Last week we bought a hypnos exmoor mattress from Leekes in Cheltenham. We were helped by the lovely Fahimeh whose customer support was just great. We had done a lot of research, but still had fina... Voir plus
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It is a high quality department store that has a huge range DIY, household, gardening and clothing. We had purchased carpet and a chair on our first visit and dealt with a nice gentleman called Gorden... Voir plus
Visited the Cheltenham Store today looking for a new sofa for my mum and all of the staff there were extremely polite, friendly and professional. Fahimeh eventually served my mum and she couldn't h... Voir plus
Visited the Melksham store on the 16th of August, Jeremy at the tills was very helpful, signed us up to the Leekes card and explained all the benefits; the card reduced the price by 40%, great saving.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With five stores in South Wales, the West Country and the Midlands, Leekes are home experts, offering everything for your home under one roof for over 120 years. From furniture to flooring and bathrooms to accessories, there’s an extensive choice from leading brands as well as unique and exclusive collection.
Coordonnées de contact
Leekes Ltd, CF72 8PN, PONTYCLUN, Royaume-Uni
- 0333 222 4120
- customercare@leekes.co.uk
- www.leekes.co.uk
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New kitchen fitting
Where do we start? We visited Leekes in Llantrisant, where we met Peter Kennard or Pete as we called him. He designed our kitchen perfectly and led us with expertise through everything we needed and wanted.
Our kitchen fitters 'Dickie"(Richard) and Rhys (Gemini Kitchens) were absolutely fantastic from start to finish, very professional and would highly recommend them. We would definitely use these guys again.
The link between Dickie, Rhys and their own plumber and electrician were great, we knew who was coming and when they would be here.
Thank you all, Fantastic.

Réponse de Leekes
Thank you
Katie at the Melksham store was wonderful. Incredibly knowledgeable & helpful. Thank you!

Réponse de Leekes
Living room complete refurbishment
Having Bev Berry impart her knowledge with us to maximise the quality, colour and design of the furniture, carpet, curtains, lamps and wallpaper that we are purchasing. Without her support we would not have chosen the perfect combination. It was clear that she has extensive experience in design, which helped us massively. We would highly recommend making an appointment with her to ensure you have the best buying and coordinated experience

Réponse de Leekes
Good service
Came in for a mattress and were helped by Alex. Very helpful, knowledgeable and friendly. Bought one!

Réponse de Leekes
Great customer service from Katie at…
Great customer service from Katie at the checkout. Really helpful and went the extra mile!

Réponse de Leekes
Katie at Leekes, Melksham
Visited Leekes Melksham on the 09/03 and Katie at the tills went above and beyond to help us. I had a great experience thanks to Katie, she was extremely friendly, patient and knowledgeable. It’s rare to come across customer service that feels so genuine and attentive.

Réponse de Leekes
New Sofas with Great Service.
Bought two new sofas & a chair from Leekes after much searching. Julie Mills at Leekes was so helpful & attentive showing us many choices for sofa material. We were looking for a specific colour which Julie found for us.

Réponse de Leekes
I visited the Melksham branch this…
I visited the Melksham branch this afternoon with my elderly parents to see if we could sort out their suitcase as the wheel wouldn’t work. They are in their 80’s so needed to be able to manoeuvre it properly and Katie at the tills was super helpful and understood our problem said she would give us a voucher but as it happens they are still travelling so picked out a new case and paid the difference. Katie was helpful and happy to sort this out.

Réponse de Leekes
Excellent customer service and advice
Excellent customer service and advice from Rhian whilst looking for cane conservatory furniture. She was helpful, without being overbearing, and very patient. The furniture was of good, solid, quality and reasonably priced.

Réponse de Leekes
I visited Leekes Llantrisant to…
I visited Leekes Llantrisant to purchase a G plan settee.
I was served by Liam in the furniture department who was professional, polite and exceptionally helpful.
On top of the above, my purchase was price matched from another supplier.
Great service Liam, thankyou!

