get all parties moving forward again.

William, the agent for our purchase is very professional and helpful in the whole process. We sincerely appreciate what he did in the purchase process.

Awesome customer service with a heart!

Rob was great. It was a complicated sale not least because the house we purchased had a fire just before we were due to exchange. We were very grateful to Rob for all the extra work he did in order to get this incredibly complex deal over the line before our mortgage offer expired before xmas! Highly recommend!

Langford Russell were really easy to work with and communicative. Rob Griffin was helpful and made buying as smooth and as stress free as it could be. He gave good advice during the process.

Rob got it through when all was against him, 1st class premium property agent - they get it done.

"The market will decide on the price..." is not what you want to hear from an agent in a challenging sales environment, but this was the familiar response we got from several agents before we spoke to Langford Russell.

Buyers Sometimes have to be targeted/found and deals have to be put together.

I would like to say the most enormous thank you to Neil Louth and his fantastic team. Chris Salt, Steve Mullins, and Eddie Youds, were all simply amazing and so professional. Ultimately this led to the sale of our house in very uncertain times, we are extremely grateful.

Neil, treated our home as his own and that was more than we could’ve asked for, we believe that it absolutely contributed to us getting the perfect buyer for our house, and subsequently, with Steve Mullins persistence, it allowed us to exchange within 24 days.

Eddie Youds enthusiasm and passion for our house shone through when we first met and in our opinion, put the Beckenham branch and Langford Russell heads and shoulders above anyone else in the local area.

Having a direct dialogue with area manager Chris Salt was such a comfort, his guidance and insight and support were everything we needed and everything that took the pressure off us and allowed us to think clearly about selling the house.

We never had any doubt that Steve Mullins would get this completed, he was so proactive and reactive when needed to the sale process and again gave us such belief and confidence that this transaction would be successful and we really really can’t thank him enough.

Neil, your team offered a first-class service and delivered where I truly believe others would have struggled or worse failed.

We will certainly be encouraging anyone in the local area that is considering moving to speak to you all first and foremost.

Really happy with the whole process from Langford Russell, there are normally a few twists and turns therefore it was good to have Rob on board who provided constant updates and did his utmost to ensure everything continued moving in the right direction.

Really happy with the communication from Rob at Langford Russell. We were the buyers & found the process very smooth. Would highly recommended.

Incredibly impressed with the level of service given by Langford Russell in Locksbottom, particularly by Jackie Ray and Stephen Whyte.

Both went over and above what was expected. Jackie, in particular, made sure that there was excellent communication throughout the sale. In a very precarious market, her guidance and advice were invaluable.

Highly recommend them (and already have done!).