Réponse de Leekes
Leekes Melksham Garden Furniture Dept
Louise in the garden furniture department in Leekes Melksham could not have been more helpful or knowledgeable. She talked my partner and me through the various makes, styles and costs but was not in the least bit pushy. She didn't overcrowd us whilst we discussed the various options. The net result was that we got exactly what we required plus some additional pieces of furniture that we hadn't considered before entering the store. It was a much more satisfactory experience than shopping on-line where it's difficult to determine the quality of the furniture. Thank you very much Louise.

Réponse de Leekes
Good customer service at Leekes
We bought some new wardrobes from Leekes - good quality. We are new to the area and Jeremy the sales assistant encouraged us to take out a loyalty card. In so doing we managed to save £200! Thanks Jeremy!

Réponse de Leekes
No more rusty leaking roof
It took me 30 years to congratulate Leeks management for transforming a leaking old shed to a prominent shopping centre.
Still a long way to go but definitely the operation is on the right track.
At least now you don’t have to use your umbrella indoors.

Réponse de Leekes
5* Alex!
We can't thank Alex (Llantrisant store) for all the help he gave us when purchasing two sofas. He is extremely knowledgeable, friendly and professional in every way. He paid attention to our requirements, took the time to show us all the options and went the extra mile to ensure that our purchase was exactly what we wanted. At no stage did we feel pressured to make a decision, in fact the opposite was the case.
Alex is truly an asset to the store!

Réponse de Leekes
Went to look at riser recliner for my…
Went to look at riser recliner for my aging mother who is struggling to get up. No idea what we needed or what was available. Alex fixed all that. Amazing help and assistance from him. Had my mother in a couple of chairs until we Found the perfect one. We have bow had it delivered and it has made a huge difference to my mums mobility. all the advice Alex provided allowed exactly match my mums needs. First class service from Alex (and Leekes)

Réponse de Leekes
Recently visited leekes crosshands…
Recently visited leekes crosshands staff were very helpful and cheerful throughout the store also stopped in cafe for a spot of lunch and was beautiful the cafe staff very very friendly and accommodating will be back soon.

Réponse de Leekes
Great store
Great store, the modernisation programme they gone through makes the place light and airey, a really pleasant place to shop. We were looking for a sofa, fantastic range well displayed. Very helpful staff who are happy to let you browse. Alex who completed our purchase for us was excellent, very patient and helpful listened to what we wanted and guided us to our selection

Réponse de Leekes
Leekes Melksham for custom bathroom design.
Visited Leekes Melksham to look at bathroom designs. Excellent range and very well laid out but it was the personal attention and consideration of planning details from Stacey (Brothwell) that made us continue our design work and after 2 more visits, proceed with an order. Even when we dropped an unreasonable timeframe on her, she then worked with the manufacturer and delivery company to get what our fitter needed to meet his installation plan. Highly recommended!

Réponse de Leekes
Kitchen Fitted by Stephen Williams
We’re absolutely delighted with the work carried out by our kitchen fitters, Stephen Williams/Phoenix kitchens. From start to finish, his attention to detail was excellent and it really shows in the finished result. He took real care to make sure everything was fitted perfectly and finished to a high standard.
He also worked incredibly hard to get the job completed in a timely manner, which we really appreciated. The whole process felt organised, professional and stress-free.
We wouldn’t hesitate to recommend him to anyone looking for a reliable and skilled kitchen fitter. Thanks again for a fantastic job!

Réponse de Leekes
I visited Leekes Melksham today for kitchen items
I visited Leekes Melksham today for a basic kitchen piece of equipment. Firstly Sammy on the shop floor was most helpful in locating what I was searching for, which I appreciated. Secondly Jeremy on check out went over and above when I couldn't find my loyalty card, rather than just ignore the situation, he searched and found me on their system, ensuring I got the correct pricing. Very grateful for his polite and conscientious service. Always a lovely shop for a browse around, saw some gorgeous items that I now have on a wish list.

Réponse de Leekes
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